Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more
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Above and Beyond
Went above and beyond to ensure an engineer visited today ro inspect and repair my leaking boilet
An angel took my call today
I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott.
Engineer Rob came as arranged and all was done and dusted within timeframe. Excellent service all round. Thanks ASG.
Early call back for an out of hours voicemail
Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite the fact that we had, after a few tries, got the boiler to restart. All sorted now!
Our boiler has developed a fault
Our boiler has developed a fault, 1st call could only get an engineer on Monday, 4 days hence, a 2nd call later in the day to " Jodie" resulted in an engineer being booked for 16:00 today, which when yo have a contract is what you want, thank you "Jodie"
5 Star
Words can't express how thankful I'm why because your service is wonderful truthful and helpful over all great
Asg engineer
Lee was on time and sent me a text before arriving, very polite and mindful of the carpets as it was raining heavily. Fast efficient service with a smile. Everything working when he left.
Spoke to Sarah she was very helpful and…
Spoke to Sarah she was very helpful and went out of her way to help me also it was nice that when I called back I got the same person so I didn't have to explain my problem again
Knew what you were talking about and…
Knew what you were talking about and went about sorting problem in a methodical manner.
Problem resolved.
Thankyou.
top class helpful as always many thanks…
top class helpful as always many thanks been ten years with this company awesome !!
Boiler
Lee was very patient with me and he talked me threw every detail and made sure I new what I was doing
Feedback
I called A shade Greener today and spoke with Lee. He was extremely friendly and helpful. He answered all my questions and carried out my requests quickly and smoothly. Thank you Lee.
CAN YOU TELL ME AND OTHER PEOPLE ON…
CAN YOU TELL ME AND OTHER PEOPLE ON HERE WHY YOU CHARGE NEARLY 12K FOR A BOILER WHAT COST ABOUT 900 POUND ..JUST BE HONEST TO PEOPLE AND STOP LYING 😠😠😠
Scott was very helpful with my phone…
Scott was very helpful with my phone call about my veismann boiler and the questions I asked
Brilliant experience
My experience was great got text saying time and was on time rob came in looked explained everything and was sorted and fixed and showed me what to do very helpful and over the moon with his work and manners I would highly recommend Rob was my engineer and was really thankful to him for his work and very friendly which is very nice a lady on her own thank you Rob
Scott was very helpful
Scott was very helpful, listened to the problem, made the instructions easy and rang me back to check if things were working.
Jodie has always been very helpful and…
Jodie has always been very helpful and great with communication.
Sarah, heating failure
Sarah was very knowledgeable and quickly helped me to remedy the problem. She also got back in contact later to ensure it was still functioning
Very Efficient!
Yesterday, Rob, an engineer from A Shade Greener Boilers, came to have a look at a problem that we had with our boiler heating the hot water. He was very professional and efficient. He was immediately able to diagnose the problem and got it fixed. Very pleased with the outcome.
Excellent service from both office and…
Excellent service from both office and engineer (Rob) who attended. Within 3 hours of initial call, repair was completed. Engineer was polite and professional. Office staff, very attentive and could not have been more helpful.
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