A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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No recent history of asking for reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

An angel took my call today

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott.

Engineer Rob came as arranged and all was done and dusted within timeframe. Excellent service all round. Thanks ASG.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Early call back for an out of hours voicemail

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite the fact that we had, after a few tries, got the boiler to restart. All sorted now!

16 February 2026
Unprompted review
Rated 3 out of 5 stars

Our boiler has developed a fault

Our boiler has developed a fault, 1st call could only get an engineer on Monday, 4 days hence, a 2nd call later in the day to " Jodie" resulted in an engineer being booked for 16:00 today, which when yo have a contract is what you want, thank you "Jodie"

29 January 2026
Unprompted review
Rated 5 out of 5 stars

5 Star

Words can't express how thankful I'm why because your service is wonderful truthful and helpful over all great

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Asg engineer

Lee was on time and sent me a text before arriving, very polite and mindful of the carpets as it was raining heavily. Fast efficient service with a smile. Everything working when he left.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Feedback

I called A shade Greener today and spoke with Lee. He was extremely friendly and helpful. He answered all my questions and carried out my requests quickly and smoothly. Thank you Lee.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

My experience was great got text saying time and was on time rob came in looked explained everything and was sorted and fixed and showed me what to do very helpful and over the moon with his work and manners I would highly recommend Rob was my engineer and was really thankful to him for his work and very friendly which is very nice a lady on her own thank you Rob

9 October 2025
Unprompted review
Rated 4 out of 5 stars

Very Efficient!

Yesterday, Rob, an engineer from A Shade Greener Boilers, came to have a look at a problem that we had with our boiler heating the hot water. He was very professional and efficient. He was immediately able to diagnose the problem and got it fixed. Very pleased with the outcome.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from both office and…

Excellent service from both office and engineer (Rob) who attended. Within 3 hours of initial call, repair was completed. Engineer was polite and professional. Office staff, very attentive and could not have been more helpful.

22 September 2025
Unprompted review

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