Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more
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Rob the engineer was so good and…
Rob the engineer was so good and explained everything.
Boiler not turning the heating on
Rang this morning as my boiler was not tuening the heating on. I spoke to Jodie who knew exactly what the problem was, and was able to help me over the phone. She went through each step slowly with me and helped me straight away. She eas very helpful and lovely to talk to.
Service response
Quick response and friendly engineer and office staff helpful
Rob great
Thanks Rob.this guy was a gem to your business. Polite.friendly.and knew his job from back to front.thank you
Very polite and informative found an…
Very polite and informative found an issue but rectified it. I have always found this company very helpful with customer service and their engineers
Great service
Had my boiler serviced today by Rob.
Received txt to say he'd be arriving within a set time, which he did.
Advised that pressure meter has not been set. Put in call to have this sorted out.
Rob was promp, tidy and polite
ASG called to confirm appointment…
ASG called to confirm appointment today.
Engineer Rob texted me of time expected to arrive at my home.
Rob did a thorough test and replaced all that neededto keep boikercworking well till next service in 2025.
Radiators not getting warm
Scott was really helpful and knowledgeable, he made it easy for me to understand what was needed
Professional & polite
On time, very professional & polite. Rob explained everything really well.
Rob was professional and friendly
Rob was professional and friendly
Boiler service appointment
Spoke to Sarah about a difficulty with today's service appointment. She was professional, thoughtful, kind and understanding and helped me to completely resolve my difficulties. She made a difficult morning much brighter
The telephone was answered quickly
The telephone was answered quickly and boiler problem quickly resolved with a prompt visit within 24 hours and fixed. They all help to communicate ETA to ensure there was someone in. Happy with the service today.
Excellent customer service
Scott’s customer service was excellent. Helped solve the quick issue I was having with my boiler not kicking in and reassured me that I was using my thermostat correctly.
Very polite
Very polite. Explained what problem was and dealt with it according. Clean well mannered and very efficient. A credit to your company.
Thank you.
Mr Ged Armstrong.
Rob from Ashadegreener has fixed our…
Rob from Ashadegreener has fixed our boiler, speedy and friendly service, excellent company
Great service
Great service, all sorted in no time. Thank you Rob.
Great service
Rob was helpful and let me know what was going on and what had gone wrong with boiler. Polite and courteous
Happy customer
Scott was so helpful he is a perfect gentleman and an asset to your team . We were so impressed with Scott’s expertise and how helpful and patient with my husband and I that he was .
Fantastic service
Fantastic service today with Rob. He kept us informed of his arrival time....even arrived early! Issue fixed and guided us through new operating instructions. Thanks Rob
Rob was on time and mended boiler very…
Rob was on time and mended boiler very quickly. Excellent service
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