Asgoodasnew Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Door shop

Information provided by various external sources

If you’re fed up with looking through misted up sealed units, had enough of gaps around your windows and doors that let in noise and draughts, don’t go and replace your double glazing. Call “As Good As New” the professional window and door repair company. Graham will be happy to help you. For a fraction of the cost of replacing all your windows, we can service and repair them. From replacing one small pane of glass to a large patio door we can supply and fit all types of glass. We can also replace door and window hinges and much more… Based in Felbridge, West Sussex we cover south Surrey and West Sussex. Graham has an extensive knowledge of many older and discontinued products and is very adept at finding alternative solutions. As Good As New was born out of a need to offer people an alternative to replacing all of their glazing for the sake of a simple repair. I believe in giving the best advice I can and feel that if I can't fix it or find an alternative then no one can! I am proud of the service I have provided to thousands of customers over the years and actively seek feedback on all my work. Some examples are here on the website. Please feel free to leave feedback via the button on this page.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Really poor service

Really poor availability to provide a quote, schedule weeks later, then they didn't turn up. Nobody answers the phones.
With customer services as bad as this, I can only wonder how bad the work is.

23 November 2018
Unprompted review
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Reply from Asgoodasnew

Hi There,
Really sorry you had a bad experience not getting hold of me, I have no note of our appointment that you say I missed. However, At the time of your post I was recovering from major chest surgery and can only assume that this may have contributed to my lack of availability.
I have spent my working life trying to assist people and go out of my way to assist people where I can. I am a one man band with a large family and struggle sometimes just like normal people do with time management, so sometimes calls get missed and sometimes I procrastinate..
We live in a mad and hectic world, where peoples lives and feelings seems to play second fiddle to Time and Money constraints which seems to make us all a little less tolerant of imperfections. So if your experience has made you doubt the quality of my work I can only apologise and advise that it is to a very good standard as is the free advice I give to customers to try and save them money. All I can do is say how sorry I am that your experience made you so angry that you felt the need to publically cast aspersions on me, my character and the quality of the work I carry out.
I wish you a pleasant and stress free life, and hope that what ever issue you had with your Double Glazing, it has now been resolved.

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