I am very satisfied with my purchase. To be completely honest, I was a bit worried because the prices are much lower than those of the competition. Nevertheless, I decided to give it a try and, despi... See more
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I ordered an IPhone 17 Pro (new) and the package and phone was all fine. I could see that the phone was never recharged and there were no scratched or any kind of usage. After 2 months, I’m still very... See more
1st purchase on the platform, a smartphone for almost €1000. I chose Express delivery (1 to 3 days) for a birthday 5 days later, today 7 days later I still don't have my product after 3 delays from UP... See more
I found asgoodasnew has the most reasonable pricing and provides detailed information about the refurbishing. They sell European versions (comfirmed by the EAN number) at a competitive price, un... See more
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Asgoodasnew - Appareils électroniques reconditionnés, neufs ou d'occasion à petit prix ! Nos smartphones, iphone, tablettes, appareils photos numériques de toute marque sont entièrement remis à neuf. 30 mois de garantie et jusqu'à 30% moins chers que le neuf !
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3.7
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 17% of negative reviews
Typically replies within 1 month
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Paquet Vide
agan-fr-22028
J’ai refusé de récupérer le colis aujourd’hui parce qu’il était simplement vide.
Je demande un remboursement instantané et sans explication de votre part. Je viens de me rendre compte que beaucoup de clients se plaignent dans les forums en ligne pour le même problème.
And PLEASE, don't tell people they will receive the oder only at their door, because that's absolutely not the case. It's a shame to leave such valuable orders in small shops where you never know what to expect from people.
I was waiting home for the scheduled delivery, it was late and on the top, left in some weird places where people don't know how to talk decently.
3 August 2021
Unprompted review
Reply from Asgoodasnew
Bonjour Valeria,
Merci pour votre commentaire.
Nous sommes désolés de lire que votre colis a fait l'objet d'un vol durant la livraison. Nous regrettons cette situation et nous vous prions de comprendre que ces choses-là arrivent malheureusement lorsqu'il s'agit de vente à distance, quel que soit le vendeur ou le transporteur.
Selon nos informations, après enquête auprès du transporteur, nous avons remboursé votre commande le 16 août dernier.
Cordialement,
L'équipe asgoodasnew
Très bon service client.
12 June 2021
Unprompted review
Reply from Asgoodasnew
Merci Diego pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Canon camera
Very good savin for this 1 000 €+ camera that I purchased from asgoodasnew ; it looks like it is brand new !
Fully satisfied and even positively surprised
22 May 2021
Parfait !!!!!
15 May 2021
Reply from Asgoodasnew
Merci Frederic pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Très bon service!
24 April 2021
Reply from Asgoodasnew
Merci Alicia pour ce commentaire impeccable !
Cordialement,
L'équipe asgoodasnew
2 phones delivered in good condition…
2 phones delivered in good condition and with no issues. I have been using them for more than a month now and am a happy buyer. Thanks.
13 April 2021
Reply from Asgoodasnew
Thank YOU !
Best regards,
The a(sgoodasnew)-Team
top :-) Merci
10 April 2021
Reply from Asgoodasnew
Merci beaucoup pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Can only recommend this shop
Can only recommend this shop - quick response to my questions, shipment in 2 days, the product arrived in such condition as promised.
9 April 2021
Reply from Asgoodasnew
Merci Thank you Diana pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Reply from Asgoodasnew
Merci Nico pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Scammers
I haven't received my product. There was some screw-up from UPS and they never delivered it. They had launched an investigation and i patiently waited for 2 months. ASGOODASNEW wrote to me that they were "actively monitoring the progress of the investigation" and will inform me "as soon as it is completed". After losing my patience i checked on my UPS claim page and saw the investigation was already concluded, who knows when, and i was advised to contact the shipper as my package was not found. So i wrote again to ASGOODASNEW 10 days ago and, as always, i've been asked to be patient that my request is being processed. So i don't recommend buying from them. If anything bad happens with the parcel, they won't reimburse you, just help you work on your patience.
I've seen many people have experienced the exact same problem: UPS not delivering and the vendors not reimbursing.
The UPS investigation is finished... has been concluded long time ago.
5 April 2021
Unprompted review
Reply from Asgoodasnew
Dear Shams,
Thank you for your message.
Unfortunately, we have not received any new information from UPS regarding the development of the investigation.
We will inform you as soon as we have received more information about the development of the investigation from UPS and, of course, we will refund your order once UPS has determined that your package is lost or stolen.
Best regards,
The asgoodasnew-team
Thanks great service
17 February 2021
Reply from Asgoodasnew
Merci Landry pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Reply from Asgoodasnew
Merci Ernesto pour votre commentaire !
Cordialement,
L'équipe asgoodasnew
Très content !
3 February 2021
all good
Ordered on 1st of Jan, Sat. Sent on Monday, received via UPS on Thu. All as described
3 February 2021
Top excellent
3 February 2021
I purchased a Samsung Note 20 at 13th…
I purchased a Samsung Note 20 at 13th of December for 629 euro.
On the website, they promised 4 to 5 days by DHL .
But we are 25th of December, and No news for this smartphone, the tracking number is still sticked at the step "Preparation" .
No news from customer service .
Update 2nd of Jan 2021:
After several mails to customer service and their answer is DHL package has been blocked in Germany. Hoever situation has changed.
I finally received my Samsung Note 20 at the begenning of 2021.
New product as described. I think they must improve delivery communication with customer, in telesale field . For that I put 4 stars instead of 5.
26 December 2020
Unprompted review
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