My husband and I bought a property from Ashbrooks in Yarm. The service received was poor .
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See what reviewers are saying
Amazing to have Amy back on Yarm High Street where she belongs. About time!! Her passion for what she does never fails, but she also has the local knowledge required to deal with a more detailed cl... See more
The service I received from Ashbrooks was professional, friendly and helpful. As I live overseas Amy made the process seamless, even handling the viewings for me. Sale in six days!!!I would recommen... See more
Very happy I chose to go with Ashbrookes Yarm office. Amy was my first point of contact and carried out the valuation & onboarding, with Helen managing my viewings & sale. Both very knowledgeable, and... See more
Company details
Written by the company
Ashbrookes are a local, dynamic, family run business with over 50 years experience across the team. We always operate around the needs of our customers to provide them a tailored service which delivers what they need and want. Ashbrookes are based in central Middlesbrough with multiple branches covering the whole of Teesside. Owners and management have combined experience both in sales and lettings. As experts in sales, lettings, commerical & developments, we guide our clients through an increasingly complex and competitive market ensuring their experience is smooth and hassle free.
Contact info
134 Linthorpe Road, TS1 3RA, Middlesbrough, United Kingdom
- 01642213213
- Info@ashbrookes.co.uk
- ashbrookes.co.uk
3.8
Great
44 reviews
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Top Quality service
Thank you Amy at Ashbrooks. She gave provided us with an excellent service so far, she realised our aspirations in moving and gave us a thorough valuation and professional property listing with a clear marketing strategy which had already seen some promising buyers and followed up with prompt feedback. Highly recommend if you’re looking for a transparent service.
18 November 2023
Unprompted review
Dealt with Amy a few times now and…
Dealt with Amy a few times now and always doing her to be polite, prompt and professional
6 December 2023
Unprompted review
Ashbrookes is the best apartment agency…
Ashbrookes is the best apartment agency I have ever worked with. Their team is highly professional, knowledgeable, and responsive. They went above and beyond to help me find the perfect apartment for my needs and budget.
I was especially impressed with how quickly and efficiently they were able to help me. I contacted them on a Monday and was able to move into my new apartment by the following Friday. They handled all of the paperwork and logistics for me, which made the process completely stress-free.
I would highly recommend Ashbrokes Agency to anyone looking for an apartment in the Uk. They are the best in the business!
23 October 2023
Unprompted review
Beware! Unethical Housing Agency Engaging in Deposit Retention Tactics
I had a deeply disappointing and frustrating experience with this agency, and I feel compelled to share my negative experience to warn others about their unethical practices. As a student, I entrusted them with my housing needs, only to be taken advantage of when it came time to retrieve my deposit at the end of my tenure.
They find ways & means to retain students' hard-earned money. Throughout my tenancy, I took great care of the property, adhered to all agreed-upon terms, and left the place in the same condition as when I moved in. Despite this, I was stunned to discover that they were attempting to withhold a significant portion of my deposit without any valid justification and on top of it telling me that I must pay council tax as a student.
It is clear that the agency prioritizes profit over integrity and customer satisfaction. Their disregard for ethical business practices and their unwillingness to engage in fair and transparent dealings are deeply concerning. I strongly advise anyone considering renting through this agency to proceed with caution.
22 September 2023
Unprompted review
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