Ashiana London Reviews 73

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi have bought many pieces from Ashiana and the quality and value for money is brilliant. I also get lots of compliments, and the price means I can have the layers of necklaces I love!

Rated 5 out of 5 stars

I had a few questions prior to ordering and these were answered swiftly which really helped. When i did place my order i received the item 2 days later which was fantastic as the item was a Christmas... See more

Company replied

Rated 5 out of 5 stars

Found company through Instagram. Ordering was easy and prompt delivery of products- hassle free. Ordered gold hooped earrings with 4 interchangeable charms which arrived in a useful velvet pouch. The... See more

Company replied

Rated 1 out of 5 stars

NEVER AGAIN!! Never received order due to customs problem (which is within the sender‘s sphere of responsibility). Have been informed that I will not be refunded unless they receive the parcel back fr... See more

Company replied

Company details

  1. Jewellery Designer
  2. Costume Jewellery Shop
  3. Handbags Shop

Information provided by various external sources

Shop Online - Luxury Boho Travel Accessories and Handmade Gold Plated Semi precious Gemstone Jewellery


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely versatile Earrings

Found company through Instagram. Ordering was easy and prompt delivery of products- hassle free. Ordered gold hooped earrings with 4 interchangeable charms which arrived in a useful velvet pouch. The earrings are lovely with versatile charms which you can use for any occasion. Lovely product!

22 November 2021
Ashiana London logo

Reply from Ashiana London

Thank you so much!

Rated 1 out of 5 stars

EU-customers should take care because of high tax and customs

EU-customers should take care. I have paid 4,69 Pounds TAX by invoice and again 12,21 EUR when delivered in Germany for CUSTOMS.
Too much money for earrings for 37,50 Pounds. Also 10,00 Pounds Shipping Charges are much too high.

The earrings are nice, but I will not order again in England!

4 November 2021
Ashiana London logo

Reply from Ashiana London

Hi Christina,

We are glad you like your earrings & sorry you have had to pay a customs & duty fee. As specified on the 'Delivery & Returns' section on the website 'Please note that the customer will be responsible for all duties and taxes incurred in the country of destination.'

Apologies for the inconvenience this has caused to you. If you wanted to purchase anymore of our jewellery and accessories without ordering from the UK, we frequently have hosted sales with Westwing.de and the wonderful rialeslau-schmuck.de stock some of our items.

Thank you,
The Ashiana Team.

Rated 3 out of 5 stars

Within a few minutes my ears were on…

Within a few minutes my ears were on fire. It’s a shame as they are nice looking. My own fault as I should have checked the material. I think if you aren’t allergic then they would be great.

23 October 2021
Ashiana London logo

Reply from Ashiana London

So sorry that you had an issue wearing the earrings. All of our earrings are 22carat gold plated on brass with a sterling silver ear post.

Rated 5 out of 5 stars

Christmas jewellery

The jewellery which I ordered is for my daughter for Christmas, so although I think it’s beautiful, it’s not for me so I can’t comment on it further.

20 October 2021
Ashiana London logo

Reply from Ashiana London

Thank you, we hope she loves her present!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look