Ashour Shoes 1954 Reviews 28

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

From the leather upper to the lining, the quality is excellent, and they fit perfectly on the feet. Crucially, they also come with comfortable insoles and height increasing insoles, so walking all day... See more

Rated 5 out of 5 stars

Seems like a scam Order #4152. Adigano red bottom luxury shoe purchase on 12/11/2023 with advertised 5-10 days shipping. To date my order was not received. No information can be had with the tracki... See more

Company replied

Rated 1 out of 5 stars

I can hardly believe any review of more than one star. The shoes have cheap rubber soles and as far from their description as is possible...."Christian Louboutin inspired suede loafers are handmade t... See more

Company replied

Rated 4 out of 5 stars

The support team was kind enough to provide me a free insole to help, even though the shoes still fit a little bit bigger than I had expected. The quality is also good; we'll see how they hold up.

Company details

  1. Shoe shop

Written by the company

Started originally in Jordan, in 1954. Ashour specializes in Dress Shoes, Oxfords, derbies, Leather Loafers, Moccasins, Leather Boots, comfort insoles, height insoles, shoe inserts, either made directly by us or by our trusted suppliers. All using only the finest models, blue prints, designs and materials that are crafted to perfection by the most skilled of labour & artisans from around the world to create outstanding footwear products that are suitable for everyday life and every occasion. Recently Ashour shoes has introduced a new line of Italian style dress shoes (the signature collection) which represents our highest quality shoes to be produced yet.


Contact info

3.5

Average

TrustScore 3.5 out of 5

28 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

They say they use only the highest…

They say they use only the highest quality blueprints and materials for all their products, and the shoes they received certainly didn't disappoint. The shoe shape is perfect, the leather is soft, and the lining is especially skin-friendly.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

From the leather upper to the lining

From the leather upper to the lining, the quality is excellent, and they fit perfectly on the feet. Crucially, they also come with comfortable insoles and height increasing insoles, so walking all day isn't tiring.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Huge shout-out to their customer…

Huge shout-out to their customer support team. I accidentally placed an order with an old apartment number late on a Friday and thought I was out of luck. I reached out through live chat and the agent fixed it right away before the order went out. The shoes arrived at the correct address just in time for my event. That level of service is hard to find and really appreciated.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

while you can, do not buy these shoes or think you’re any different and you’ll get them. i am still awaiting my delivery with no response at all. Order 6470

11 December 2025
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there
We apologize for the delay

As mentioned on the website the items are made to order which takes around 2-4 business days then comes into effect the actual shipping time which is around 5-10 days
You will receive a tracking number soon.

Rated 1 out of 5 stars

These guys don’t respond to emails

These guys don’t respond to emails. I have requested them to return the shoes as they were completely different and bad quality.

I being trying to contact them from long but no response.

1 December 2025
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there

As per our policy we accept free returns in the case that the shoes arrived damaged, the shoes delivered are different from what was ordered. In the case of delayed shipments, or dissatisfaction we offer 15-25% refund.

Rated 1 out of 5 stars

I received the order

I received the order . But the size it is to small even if I have a lot of shoes the same size .They advertised in their website that you can return for free.

It is more than 4 days that I sent the email asking for the return label and still no answer.

I guess almost 200$ lost for me

Don’t order here

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great shoes

Great shoes, I think you guys has to deal with some tough customers before but your shoes are actually exactly as described and overall I am happy with my purchase.

15 March 2024
Rated 1 out of 5 stars

Why have you not responded to my email?

I ordered a pair of Adigano- Luxury red bottom shoes. The shoes don't even have a name on them. Bottom of shoes are dark brown. On the inside they just have a number 961-9275(2.5). A card that says omde came with them written in Chinese. They are a hard plastic with a strong odor of shoe polish or dye. These shoes came from China! I need a full refund. These are not what I ordered, as advertised.

11 February 2024
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there. It seems that this case was closed long ago and we have responded to your email back in February

Rated 1 out of 5 stars

KEEP ASKING 4 HELP

Greetings,
I am Vanessa Carrington and I ordered 2 pair of shoes for my husband. A brown and black pair.
According to your shoe size chart a 42 I think, said it's for a 7 and a half. However, both pairs are grossly too big for my husband.
What should I do to get the correct size?
I understand sending items back but I have no account number, nothing to identify this order is for me.
PLEASE ADVISE!!
Vanessa Carrington

23 January 2024
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there

We have responded to your email several hours ago. As mentioned. We do provide free exchanges. Kindly reply to the email with the exact size required or if you would like it to be one or two sizes less than the size at hand. Would you also mind editing the rating? As this is a public review rather than a private form of communication.

Thanks

Rated 5 out of 5 stars

Seems like a scam

Seems like a scam

Order #4152. Adigano red bottom luxury shoe purchase on 12/11/2023 with advertised 5-10 days shipping. To date my order was not received. No information can be had with the tracking number. I am very disappointed and seek a refund

11 December 2023
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello There

As mentioned on the website most items are made to order which takes around 3-5 business days then comes into effect the actual shipping time which is around 10 days, the items are currently on the way
(we apologize for the inconvenience and delay the item was held more than expected in customs as this period was bit hectic) but we assure it is on the way and will be delivered soon

Here is Tracking link the tracking updates will appear here soon:
https://t.17track.net/en#nums=9305510944102674731854&fc=190199

Rated 1 out of 5 stars

Another dissatisfied customer

Order #3923
I originally ordered a pair of Lo Stovalo genuine leather boots to later be told they were out of stock. I picked a pair of WIBO Boots and a pair or ARDITO 3 Oxfords that were on sale to make up the difference. The WIBO’s were delivered first and I knew right
away that no part of the boots were leather as advertised. Some Chinese Replica . The ARDITO 3 Oxfords finally arrived and they were legit as described. This place is definitely scamming people intermittently to stay under the Radar. Buyers beware!!! They also advertise free return shipping to no avail upon request for a return label. The Boots I originally ordered are still available on the site. I found the same ARDITO Oxfords on AliExpress for half the price. I know for a fact that these guys are buying Shoes for a cheaper price and selling them for twice as much and/or having fake ones made and shipped from China. I knew something was wrong when my package arrived from a warehouse in California Under the name Cainio with a #23. The second fake Chinese replicas I’ve received from this facility. I will be reporting this to the US government listing of fraudulent websites. Yes, after this review I was issued a refund. I was finally emailed a return label and asked to return both pairs of shoes. I went back to AliExpress and bought the same shoes. Ashour shoes changed the name of the shoes and didn’t reveal the original brand or designer. Daniel wafer and Felix Chu.

13 November 2023
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there

We have already issued a refund for the boots. The description on the website matches what we sent. These boots are PU leather and that is also mentioned on the page. As for the second shoes, as you can see they do match the description, the Etsy listing is not affiliated with us as we use manufactureing facilities that are exclusive to us. We take customers feedback seriously, if the quality is not up to par we usually issue a refund and allow customers to keep the shoes instead of going through the hassle of returns, and work on improving the quality

Rated 1 out of 5 stars

Very dissapointed

I can hardly believe any review of more than one star. The shoes have cheap rubber soles and as far from their description as is possible...."Christian Louboutin inspired suede loafers are handmade to perfection by our top artisans". What a joke. Order number #4102.
And the soles are not red, more a sort of dark redish brown!

19 December 2023
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello there
We apologize for the inconvenience.
We strive to improve our quality always. And this must have been a one time situation in which a faulty pair was sent and wasn't properly checked before it was shipped. We will issue a refund for the shoes

Rated 5 out of 5 stars

Review

I got loafers with an alligator print, they were actually better than some $350 shoes I got in a luxury wear shop.

15 November 2023
Unprompted review
Rated 1 out of 5 stars

This is a daylight robbery.

This is a daylight robbery.
I ordered what I thought was leather brogues, but I received a plastic pair of shoes which has no resemblance to the image displayed. I’m just wondering how they are allowed to scam people and get away with this. I’m just looking at how to return them and receive reimbursement.

3 October 2023
Unprompted review
Ashour Shoes 1954 logo

Reply from Ashour Shoes 1954

Hello
We apologize for the inconvenience. The refund has been issued. As the wrong pair were sent by accident. For more information send an email to suppor@ashourshoes.com and they will be able to help you

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