AsianD8.com Reviews 83

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This site is the worst site I've been on. I cancelled my subscription but still got charged membership fee the following month. My bank are trying to sort this out for me as I have had to emails back... See more

Rated 3 out of 5 stars

The website is pretty decent. It did display "beta" for a very long time which suggest something new is coming but never did. The mobile app and mobile UI experience is shockingly poor and not consi... See more

Company replied

Rated 1 out of 5 stars

To be honest I would not even give them any star It is a complete waste of time and money most profiles are fake I have never seen a dating sites where there is no indication whatsoever as to whe... See more

Company replied

Rated 1 out of 5 stars

Last year, I chatted to someone from the site. He lied about his age and marital status. He became threatening and abusive very quickly. When I phoned the Asian D8 customer service, the person on the... See more

Company replied

Company details

  1. Dating service

Information provided by various external sources

www.asiand8.com


Contact info

1.7

Bad

TrustScore 1.5 out of 5

83 reviews

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Rated 4 out of 5 stars

Excellent customer service by Chris

Even though my personal experience of Asian d8 was extremely short, the customer service offered by Chris was really helpful and supportive. He helped me in more ways than one, and I am indebted on how he took the time to understand things from my end.

He actually listened and talked through my options. He explained everything and their impact on how things may turn out. He really is an asset to the company.

All in all, very impressed with the customer service and Chris definitely deserves a promotion. If you would like any further information then please do not hesitate to get in touch.

16 October 2016
Unprompted review
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Reply from AsianD8.com

Hi Xavi,

Thank you so much for your kind words.

I am truly sorry to hear that your time on AsianD8 wasn't very long, but hearing of your experience with our customer service team is wonderful and really lets us know that the right help is available.

Good luck with your search and thank you for trying us out :)

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Met my soul mate on ASIAN D8

Don't give up as you don't know what's round the corner.

16 August 2016
Unprompted review
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Reply from AsianD8.com

Hi Krits,

I'm totally with you on this, I truly believe 'you get out what you put in' so giving up should not be an option.

Thank you for dropping by and leaving such wonderful feedback, we really do appreciate it.

All the best.
The AsianD8 Team

Rated 1 out of 5 stars

They don't do Customer Service

Last year, I chatted to someone from the site. He lied about his age and marital status. He became threatening and abusive very quickly. When I phoned the Asian D8 customer service, the person on the phone was patronising, indifferent, blasé. She was so monotone I wasn't even sure if she was human or a robot!! She was too lazy to even PRETEND to care!!!

12 August 2016
Unprompted review
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Reply from AsianD8.com

Hi,

Thank you for your comments and I'm very sorry to hear of your experience you had last year.

Since last year our customer service team and policies have had considerable investment and changed. We would like to investigate this matter in more detail and it would be great if you could email us on support@asiand8.com with your details.

Looking forward to your contact.

Kind regards,
The AsianD8 Team.

Rated 5 out of 5 stars

Excellent events and excellent service!

I have enjoyed using Asiand8 and would recommend it to people who are looking for that special someone in their lives! I have enjoyed going to events and meeting new people all in the hope of meeting my Mr Right and when I did, I had to let everyone know how great Asiand8 is! I highly recommend using Asiand8 and would encourage people to get themselves down to the events, they are great fun and not as daunting as I had thought!

12 August 2016
Unprompted review
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Reply from AsianD8.com

Hi Sheena.

I am so happy to see you met someone whilst using AsianD8,

It really shows our service works when given the time and effort put in.

A massive thank you for using AsianD8 and we wish you and your new partner a lifetime of happiness.

All the best
The AsianD8 Team

Rated 5 out of 5 stars

Fantastic events

Having been to a number of events with asian d8. Each event has been as good as the last. The asian d8 team are so helpful and are always ready to help with any questions and calming down nerves before any event . Defo worth a go if your looking to meet your special someone .

12 August 2016
Unprompted review
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Reply from AsianD8.com

Hi Ravina,

Thank you for your kind words, so glad to hear you are enjoying the service we provide.

We feel that our events are a great way of actually meeting people and believe creating a chilled out and relaxed vibe is vital.

Please continue to attend the events as we are not able to continue without the help and support of our genuine customers.

Have a wonderful day and good luck with your search

Regards,
The AsianD8 Team

Rated 1 out of 5 stars

STAY AWAY!!

Theres so many stalkers on this site!! If you're a girl stay away unless you want to get constantly harassed by weirdos!

4 August 2016
Unprompted review
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Reply from AsianD8.com

Hi Bina.

After reading your comments, we went ahead and attempted to locate your profile on AsianD8 to investigate this issue further.

Upon performing the search, we were unable to find your account with the information provided which raises concern over whether you have ever been a member of our service or not.

With this being said, we do our best to limit the amount of 'Weirdos' on the service by manually approving profiles on a daily basis ensuring they are of the best quality.

When faced with an issue, we advise our members to follow the correct procedure and report any issues by contacting us directly or using the 'Report User' feature we have included on our service.

I am disappointed to hear you were unsuccessful in your search but thank you for your comments, you are free to return to the service at any time.

All the best.

Regards,
The AsianD8 Team

Rated 5 out of 5 stars

Great site with lots of potential matches and top customer service!

Web site is super easy to use with lots of potential matches. Been to a few events and the staff and organisation has been really welcoming. Great customer service to top things off!

30 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Gurgs.

As you have stated, we strive on providing customers with all the assistance they require when searching for their potential partners.

Thank you for your kind words. :)

Regards,
AsianD8 Team

Rated 5 out of 5 stars

Would highly recommend! It's a great way to meet someone you wouldn't usually meet otherwise.

I think AsianD8 is a great site and definitely worth trying. It's easy and simple to use and I personally think it does exactly what it needs to. Although i've not yet found "the one" my experience has been great and I think this type of platform is a great way to meet women I wouldn't meet otherwise. I also think the help you get from the team (if you need it) is great! Quick response too.

I've not yet been to any of the events but definitely looking forward to trying it out soon.

Thanx AsianD8

25 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Nick,

Thanks for the great feedback.

Hopefully it won't be long until you meet someone special through AsianD8!

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Great experience

Great website and lots of nice people. Been to a couple of events and would definitely recommend to everyone. Loved the customer service aswell! Thanks :)

23 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Priya,

Great to see you enjoying our service.

We do our best to create a fun, chilled out night for members to mingle and your comments let us know we are on the right track,

Thank you so much for your feedback.

Regards.
The AsianD8 Team/

Rated 3 out of 5 stars

Hit & miss...

Experience with the team behind the scenes has be good, as they responded quickly & efficiently. Experience of the website is ok but not much interaction with people, even if your the first to send a message they dont seem to read it or reaf yiur profile. As it seems many ate judt looking at your profile picture and basing their decuon on that, which probably explains why i am getting a lot of waves & message's from younger guys.... Not what im lokking for if im honest!

21 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Jas,

Thanks for your feedback, we appreciate it.

We are currently working on features that will help our members engage with those that are more inline with their requirements. Our hope is to roll that out in the next couple of weeks.


The AsianD8 Team

Rated 5 out of 5 stars

Such a great website!! Easy to use and have met some Lovely people!

The website is really easy to use!! I haven't found my mr.right yet but i defo feel the service provides a platform in order for me to do so. Having said that! The events are great fun and i definitely recommend people to give it a go :) !! Xx Maria

20 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Mariam,

Thank you so much for taking the time to leave us a comment.

You are absolutely correct!

Mr right is out there so don't give up just yet, he's probably waiting for you.:P

Please continue to enjoy using our service and all the best for the future.

Regards,
The AsianD8 Team.

Rated 5 out of 5 stars

Excellent dating website!!

Excellent dating website, wide variety of members, easy to use, staff are really nice, approachable and helpful too!!

20 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Kingy,

Thank you so much for your feedback.

We try our best to provide the most information and assistance possible, the fact this is being noticed by our members really shows we are on the right track.

We still have so much to offer so watch this space!

Hope you continue to enjoy the service.

Regards,
The AsianD8 Team.

Rated 4 out of 5 stars

Met him at an Asiand8 Event

I met my other half at a padlock party and we're looking to get married soon. Me and my friends have always found AsianD8 a great place to meet people.

I'd say if you are patient you'll definately meet some through their website or events.

17 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Kiran,

It seems you have grasped the aspect of the whole dating thing.

Patience is key!

Thank you for your kind words, I wish you both a lifetime of happiness and we will keep an eye out for the wedding invitation :)

Best Wishes
The AsianD8 Team.

Rated 5 out of 5 stars

Best Asian dating site

Great site, easy to navigate and search profiles.

Met the woman I plan to marry on here and a few of my friends also met their wives on here too. So the success rate for me personally seems very good.

16 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Jas,

Thanks for the great comments, we really appreciate it.

All the best to you both and let us know if we can do anything else for you.

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Excellent platform to meet my soul mate!

I have AsianD8 to thank for finding and marrying my now wife! This platform is very user friendly and accounts for cultural needs too. Even though we initially lived far apart, the use of AsianD8 allowed us to connect and meeting was safe and easy. Since our match the guys at AsianD8 have kept in touch and have been able to share in our joy! We even received flowers and a card on returning from our honeymoon!!

14 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Harmeet,

Thanks for your lovely message, wishing you both a happy and prosperous future together.

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Excellent way to meet som

The events are quite fun and relaxed. What's good is that there's always something going on. The profile page is well thought out so it's easier to get an idea of someone if they have filled in all the sections and if they have any preferences. It's great that you can add more than a couple of pictures because people can look very different and finally they offer you some good advice and tips.

14 July 2016
Unprompted review
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Reply from AsianD8.com

Hi,

So glad to hear you are enjoying your time with AsianD8.

I appreciate the fact you have made the most out of the service we have to offer.

You will be pleased to know we are always aiming to improve so stay tuned for more cool stuff coming soon!

Good luck with your search!

Kind regards,
The AsianD8 Team

Rated 4 out of 5 stars

Almost 5 stars!

Excellent customer support and guidance given by Support/the-team.
The online interface and the event-locations are very good - professional standard.

A couple of small glitches with event bookings were resolved quickly.
The AsianD8 Team seem to be driving improvements, new services, and are happy to hear my feedback.

As a new member, have met some interesting women so far... might soon update this review to 5-stars!

12 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Mr Anonymous.

Thank you for your kind comments.

It's enlightening to know we have genuine customers who feel this way about our service.

With that being said, we are always aiming to improve and provide an excellent platform so I guess we will see you soon for that fifth star! :-P

Good luck and enjoy!

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Customer service

I would like to say the customer service is excellent. Chris from asiand8 has helped me with guidence and advice.If i have had a problem with the service, he has resolved it.Chris is professional and patient and listens to how he can help . I had a issue with my bankers card payment.Chris chased this up with finance straight away. Then he called me back to kindly explain, i appriciated that very much. I would recommend asiand8 to everyone go for it.

8 July 2016
Unprompted review
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Reply from AsianD8.com

Hi Pervinder,

Thanks for your comments, we try our best to keep our customers happy. Let us know if you ever need anything else!

Regards
The AsianD8 Team

Rated 5 out of 5 stars

Excellent

It was nice and simple very straight forward..
Safe and its your key to reach your destiny

24 June 2016
Unprompted review
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Reply from AsianD8.com

Hi Jannah,

Thank you so much for your comments.

I'm so glad to hear you are enjoying your experience on our service.

Always remember, if you require any type of assistance, I am hear to help.

Regards,
The AsianD8 Team

Rated 1 out of 5 stars

Event Time Changed

The time was changed for an event at the last minute but when I emailed I was told then that I can attend another event instead, then I got busy with job change as my company was not doing well. Few months later, when I got a new job, I wanted to book the event, but I was told by the organiser that I should have booked the event earlier. I tried explaining that there was no end date mentioned for the other event, but he asked me to forward him some email proof. I requested him to check with someone in his team, but he just said that it was not possible.

4 June 2016
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Reply from AsianD8.com

UPDATE:
Ramesh has resolved this with the customer service team and popped down to one of our events :)

The AsianD8 Team

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