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Asian Pantry is an Australian-based online grocery store specialising in authentic Asian food products. Since launching in 2020, the team has worked hard to make everyday Asian groceries accessible and affordable—especially for those living outside major cities. Whether you’re after your favourite instant noodles, sauces, snacks, frozen foods or specialty pantry items, they carry a wide range of trusted brands from Korea, Japan, China, Malaysia, Vietnam, the Philippines and more. The website is easy to use, with regular specials, preorder options, and seasonal promotions. Shipping is fast and reliable, and the products arrive well-packed, even for frozen items. For those in Melbourne, a convenient pick-up option is also available from their warehouse in Springvale. What sets Asian Pantry apart is their commitment to community. They often support local causes and donate to food rescue organisations like FareShare and FOFA. Their customer service team is responsive and friendly, always happy to help with order queries or product requests. With over 5,000 items and growing, Asian Pantry is a go-to destination for anyone looking to stock up on Asian groceries. Their service is trusted by individuals and businesses alike—and it shows in the thousands of positive reviews from happy customers.
12 Bando Road, Springvale, 3171, VIC, Australia
I ordered Japanese noodles and sauces from Asian Pantry and was extremely impressed with the quality and speed of delivery. They have a decent selection of Japanese products, I found what I was looking for, and they offer free shipping on orders over $130, so it's worth stocking up. I recommend it.
Have placed 8 orders with Asian Pantry over the last 6 months. They have always been very reliable. The quality of the products is always excellent. They communicate each step of ordering/delivery process very promptly. Products are packed well and always delivered very promptly. Have just placed another order.
Good variety of food selection and great customer service!
Very convenient to order from this site since they offer same day delivery. Ordered my groceries at 8am and received it by midday, So satisfied😊
Fast delivery and everything was in order!
My experience with AsianPantry has been impressive, what I would expect from purchasing from an online store. Regular shipping updates, fair pricing and a good selection of items.
I was having trouble with receiving my groceries and I sent an email to the customer service team. They we're super prompt with their replies and made sure I got my parcel
Love, love, love Asian Pantry. I bought 5 packs of the Dubai Choc and I got them in less than 2 days!!!
I spent $122.84 on items. When I received the package I notice that instead of 12 cans of red bull they only sent 2. I emailed them twice and rang no reply. A day later I get a text asking me to send a screenshot (I assume they meant photo) of my package and picking slip to the email address that I have already sent a complaint to with no reply. As soon as I had hit sent I got an instantly reply from Aiman Saricule who apologized for the missing cans and told me that they double check all orders. Well mate you didn't this time and telling me that you do don't make it true. also told that I would receiver a refund while they investigate. I polity refused and ask that they send the 10 can I had paid for. Only to be meet with silence again.
Reply from asianpantry.com.au
Hi Joshua, thank you for leaving a review for us on trustpilot.
We found your order in our system, and have done a full investigation on our communications. We've also sent 10 cans to you, at no extra fees on the March of 25th. The tracking number is MP0060449738 via Aramex.
Can you kindly confirm if this is the case? We've also sent you an email about this, kindly please reply when you can.
Thank you :)
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