I attended the Asian Single Solution event on the weekend and thought it was really well organised. The hosts were friendly, they had these cool ice-breaker games and speed dating was fun. I'd persona... See more
Company replied
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I attended the Asian Single Solution event on Friday and it was good fun. Well organised and the hosts were friendly and helpful, introduced me to some guys, which helped my nerves as I came on my own... See more
Company replied
Thanks for hosting! If you're looking for ideas for future events, a few refreshment suggestions would be adding tea, coffee ... lassi, and samosas to the menu. Also, to help smooth out the matchi... See more
Company replied
Boorish men and quite pathetic to be honest . It's very upsetting to attend events where they respect and neither talk to women, just stand in one corner and be arrogant. I would rather go to... See more
Company replied
Company details
Written by the company
The Largest British Indian Asian Dating Service. Over 30000 UK website users per month. For online dating, events & speed dating for Hindu, Sikh & Muslim singles
Contact info
W1U, London, United Kingdom
- info@asiansinglesolution.com
- asiansinglesolution.com
4.1
Great
168 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great site and easy to use with lots of …
Great site and easy to use with lots of people to contact. I personally had great success on this site and would recommend it to others over other similar sites.
2 August 2017
Unprompted review
Misleading
I recently attended the summer ball. Event confirmation email stated the below:
'You can also send them messages for up to two weeks after the event through the website. Just log in and look on your homepage, or click on "My Events".'
However, they don't say you need to complete a full profile in order to use the service. I was not interested in setting up a full profile but when someone messaged I wanted to get back to them. I was initially asked to upload a picture..so I did. Then got a message stating my profile was suspended till I write 20 words about myself. So I just wrote, ...thank you for checking my profile..please contact me for me info...' I then got told they still were not going to accept this as need to describe my self. It's an indirect way to get you to do a full profile as you can't save 20 words without the other profile bits completed. It would be fine to do this if they clearly state this in the confirmation email. I was disappointed with the service and comms perspective and won't be attending again.
24 July 2017
Unprompted review
Reply from AsianSingleSolution
Dear Mandeep,
I am sorry that you consider our services only to be worth one star. You already wrote to us and commented that the event was OK. Indeed, we had provided live classical music, chocolate fountain, speed dating, and the opportunity to meet 150 other professionals in an exclusive five star hotel.
Your ticket was £15. We received mainly positive feedback.
Whilst you have attended an event, you have not actually used our main services so your review takes issue only with one point.
To use our messaging service, we do ask users to complete a basic profile. We only ask for 20 words as a minimum. This should give others a snap shot into your life and tell others what you are seeking from a partner. We cannot accept generic or filler text as this goes against the spirit of this narrative being a requirement.
We feel it adds to the user experience to be able to see a little about each member or who is attending an event.
We took time to chat to you about this, and are always available to offer help. From our discussion, you simply were unwilling to write anything about yourself. Whilst it is your choice to distance yourself, we are not obliged to afford you interaction with our other members if you cannot fulfil this basic requirement. We make no apology for this. We have been providing dating services for 15 years, we take it seriously and only seek to help our members find love.
I am always sorry if you are dissatisfied. If you would reconsider, and wish to complete your profile, I'd be happy to offer you a complimentary trial of our online service.
Regards,
Asian Single Solution.
Tricking customers to upgrade
I downloaded the app and had lots of like and profile views. However as soon as I upgraded all my activity came to a standstill.
They coax you in, you pay extortiante fees and then you get NOTHING!
28 February 2017
Unprompted review
Reply from AsianSingleSolution
Dear N P,
I am sorry if you have had a poor experience.
I can assure you that we never manipulate activity in this way. If anything, we promote paid up users in preference, as basic users can be downgraded if they ignore their enquiries.
I imagine that because you had upgraded you were watching your activity more closely. Do also consider that the purpose of upgrading is to respond to all the activity that built up during your free period.
In general, success is about having an amazing profile, with clear photos, and then contacting other members with personal mails. We see thousands of Actions each week so you need to work on your approach to ensure more of that activity comes your way. That said, it is a dating site, and it can be a very visual experience where members will focus on the best photos. Therefore there are no guarantees.
I am sorry you feel our fees are extortionate. Our memberships start at around £10 per month and are in line or lower than competitor sites. As a site that aims at professional British Asians, we aim to offer quality and so do not always seek to compete on price.
Please do Contact Us directly so that we can look at this in more detail and offer you some help with the service.
Asian Single Solution
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