Ask Pharmacy Reviews 12

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Let me make it clear here for all;

Let me make it clear here for all;
This website and two more are managed by one lady. I wasted a few hours discovering the truth behind the low prices! Please don't waste your money, and keep away from this distributor and buy your stuff from a trusted supplier with a high satisfaction rating on Trustpilot, as I think this lady will make more websites with different numbers and fake addresses soon; it is such a profitable business!

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

I received a random text message on my WhatsApp that apparently I have ordered some prescription and I need to pay £30. Upon making query I was directed to ask-pharmacy website. I never ordered any prescription from them. They even sent me fake order note.
Please stay away from them.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Out of date products …

Sent skin booster product with a couple of weeks date. Did not highlight this or sell cheaper as short dated products. They have ignored all correspondence regarding this and have even ignored 'faces' the app on which I purchased through. Will not shop with agaub

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Used Javed at Ask for a few years now and always been super happy with the service and super fast reply time and support
Today the delivery ( DPD) driver took a lovely picture of my front door but didn’t knock and wait for me to answer I was home !
I informed Ask and they immediately recalled that package as DPD refused to believe I was home.
Apparently at 8.30 this morning all my neighbours were on the missing list too 😂
Within minutes Ask have resent me a new tracking number for my new package to come out to me today for arrival tomorrow
Absolutely love this company and wouldn’t use anyone else
Safe products
Safe, cool packed in transit delivery
Never let me or my clients down
Thank you Javed and Ask 🫶🏼

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Got my address wrong twice even after I…

Got my address wrong twice even after I corrected it with them the first time! So just basically paid them for postage for products that could not arrive because they got address wrong and then had to have long chat message with a abrubt sales person who wanted to pas the blame onto anything but Ask so they don’t have to pay their mistake!! I have used all of the pharmacy’s and this one is by far the most unprofessional of them all and will never use again .

28 December 2023
Unprompted review
Rated 5 out of 5 stars

"Very good contact

"Very good contact, great selection, I highly recommend it." “Fast and great service, full professionalism. Reliable doctor, I recommend it👌🙏

8 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service. I paid for next day delivery before 10am and didn’t receive the product.i thought maybe there was a delay so i rang,emailed and still have had no response. i have not received the product 5 days later and had no update.would never order again from here as i lost business.Do not order from ask pharmacy they are absolutely shocking and rip you off .

6 November 2023
Unprompted review
Rated 1 out of 5 stars

I did not receive my order

I ordererd from this company 3 weeks ago and their courier service claimed I received the item. I immediately notified them and sent them pictures of my property to show that my property did not match the one their courier service claimed to have delivered it to. Till date they only sent a message saying they have raised the case but never got back to me or updated me.

29 June 2023
Unprompted review
Rated 1 out of 5 stars

Seems like a rogue website

We purchased a product from this company online. Next thing we knew, someone emailed and sent a WhatsApp (not that we gave authorisation to use our phone number, assuming it was for delivery purposes only!) to ask for documentation, when none had been mentioned or required before they took our money.

Due to travelling the same day and needing the product urgently, one of us ended up sourcing it elsewhere. Since then we have emailed this company no less than 8 times asking for a refund and they are just ghosting us, even though we cancelled the order in accordance with their terms and conditions (before they sent the product out - which they claimed they couldn't without the documentation - and within 12 hours of placing the order).

They no longer respond to messages or emails and we have had to pursue our money (for a not inconsiderable sum) via the credit card company, which requires 2 months to investigate and revert.

We will never do business with them again and urge everyone to investigate this online website that doesn't appear to be on the up and up.

15 September 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look