Casino ivibet confiscated whole my winnings so I wrote an official complaint to this site with many proves/screens and they rejected it without a reason. Completely not helpful. After your reply -... See more
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Quite simply put, if it wasn’t for AskGamblers.com I would have had Zero recourse & Absolutely no means of contacting let alone holding the casino in question accountable for My specific problem & or... See more
Company replied
I’ve been browsing Casinorealm.online for a few days now, and I'm quite impressed by how clearly they explain the different casino games and their mechanics. The layout is clean, and it's easy to find... See more
Company replied
They got the attention of the casino that was not sending out my money right away. Very good experience cusse the casinos actually follow the platform and need to look good so they resolve your issue... See more
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Company details
Written by the company
AskGamblers provides players with a unique complaints system that helps them resolve any issues they may have with an online casino and get their money back. The site uses an advanced casino ranking algorithm to rate casinos and provide players with accurate information.
Contact info
Breach of guidelines
I would not sign up.
I was trying to nominate best casino. This website had me bouncing around and I could do that because it was not enabled in my county?! I think it's just a lure or clickbait I suppose they call it, to get you onto these other websites. The platform itself has too many options and links. I will be deactivating my account.
4 March 2026
Unprompted review
Reply from AskGamblers
Hi Pam,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience while attempting to nominate a Best Casino was not satisfactory. However, since you have not provided any information regarding your AskGamblers account, we are unfortunately unable to verify whether you have used our services or review the situation in detail.
Please note that some features on AskGamblers, including participation in certain campaigns or voting activities, may be limited or unavailable in specific jurisdictions due to regulatory or technical restrictions. This could be the reason why you were unable to complete the nomination process from your location.
AskGamblers is designed to provide users with comprehensive information about online casinos, which is why the platform includes various sections, links, and resources intended to help players make informed decisions.
If you would like us to investigate your concerns further, we kindly invite you to provide the details of your AskGamblers account so our team can review the matter and assist you accordingly.
Best regards,
The AskGamblers Team
good faster
2 March 2026
Reply from AskGamblers
Dear customer,
Thank you for taking the time to share your positive experience.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Fantastic help with my issue
Fantastic help with my issue. I wish more people knew about jt
28 February 2026
Reply from AskGamblers
Hi Customer,
We appreciate you taking the time to leave a review for us, and we are happy to hear you are satisfied with our services.
Should you ever have any specific suggestions or recommendations for improvements, please feel free to contact us at support@askgamblers.com and share these.
Kind Regards,
AskGamblers Support Team
Super dissapointed
Super dissapointed. Someone mention these guys to me and i was hoping it would help, but co uldnt be more wrong.
I have a issue with Slotmonster promising me money back in 2024 which they never gave me after providing everything they asked. I sent complaint to the license in early april may 2025 and have been ignored since.
I contacted Askgamblers and they refuse to help because i have sent the license a complain, and Askgamblers told me the complaints usually take 3 weeks to 3 month, but i sent complaint over 9 month ago and ignored.
Askgamblers dont understand that when its been so long they will never reply.
I really thought Askgamblers was legit and want to help but has been proving to me now that its all just lie.
I do not recommend wasting your time with them, if casinos owe you money just know you will never see it nomatter what. Dont bother with these guys, super dissapointed with how they cannot understand simple things as well.
Quick reply:
Yes, i sent complaint to their website over 10 month ago and it was obvious they were not going to review it and i sent you all the proofs needed and yet you refused. Stop with the BS lying. I have every proof to back up, and yet you ignore every email i send and then you send me bonus offers on email, thats how disgusting you guys are.
They have also banned my IP so i cant use their website anymore. Please stay away
27 February 2026
Unprompted review
Reply from AskGamblers
Hi per,
Thank you for taking the time to share your feedback.
Your review presents a misleading picture of how the AskGamblers Complaint Service operates. Our team carefully reviewed the submissions you made, and each case was handled in accordance with our publicly available complaint guidelines and procedures.
Several of your complaints were rejected because the required supporting evidence was not provided despite being requested, while others were submitted in violation of our guidelines (including duplicate submissions and cases already escalated to a regulatory authority). The AskGamblers Complaint Service cannot intervene when a dispute is already under review by a regulator, and we cannot proceed without the necessary documentation needed to properly assess a claim.
Our role is to provide an independent mediation platform under clearly defined rules that apply equally to all users. When those rules are not followed, the complaint cannot be processed further.
For anyone using the service, we strongly recommend carefully following the AGCCS guidelines and providing the requested information so our team can conduct a fair and thorough review of the case.
Regards,
AskGamblers Support Team
Always helpful as expected
Always helpful as expected. They take complaints seriously and work towards resolving it. They are transparent in updating the status from both sides.
20 February 2026
Reply from AskGamblers
Hi Selva,
We are so grateful for your kind words. Thanks for sharing your review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Ask Gambler's team helped me to get my…
Ask Gambler's team helped me to get my deposit within short time otherwise I would have lost my deposit amount
Thanks once again to ask gambler's team
22 February 2026
Unprompted review
Reply from AskGamblers
Hi pabba,
Thanks for sharing your review with the community and us - it’s much appreciated.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
AskGamblers were so helpful
AskGamblers were so helpful. They keep everything to honesty and integrity. The support staff are great to work with and keep you informed. Couldn't ask for better service.
20 February 2026
Unprompted review
Reply from AskGamblers
Hi Denis,
We would like to thank you for reviewing AskGamblers on TrustPilot and for estimating our efforts so highly! Your support really matters!
Thanks again, and have a great day!
Best Regards,
AskGamblers Support Team
I love askgamblers
18 February 2026
Reply from AskGamblers
Dear customer,
We are very grateful for your review. Thank you.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Reply from AskGamblers
Hi Customer,
Thank you for the 5-Star review!
Should you ever have any specific suggestions or recommendations for improvements, please feel free to contact us at support@askgamblers.com and share these.
Kind Regards,
AskGamblers Support Team
Sper casino🩷🩷🩷
20 February 2026
Unprompted review
Reply from AskGamblers
Dear Meral,
We are so grateful for your 5-star review. Thank you.
We would also like to mention that it seems your review is not about AskGamblers, but about a casino, and we kindly ask you to consider removing it and posting it under the correct review page on Trustpilot.
Kind Regards,
AskGamblers Support Team
Great company with quick results
Great company with quick results. Highly recommended!!
18 February 2026
Unprompted review
Reply from AskGamblers
Hi Brad,
Thank you so much for taking the time to leave us a 5-star review - it’s much appreciated.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
AskGamblers allowed 7Reels to steal my money
AskGamblers allowed 7Reels Casino to get out of paying me.
They then blacklisted 7Reels anyway and now give them a 1/10 rating.
I am utterly disgusted by the service I received from AskGamblers. They said the casino provided evidence that I was so-called multi-accounting, but they refused to show me said evidence.
I played on 7Reels for many years and always had only one account.
There could not have been any evidence that I had more than one account, as I didn't. If 7Reels supplied this so-called evidence, then it could only have been fabricated.
The incident happened in late September/early October 2022.
7Reels has subsequently closed down.
15 February 2025
Unprompted review
You dont help me even i have proof
11 February 2026
Reply from AskGamblers
Dear Veera,
We are sorry to see your comment, especially considering that you have previously used our service successfully.
For full transparency, one of your earlier complaints was officially marked as resolved after you confirmed receiving the payment. This demonstrates that when there are grounds for intervention and cooperation from all parties, our team works toward a solution.
Regarding your most recent case, it was reviewed carefully in accordance with our Complaint Guidelines. As explained to you via email, cases involving violations of accepted casino terms fall outside our scope of intervention. Once specific terms are accepted by a player, we are not in a position to override or reinterpret them.
We would also like to clarify that during our email communication, our team was subjected to offensive and abusive language. While we fully understand that disputes can be frustrating, we maintain a professional and respectful approach at all times and expect the same standard of communication in return.
Our role is to provide impartial mediation based strictly on evidence and established guidelines. Our decisions are independent and are never influenced by any operator.
Regards,
AskGamblers Support Team
They are very helpful and fast
They are very helpful and fast. I am completely satisfied with them. They helped me solve a payment problem successfully. I asked for their help again, I hope this will be positive too.
1 August 2025
Unprompted review
Reply from AskGamblers
Dear Krisztina,
We are thrilled that we were able to help you resolve the issue before, and we are hopeful that we can do so again.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
I had a great time playing on TrustDice…
I had a great time playing on TrustDice easy platform good graphics. I didn't cash put so don't really know about that yet. But will update so far so good
5 February 2026
Unprompted review
Reply from AskGamblers
Hi Mary,
Thank you so much for your enthusiastic five-star review! It’s fantastic to hear that you had such a great experience with TrustDice casino, and we’re delighted for you.
However, your review was posted on the AskGamblers section. We recommend sharing your feedback on the correct review page so other players can benefit from your experience as well.
We appreciate your understanding and wish you continued enjoyment in your gaming.
Best regards,
The AskGamblers Team
My withdrawal issue got resolved after…
My withdrawal issue got resolved after approaching ask gamblers site help.
5 February 2026
Unprompted review
Reply from AskGamblers
Hi sudheer,
Thanks for sharing your review with the community, and us - it’s much appreciated.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Any moment can be your LUCKY ONE!!
Any moment can be your LUCKY ONE!!
I enjoy no deposit bonuses. I love the customer service, any issues they get right to it.great promos fun games makes this a good environment. Tell a friend to tell a friend and come sign up.
4 February 2026
Unprompted review
Reply from AskGamblers
Hi Good They,
Thank you so much for your enthusiastic five-star review! It sounds like you had an amazing experience with a casino, and we're thrilled for you.
However, your review was posted on the AskGamblers section. You might want to share your feedback on the correct review page so other players can also benefit from your experience.
We appreciate your understanding and wish you an enjoyable gaming experience.
Best regards,
The AskGamblers Team
I got my money because of ask gambler…
I got my money because of ask gambler thank you
30 January 2026
Reply from AskGamblers
Dear Customer,
We're absolutely delighted that we could assist you in resolving the matter.
If you have any more questions or need further support, don't hesitate to reach out.
Kind Regards,
AskGamblers Support Team
AskGamblers is a lifesaver for players! 5 stars is not enough!
I cannot thank AskGamblers enough for their incredible work. I had a serious issue with BC.Game casino where they blocked all my withdrawal options, preventing me from taking out my 212 EUR. I felt helpless as support gave me no real solutions.
However, as soon as I filed a formal complaint here on AskGamblers, a miracle happened: within 24 hours, my withdrawal options were suddenly 'unlocked' and I received my money immediately! It is clear that casinos fear and respect the authority of AskGamblers.
If you are being treated unfairly by a casino, don't waste your time arguing with chatbots—come to AskGamblers. They are professional, fast, and they actually get results. They are the only ones truly standing up for players. Thank you again for your help!
AskGamblers username: Pufiba86
15 January 2026
Unprompted review
Reply from AskGamblers
Hi Gergő,
Thank you so much for taking the time to leave us this amazing review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Thanks again and have a great day!
Kind Regards,
AskGamblers Support Team
The casino always ask for stupid think…
The casino always ask for incoherent stuff (like that I have to connect to my account after they blocked it). I went back and forth and askgamblers was not helping at all
1 August 2025
Reply from AskGamblers
Dear Clement,
Thank you for sharing your feedback.
We’re sorry to hear that your overall experience with our service felt frustrating, so we would like to clarify our role.
AskGamblers does not block accounts, request logins, or impose verification requirements - these actions are solely handled by the casino. Our Complaint Service functions as an independent mediation platform, aimed at maintaining communication, requesting updates, and encouraging cooperation between both parties.
Across your interactions with our Complaint Service, we have been engaged, followed up with the operator multiple times, kept communication channels open, and allowed additional opportunities for cooperation when the situations became complex. We assisted you on two occasions to successfully resolve issues with the casino. Regarding the last complaint, which remains unresolved, you are welcome to contact our Team at any time to request reopening and further assistance.
While the process can involve back-and-forth, AskGamblers does not have the authority to intervene directly in casino systems or enforce decisions.
Regards,
AskGamblers Support Team
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