AskGPT.app Reviews 205

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user experience, finding it intuitive and efficient for various tasks like writing, research, and summarization. Many appreciate its ability to save time and boost productivity, describing it as a helpful tool for daily workflows and managing multiple tasks. The website's professional design and stable performance are also noted positively. However, some people were dissatisfied with the subscription and refund processes. Several reviewers reported issues with unexpected subscription renewals or charges, and experienced difficulties obtaining refunds even shortly after payment. There are also mentions of confusion regarding payments, with some users expressing concerns about the clarity of billing due to the website's similarity to other platforms.

What people talk about most

User experience

Users describe positive interactions with user experience. Many customers praise the platform's stability,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the clean, secure, and... See more

Subscription

Clients share negative opinions on subscription. Many customers report being charged multiple times,... See more

Website

Consumers find the website experience to be ambiguous, with some praising its automatic updates, clear... See more

Refund

Reviewers mention negative feedback about refund. Many customers report that the company consistently refuses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entered my details, confirmed the payment, and the upgrade happened instantly without any extra steps. I didn’t have to refresh the page or wonder if something went wrong, everything updated automatic... See more

Company replied

Rated 5 out of 5 stars

Instead of digging through multiple sites and comparing sources, I just ask here and get what I need quickly. It’s especially helpful when I’m short on time or juggling several tasks at once. Very pra... See more

Company replied

Rated 5 out of 5 stars

I’ve used it at different times of day, including busy hours, and the performance stays consistently stable. Responses generate quickly and remain well organized even with more detailed prompts. It de... See more

Company replied


Company details

  1. Software company
  2. E-commerce service
  3. Software Vendor

Written by the company

AskGPT.app is an AI-powered chat platform developed by A-Players Tech, a European technology company specializing in advanced conversational AI and digital productivity tools. Our goal is to make artificial intelligence accessible, intuitive, and useful for everyone. AskGPT.app allows users to chat with modern AI models through a simple and secure interface – perfect for learning, writing, brainstorming ideas, or boosting daily productivity. Unlike many generic tools, AskGPT.app is built with a focus on user experience, privacy, and transparency. All subscriptions provide instant access to the service after purchase, and our dedicated support team is available at support@askgpt.app to help with any account or billing questions. Why users choose AskGPT: Reliable and easy-to-use AI chat assistant Multilingual support for global users Secure payments and instant access after subscription Transparent billing and clear refund policy Constant product improvements based on real feedback AskGPT.app is an independent AI assistant platform — not affiliated with OpenAI or ChatGPT — designed for users who value both smart technology and customer care.


Contact info

3.7

Average

TrustScore 3.5 out of 5

205 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

One of the most intuitive tools I’ve used

I never had to ‘learn’ how to use it everything just made sense from the start. It feels like chatting with a very smart friend who always has answers.

28 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Smith,

Thank you for your great review! We’re glad to hear that AskGPT felt intuitive and easy to use right from the start. Creating an AI assistant that feels natural, helpful, and reliable for answers, explanations, and everyday productivity is exactly our goal. We really appreciate your feedback.

AskGPT.app Team

Rated 5 out of 5 stars

Great for multitasking

I often do three things at once and platform helps me keep up. Whether it’s summarizing a doc or giving me a quick draft, it fits into my chaotic schedule perfectly.

25 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Anthony,

Thank you for the great review! We’re glad to hear that AskGPT fits so well into your multitasking routine. Helping with summaries, quick drafts, and clear explanations so you can stay productive – even on busy days – is exactly what our AI assistant is built for. We appreciate you sharing your experience.

AskGPT.app Team

Rated 5 out of 5 stars

ASKGPT IS NOT CHATGPT!!! BUT I WOULD RECOMMEND THEM.

If you want a good AI I'm sure askgpt is very good. However I made the mistake as a casual chatgpt AI user to sign up to askgpt instead. Their customer service support refunded me straight away and I am greatful. Therefore I can recommend askgpt because they obviously have excellent CS too.

9 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Graeme,

Thank you for taking the time to share this feedback! We appreciate you clarifying the difference and are really glad our customer support team was able to help you quickly and clearly. Providing reliable assistance alongside a powerful AI tool for writing, answers, and productivity is very important to us. Your recommendation means a lot.

AskGPT.app Team

Rated 5 out of 5 stars

Gets better the more you use it

At first I used it for simple questions, but now I rely on it for planning, writing, and even career ideas. The more I try, the more useful it becomes.

26 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Aidan,

Thank you for your thoughtful review! It’s great to hear that AskGPT became more valuable as you continued using it. Supporting planning, writing, and idea generation with a flexible AI assistant that grows with your needs is exactly what we aim to deliver. We really appreciate your feedback.

AskGPT.app Team

Rated 5 out of 5 stars

Very professional and clean interface

The design feels polished, with nothing extra or distracting. You can focus on what matters and everything is logically placed. Makes using it even more enjoyable.

7 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Samuel,

Thank you for your great review! We’re glad you appreciate the clean, polished design of AskGPT and the ability to focus without distractions. Creating a smooth, intuitive AI assistant that makes writing and logical thinking easier is exactly what we strive for. We truly appreciate your feedback.

AskGPT.app Team

Rated 5 out of 5 stars

Ideal tool for students

I’m using it during my university studies and it’s a game-changer. Helps me summarize lectures, generate essay outlines, and understand complex topics quickly.

7 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi,

Thank you for sharing your experience! We’re happy to hear that AskGPT has been a game-changer for your university studies. Helping students quickly summarize lectures, generate essay outlines, and understand complex topics through clear explanations is a key part of our AI tool’s purpose. Thanks for choosing AskGPT.

AskGPT.app Team

Rated 5 out of 5 stars

Support team was super responsive

I had one question after signing up and they replied within 30 minutes. Friendly, clear, and helpful that kind of support makes a big difference.

20 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi John,

Thank you for your kind words! We’re glad our support team could respond quickly and clearly after your sign-up. Providing helpful, friendly support alongside a reliable AI assistant for productivity and writing is very important to us. We appreciate your trust.

AskGPT.app Team

Rated 1 out of 5 stars

AskGPT rip off

This is a review of the website and it's hidden extra charges.
Firstly it is impersonating ChatGPT which everyone is using and talking about.
Surely to copy a logo, type face and name is breaking the law?

I signed up at £14:99 for a month but without realising had 2 x further payments of £14:99 taken from my account.
I only realised when I saw receipts being emailed to me.

This is a scam and I'd strongly advise to stay well clear!

30 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Paul,

We’re very sorry to hear about your experience and understand how concerning unexpected charges can be. This is not the experience we want users to have with AskGPT. We’ve requested additional information via Trustpilot so we can identify your account and investigate this matter thoroughly. Please also contact us at support@askgpt.app, and our team will review your subscription and payments and work toward a resolution.

AskGPT.app Team

Rated 5 out of 5 stars

Even better than expected

I thought it’d be helpful, but I didn’t expect it to be this good. Fast, accurate, and surprisingly fun to use. It makes everyday tasks lighter and faster.

21 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi,

Thank you for the great review! We’re thrilled to hear that AskGPT exceeded your expectations and feels fast, accurate, and easy to use. Helping make everyday tasks lighter and faster with a reliable AI assistant is exactly what we aim for. We really appreciate your support.

AskGPT.app Team

Rated 5 out of 5 stars

Writing made easy and stress-free

Whether it’s a quick message or a longer post, helps me write with more confidence. I just type my idea and it polishes everything up beautifully.

3 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Jordan,

Thank you for sharing your experience! We’re glad AskGPT helps make writing easier and more confident, whether it’s a quick message or a longer post. Acting as a helpful writing assistant that polishes ideas smoothly is a big part of how we support productivity. Thanks for your kind words.

AskGPT.app Team

Rated 5 out of 5 stars

Super useful for quick research

Instead of browsing ten websites, I just ask here and get the key info instantly. Saves me so much time when I’m on a deadline or multitasking.

22 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi,

Thank you for the positive feedback! We’re happy to hear that AskGPT helps you get quick, clear information without the need to browse multiple websites. Saving time with instant explanations and summaries is exactly what this AI tool is designed for. We appreciate your review.

AskGPT.app Team

Rated 5 out of 5 stars

Reliable every time I use it

No crashes, no errors, no delays I use it daily and it works smoothly no matter the time. That kind of stability makes it one of the best tools I’ve tried.

1 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Abigail,

Thank you for the wonderful review! We’re really glad to hear that AskGPT works smoothly and reliably for you every day. Stability and consistent performance are essential for a dependable AI assistant, and it’s great to know you value that. Thank you for choosing AskGPT.

AskGPT.app Team

Rated 2 out of 5 stars

I can’t for the life of me figure out…

I can’t for the life of me figure out how to cancel this!!!

1 February 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Anna,

We’re really sorry for the frustration this has caused and understand how stressful it can be when cancellation isn’t clear. We’ve requested additional information via Trustpilot so we can identify your account and investigate this properly. Please also contact us at support@askgpt.app, and our support team will guide you through the cancellation process and make sure everything is resolved.

AskGPT.app Team

Rated 5 out of 5 stars

Perfect tool for freelancers

As a freelance writer, AskGPT has saved me hours of time. I use it to draft ideas, clean up grammar, and even get inspiration. It really boosts productivity without extra stress.

9 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Kiara,

Thank you for the wonderful review! We’re thrilled to hear that AskGPT has helped you save time and stay inspired in your freelance writing. Supporting drafting ideas, grammar cleanup, and creative flow as a reliable AI writing assistant is exactly how AskGPT is designed to boost productivity without added stress. We truly appreciate your feedback and trust.

AskGPT.app Team

Rated 1 out of 5 stars

Very misleading product and hard to get refund

I thought i was signing up with chatgpt as Iwas clicking though I signed for services I did no want want as there was simply a scroll to accept totalling nearly & 120 dollars . I contacted askgpt immediately and have asked for a refund and my bank recommended to cancel my credit card - am waiting for my refund but based on comments I am not holding my breath!

30 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Mike,

We’re really sorry to hear about your experience and understand how frustrating unexpected charges and refund issues can feel. This is not the experience we want anyone to have with AskGPT. We’ve requested additional information via Trustpilot so we can identify your account and investigate this properly. Please contact us at support@askgpt.app so we can review the charges and work toward a solution.

AskGPT.app Team

Rated 5 out of 5 stars

Answers feel personalized and smart

I’m amazed how the responses actually feel tailored to what I need. It’s not generic it’s clear, thoughtful, and often suggests things I wouldn’t think of on my own.

22 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi George,

Thank you for your thoughtful review! We’re glad to hear that AskGPT provided personalized and smart answers that helped expand your thinking. Delivering tailored explanations and creative suggestions is a core goal of our AI assistant and writing tool. We truly appreciate your support.

AskGPT.app Team

Rated 1 out of 5 stars

There is no way to unsubscribe – very disappointing

There is no way to unsubscribe, even after following the company’s own instructions. The “Cancel subscription” button simply does not appear. I contacted support and explicitly asked them to unsubscribe me on their end, but they refused to do so.

Because I couldn’t cancel, my subscription renewed even though I haven’t used the service for a long time. Support keeps labeling this as a “change of mind” or “accidental purchase,” which is not true — this is a technical/interface issue that prevented cancellation. I even provided screenshots as proof.

I am truly disappointed by the lack of accountability and customer support. I will be reporting this matter to consumer protection authorities so others are aware.

Highly NOT recommended.

26 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Jen,

We’re very sorry to hear about your experience and appreciate you sharing these details. We understand your concerns regarding subscription visibility and support responsiveness. We’ve requested additional information via Trustpilot to identify your account and investigate the situation. Please also reach out to support@askgpt.app so we can review your case and assist you directly.

AskGPT.app Team

Rated 5 out of 5 stars

It became my daily go-to tool

Every morning I open AskGPT just like I check my emails. It helps me plan, write, research, and even answer things I didn’t know how to ask. It’s incredibly useful.

14 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi David,

Thank you for the great feedback! We’re happy to hear that AskGPT has become your daily go-to AI assistant for research, writing, and learning. It’s great that features like explanations and productivity support are helping you work more efficiently. We appreciate you being with us.

AskGPT.app Team

Rated 5 out of 5 stars

Payment felt 100 percent safe and clear

I always worry about card payments online, but this was super transparent, confirmed right away, and no surprise fees later. That gave me real peace of mind.

16 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Jordan,

Thank you for your review! We’re glad you found AskGPT transparent and easy to manage. Clear billing, simple subscription controls, and a reliable AI tool for answers and writing support are exactly what we aim to provide. Your trust means a lot to us.

AskGPT.app Team

Rated 5 out of 5 stars

The interface is clean and easy to navigate

Everything is where you'd expect it, I didn’t need any guide to figure out how to use it, which made things fast and frustration free.

17 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Bianca,

Thank you for your kind words! We’re glad you find AskGPT easy to use and quick to learn. Making our AI assistant simple, practical, and helpful for everyday productivity, summaries, and explanations is exactly our goal. We appreciate your feedback.

AskGPT.app Team

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