It has been very useful on a couple of occasions when I was dealing with difficult situations, and surprisingly it highlighted aspects of my life that can’t be generalized. So the psychic Guruji felt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased with the amazing psychics I have communicated with. They're helpful, insightful and accurate. The best part is I have someone to turn to in times of trouble for guidance in navigating com... See more
Company replied
Accurate, the readings/messages Teale was able to provide to me were accurate and she gave me more clarity than I could have expected! Response time was quick as well. I applied what she told me and i... See more
Company replied
Everyone one I spoke with has been so nice, and extremely accurate. I would absolutely recommend Nebula and their team for peace and clarity. It has brought me so much peace.
Company replied
Company details
Written by the company
If you are searching for something real in a digital world, Nebula: Spiritual Guidance Space is here for you. We are your personal space for grounded wisdom, designed to help you foster genuine connection — in life, love, and within yourself. Meeting you where you are, whether you need a daily ritual to find focus or a deep conversation with a trusted advisor to navigate a big change, our tools adapt to fit your life naturally. Instead of one-size-fits-all advice, we provide a meaningful, evolving toolkit that supports every step of your inner growth. We invite you to read our Nebula reviews to see how millions of people use this space to find clarity and confidence. We are here to help you find your own path to self-discovery. If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us, or please contact our Support Team at support-trustpilot@asknebula.com
Contact info
United States
- nebula.support@nebulahoroscope.com
- asknebula.com
4.2
Great
16K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you to the Nebula team for being…
Thank you to the Nebula team for being so understanding and for resolving my issue so smoothly. I truly appreciate the support and professionalism. The app is great, the services they provide are very helpful, and the team is extremely kind and understanding. I definitely recommend this app!
8 May 2026
Reply from Nebula
Hi Saifidounia,
Thank you so much for taking the time to share such a thoughtful and heartfelt message with us. Reading your words truly means a lot to our entire team.
We’re incredibly glad to hear that your issue was resolved smoothly and that you felt supported, understood, and treated with care throughout the process. Providing kind, professional, and attentive support is something we genuinely strive for every day, so knowing that this came through in your experience is deeply meaningful to us.
It’s also wonderful to hear that you’ve been enjoying the app and finding the services helpful. Creating a space where users can feel guided, supported, and comfortable is at the heart of what we do, and your recommendation truly means the world to us.
Thank you once again for your trust, patience, and kindness. We’re very grateful to have you as part of the Nebula community.
If you ever have any questions or need assistance in the future, please feel free to reach out anytime at support-trustpilot@asknebula.com
Grateful to share this path with you,
Nebula
Answered the question directly and got…
Answered the question directly and got some clarification, so thank you.
8 May 2026
Reply from Nebula
Hi Bairbre,
Thank you so much for sharing your experience with us. We’re really glad to hear that your question was answered directly and that the session brought you some helpful clarification. Knowing that the guidance felt clear and useful truly means a lot to us.
We appreciate you taking the time to leave such kind feedback.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Enjoy your journey,
Nebula
Reply from Nebula
Hi Simranveer,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that your experience did not meet your expectations.
We truly value your opinion and would really appreciate the opportunity to better understand what went wrong and how we can improve your experience.
Please feel free to reach out to us at support-trustpilot@asknebula.com
so we can look into your case more closely and assist you personally.
Allow yourself to simply be,
Nebula
I gained some clarity and understanding…
I gained some clarity and understanding of my current situation.
7 May 2026
Reply from Nebula
Hi Keisha,
Thank you for taking the time to share your experience with us.
We’re really glad to hear that the guidance helped bring you some clarity and understanding regarding your current situation.
Moments of reflection and reassurance can be incredibly meaningful, and it means a lot to know Nebula could support you along the way.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Let your path feel clear and calm,
Nebula
My physic just confirmed what I know to…
My physic just confirmed what I know to be true I just needed confirmation
7 May 2026
Reply from Nebula
Hi Tamara,
Thank you for sharing your experience with us.
We’re really glad to hear that the reading brought you the confirmation you were looking for and helped reinforce what you already felt deep down.
Sometimes having that extra clarity and reassurance can make a meaningful difference, and we’re grateful Nebula could be part of that moment for you.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Trust the strength within you,
Nebula
The insight that I received from some…
The insight that I received from some of the psychics was on point.
7 May 2026
Reply from Nebula
Hi there,
Thank you for sharing your experience with us. We’re really glad to hear that the insights you received felt on point and meaningful for you — it means a lot to know the guidance resonated with your situation.
Your feedback is truly appreciated, and we’re grateful you took the time to share it with us.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Guiding you toward clarity,
Nebula
Reply from Nebula
Hi there,
Thank you so much for sharing your experience with us.
We’re truly happy to hear that the reading felt awesome and accurate — it means a lot to know the guidance resonated with you.
Your feedback is greatly appreciated, and we’re grateful you took the time to share it.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
With gratitude for your journey,
Nebula
Helpful and very accurate when it comes…
Helpful and very accurate when it comes to reading
7 May 2026
Reply from Nebula
Hi Arkie,
Thank you so much for sharing your experience with us. We’re truly happy to hear that the readings felt both helpful and accurate — it means a lot to know the guidance resonated with you in a meaningful way.
Your feedback is deeply appreciated, and we’re grateful you took the time to share it with us.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Every small insight is a step forward,
Nebula
Reply from Nebula
Hi Karla,
Thank you for sharing your experience with us. We’re really glad to hear that the reader was kind and supportive during your session — creating a warm and understanding space is something we truly care about.
We also understand your concern about the time feeling too short. We know how important it is to have enough space to fully discuss your questions and feel comfortable throughout the conversation. Your feedback is valuable and helps us continue improving the experience for our users.
If you ever have any questions or need assistance, please feel free to reach out anytime at support-trustpilot@asknebula.com
Trust in the journey,
Nebula
I don't know how they did it
I don't know how they did it. A quiz for a sleepless night. I didn't agree to anything. Then a shocking email informing me a shocking amount of money had left my account. Panicked, I replied immediately asking what this was - "well, it's a scam dear" they didn't explain so I got another email before I discovered it was a repeating subscription. I was able halt it but apparently I can't get the taken money back. Over a hundred quid in under a hundred hours. I think. I feel so sick. I'm scared to pause while searching on-line now.
4 April 2026
Unprompted review
Reply from Nebula
Hi Zugoblin,
Thank you for taking the time to share your experience.
We’re truly sorry to hear how upsetting and stressful this situation has been for you. We completely understand how alarming unexpected charges and confusing subscription details can feel, especially when you were simply looking for comfort during a difficult night.
Please know that we take feedback like this very seriously, and we genuinely want to review your case more carefully to better understand what happened and see how we can assist you further.
We kindly ask you to reach out to us at support-trustpilot@asknebula.com
so our team can look into your situation individually and provide additional support.
Thank you again for bringing this to our attention.
Holding space for your journey,
Nebula
Reply from Nebula
Hi Kiya,
Thank you so much for sharing your kind words with us.
We’re truly happy to hear that you’re enjoying your experience and that the people you’ve connected with have been so sweet and supportive.
Creating a warm and welcoming space is something we care deeply
about, so your feedback really means a lot to our team.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com.
Grateful to share this path with you,
Nebula
Reply from Nebula
Hi Venesa !
Thank you so much for sharing your experience with us.
We’re truly happy to hear that Nebula has brought you peace of mind — that’s one of the most meaningful things we could hope for.
Your kind words mean a lot to our team, and we’re grateful to be part of your journey.
If you ever have any questions or need support, please feel free to reach out anytime at support-trustpilot@asknebula.com
Allow yourself to simply be,
Nebula
Feedback…
I like the fact that you can easily sign up for a trial period, but it is extremely difficult to cancel your subscription! It shouldn't be that difficult in today's economic climate that we live in. Thank you.
7 May 2026
Reply from Nebula
Hi there,
Thank you for taking the time to share your feedback with us.
We’re glad to hear that the sign-up process felt easy, but we’re sorry that the cancellation experience felt frustrating and more difficult than expected.
We truly understand your concerns, especially given the importance of flexibility and transparency today. Your feedback is valuable to us, and we will absolutely take this into consideration as we continue working to improve the overall user experience.
If you’d like any assistance or have additional questions, please feel free to reach out to us anytime at support-trustpilot@asknebula.com
Holding space for your journey,
Nebula
Reply from Nebula
Hi Jazz,
Thank you for your feedback! We’re delighted to know you appreciated the straightforward and honest approach from our advisors.
If there’s a moment or message that especially stood out, we’d love to hear more about it. Should you ever need support or have questions, feel free to reach out at support-trustpilot@asknebula.com.
Grateful to share this path with you,
Nebula
Reply from Nebula
Hi Jessica,
We appreciate your review and are glad you found the experience and our advisors positive. If you remember a reading that made things feel especially welcoming or insightful, feel free to share your story.
Should any questions come up or if you want to dive deeper, just reach out at support-trustpilot@asknebula.com.
Enjoy your journey,
Nebula
Reply from Nebula
Hi there,
Thanks for your honest feedback! We hope Nebula continues to be a helpful tool as you explore it further.
If you have questions or find something especially valuable along the way, you’re welcome to let us know at support-trustpilot@asknebula.com. We’re here if you need guidance or just want to share your journey.
Keep growing at your pace,
Nebula
The app is helpful in ways to help…
The app is helpful in ways to help figure yourself out spiritually
7 May 2026
Reply from Nebula
Hi John,
Thank you for sharing your experience! We’re truly glad to know Nebula has helped you on your spiritual journey and offered guidance for self-understanding.
If there’s any particular insight or reading that made an impact, we’d love to hear about it. If any questions arise or you ever need help with anything, let us know at support-trustpilot@asknebula.com.
Let your own light guide you,
Nebula
Not Accurate, Not Transparent, and Not Worth It
Unfortunately, not one answer I received was accurate. Every response was vague, misleading, or simply wrong, and trying to make decisions based on those answers only created more confusion and wasted time. That alone makes it impossible to give a positive rating.
The credit issue added even more frustration. I did the math myself, and there was no way their numbers were accurate. The promotion originally stated: “Promo still on — Get 50% more credits for free.” After I submitted my complaint with clear documentation, the promo suddenly changed to 30%, which raised even more concerns about transparency.
I contacted support through both chat and email, provided all the evidence, and still received no real assistance. The next day, the case was simply marked as closed.
The issue was never addressed, nothing was corrected, and I am still dealing with the same unresolved problem.
People should double-check the math and verify everything with support before buying credits, because what I received did not match what was advertised.
At this point, it’s not worth the money, the time, or the frustration. Instead of clarity, I’m left more confused, drained, and still without a resolution.
- FOR YOUR REVIEW -
The offers I was told I would receive and never did,
• “promo is still on – get 50% more credits for free” (this was on the screen when I bought the package)
• “a special bonus is waiting for you” • “we’ve added +25% free credits to your account, so you can continue your chat and go deeper with your psychic” (this was the 25% message they sent after)
• “a new energy flow surrounds you” • “you’ve moved into a higher energy tier – a sign of progress on your spiritual path” • “to honor this, +30% bonus for your next session awaits you” (this was the 30% message that showed up later)
My Response to Nebula’s Reply
Date: May 7, 2026
Nebula’s public reply does not match the sequence of events I experienced. I contacted support multiple times and provided all information requested. I did not receive clarification or a resolution, and the case was marked as closed the following day.
The following points from my original review were not addressed in their reply:
The answers I received from readers were not accurate.
The information provided to me was inconsistent.
The promotion displayed at the time of purchase showed 50% additional credits. After I submitted documentation regarding this, the promotion displayed on the platform changed to 30%.
I received messages indicating I would receive multiple bonus amounts — 50%, 25%, and 30% — but these amounts were not applied to my account.
The credits added to my account did not match the promotion, the follow‑up messages, or the email communication.
Nebula’s public reply gives the impression that support actions were taken, but that does not reflect the interactions I had. My messages were not addressed directly, and the issues I documented remain unresolved.
I am sharing this to provide an accurate account of my experience for future users.
29 April 2026
Reply from Nebula
Hi Rain,
Thank you for your detailed and honest review. We hear your frustration and genuinely regret that you felt misled and unsupported — every user deserves clear answers, straightforward math, and transparency, especially when making decisions.
Please know we are in touch regarding your case and want to do everything we can to help resolve your concerns. Your experience matters, and we are committed to learning from it and making Nebula better for everyone. If you have updates or further documentation, please connect with us at support-trustpilot@asknebula.com.
Holding space for your journey,
Nebula
Great customer service
Great customer service. Forgot my subscription till it came out of my account. Contacted them to cancel as I no longer use it and had my refund processed within 1/2 an hour. Fantastic!
7 May 2026
Reply from Nebula
Hi Melissa,
Thank you for taking the time to share your experience. We’re so glad our team could act quickly and process your refund without hassle. Your feedback highlights how important it is to feel supported and respected — even when plans change.
If you ever need help again or want to share more, we’re always here at support-trustpilot@asknebula.com.
With gratitude for your journey,
Nebula
Unapproved Charges
I recieved unapproved charges to my account that were automatically withdrawn. I had already told them onced i wanted to cancel everything but seems like it wasn’t done. Thought this link was just a free facebook thing, charges not obvious.
7 May 2026
Unprompted review
Reply from Nebula
Hi Duke,
Thank you for sharing your concern. Unfortunately, without your email address we’re unable to reach out directly to assist further.
We encourage you to contact us at support-trustpilot@asknebula.com so we can look into your account, clarify anything that’s unclear, and ensure cancellation is fully processed for you. Your peace of mind truly matters to us.
Let your path feel clear and calm,
Nebula
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