OneMain MyMoney Reviews 2,481

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the positive impact on their finances, often saving significant amounts on various bills. People consistently praise the staff for their professionalism, knowledge, and effective negotiation skills, making the process effortless and beneficial. The value for money is a recurring positive theme, with many consumers expressing satisfaction with the substantial savings achieved. However, some people were dissatisfied with specific interactions, mentioning issues with communication regarding availability for calls or feeling that their representative was not fully engaged in the negotiation process.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant savings on various... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Staff

People report positive experiences with staff. Many customers praise the helpfulness and professionalism of... See more

Value for money

Consumers find great value for money, with many reporting significant savings on various bills. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trim by OneMain made saving money effortless. They reviewed my account and successfully lowered my phone bill without me having to spend hours on the phone. The process was simple, stress-free, and th... See more

Company replied

Rated 5 out of 5 stars

Philip was phenomenal! He brought up several valid points to tne Verizon rep amd was able To lower my cell phone bill significantly! He was awesome and I’m so grateful for this program.

Company replied

Rated 5 out of 5 stars

I submitted my bill and the next day the had things ready to negotiate! They were able to get my bill lowered and my internet speed increased over the next 12 months saving over $100 for the year. It... See more

Company replied

Rated 5 out of 5 stars

Love Trim's budgeting tools. Eye opening, seeing where I spend money. Had doubts as to how the bill negotiation would go, so I tried one... $597 saved over next 12mos and somehow I ended up with a... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Non-bank financial service

Written by the company

OneMain MyMoney is a free, personalized dashboard within the mobile app that helps you track your spending, lower your bills and plan ahead with confidence


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Philip was great!

Philip was able to get some discounts on my bill but my bill is now higher with Optimum but that is not his fault, Optimum is a rip off to Brookhaven Town and I will be dropping them very soon. Philip was great but even their so called discounts are not discounts. You guys are great, keep up the good work!

14 February 2026
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Reply from OneMain MyMoney

Thank you so much, Deborah! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We will also let Phillip know about your awesome review. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

They were 02132026able to get some of my bills…

They were able to get some of my bills lowered, which is awesome.

13 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Ron! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Great communication back and forth

Great communication back and forth, and the representative tried every tactic to reduce my bill.

13 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, David! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Helped me save some money on my…

Helped me save some money on my Internet bill. My bill is 55.00, but with the help of trim, I'm only paying 35.00 on my next bill. Anything these days helps. Thanks!

13 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Faustino! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Trim worked again

Trim worked again! Tahnk you.

13 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Ronnie! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 3 out of 5 stars

My impression of the service so far is…

My impression of the service so far is that it is decent. I haven’t had a monumental experience compared to other surfaces that do the similar thing so overall it’s OK.

28 February 2025
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Reply from OneMain MyMoney

Thanks for leaving your feedback, Robert! We're sorry we did not meet your expectations at this time. We'll pass this review on to the whole Trim by OneMain team. Please feel free to reach out at help@asktrim.com if our team can assist you in any way.

Rated 5 out of 5 stars

Saved me time and money

Saved me time and money! Very grateful for this service.

11 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Jennifer! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Trim is incredible! Saved me $80/ month within hours of signing up

I have used Trim to help with 3 bills/subscriptions and this is how they turned out:
1. Negotiate my Spectrum internet bill - Trim was able to reduce my bill by 30% WITHOUT losing any features or changing my service in any way.
2. Cancel my Peacock Subscription- I had been trying to cancel this subscription for months but every time I contacted them they said they were unable to find my account in the system. It turns out that I signed up through a third party and trim was able to help me figure out how I could cancel it. While they were not able to cancel the subscription for me this was still a huge win and they gave me step-by-step instructions which made canceling it so easy!
3. Negotiate Verizon mobile bill - Trim was able to Negotiate a $360 reduction in my plan over the next 12 months (lowered my bill by $30/month). I did not have to change any plans or services.
All 3 were handled by different agents and all 3 were very successful negotiations. These agents were thoughtful, knowledgeable and thorough!
I will be recommending One Main Financial to my friends and family so they can take advantage of the Trim membership!

10 February 2026
Unprompted review
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Reply from OneMain MyMoney

Thank you so much for your feedback, Kelly, and we really appreciate your recommendation! We'll make sure to always provide you with the best service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Great negotiator

Great negotiator. Help to bring my internet bill down $20 per month.

1 February 2026
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Reply from OneMain MyMoney

Thanks for your review Anita! We will try to negotiate your bill again in the future for more savings-- this is an ongoing process!

Rated 3 out of 5 stars

The process was extremely difficult and…

The process was extremely difficult and stressful. I was never given an option for time, just told to be available… always during my busiest time at work then made to feel guilty for missing the call.

7 February 2026
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Reply from OneMain MyMoney

Thanks for sharing your Trim by OneMain experience, CD! We're really sorry you went through that. Your time and professional responsibilities are important to us. We are always working to make our Bill Negotiation feature better, and your feedback is really beneficial. We are going to look into this further offline, and please email us at help@asktrim.com if you need further action on this matter and we'll surely be glad to assist!

Rated 5 out of 5 stars

The worked so hard to find a cheaper…

The worked so hard to find a cheaper phone plan. They couldn’t, but managed to get me a discount off my bill for a few months. Thank you.

30 January 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Essence! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Super-Trim to the rescue!

Second year in row my money was saved. Thanks trim!

5 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Traci! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Helpful and professional

Was impressed with professional way agent handled the process that resulted in savings to me.

28 January 2026
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Reply from OneMain MyMoney

We're so glad to hear this! Thank you for leaving us this wonderful review!

Rated 5 out of 5 stars

Any time I can save money is Great

Any time I can save money. Is great. I will be looking forward to seeing my bill in march

4 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Tyrone! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

They did a great job of negotiating a…

They did a great job of negotiating a reduction in my costs to this service.

24 January 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Stephen! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

HUGE difference in my bill!

The did an AMAZING job negotiating my bill and got a MASSIVE discount!! Thank you!!

1 February 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Naomi! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Great service

I didn’t have to do anything but give access! Very easy and quick and saves me over $500 for the year on my phone bill!

25 January 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Dennis! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 1 out of 5 stars

They only got me a 1 time credit on

They only got me a 1 time credit on, $20.

30 January 2026
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Reply from OneMain MyMoney

Hi Harris, thank you for your feedback! We're sorry we couldn't find monthly savings on your bill. No worries, Bill Negotiation is an ongoing feature so we will surely try again once we find an opportunity to help you save money.

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