Absolutely saved my a**! The woman I spoke to was efficient, kind and went out of her way to help in what was an incredibly stressful situation! The pickup driver was professional and friendly. Cannot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The only grumble was the four hour wait for recovery when the estimated wait time was supposed to be within an hour and a half. The telephone team were helpful and kept me updated. The driver, Mike, w... See more
Great response time and super efficient, if i had, had the time i would have looked around more as they charged alot and the company that came out advised it wad only a £65 fee for the job not the £48... See more
My Motorhome is a tag axle 8.5 metre vehicle which as you can imagine poses a problem to recover.Assist U in the form of Ms Jenna Passmore was absolutely first class.The young lady in question never r... See more
Company details
Written by the company
Car or van broken down? Haven’t got breakdown cover? Don’t worry! We’re here to Assist-U with our 24/7 breakdown assistance services.
Contact info
Axis 3, Mallard Way, SA7 0AJ, Swansea, United Kingdom
- 0330 165 9544
- info@assist-u.co.uk
- assist-u.co.uk
Very quick to sort out and very prompt…
Very quick to sort out and very prompt even early than time specified excellent service thank you
21 August 2023
Unprompted review
Stranded in Portsmouth.
Normally I have breakdown cover, but found myself without cover. Called Assist U and they gave me a quote, an eta and delivered me back home safe and sound, earlier than expected. Blinding service.
18 August 2023
Unprompted review
Excellent service
Excellent service. Very professional and quick recovery
16 August 2023
Unprompted review
The service was excellent
The service was excellent, professional. The driver was very pleasant, patient and my vehicle was recovered within 50minutes.
Great experience
11 August 2023
Unprompted review
Very helpful and patient staff when…
Very helpful and patient staff when messed up the payment system not once but 4 times. It is actually very easy. Happy to recommend this company.
24 May 2023
Unprompted review
Excellent service
Excellent service. Recovered my vehicle within 2 hours. Cool, calm, confident, polite, effective and efficient. Very professional. Pleasure to deal with. Recommended by me.
12 May 2023
Unprompted review
Quick recovery and helpful.
They were very accommodating and helpful when speaking to them and assisted the best they could. They told us the recovery vehicle would be there as soon as possible which was surprisingly quick, they were there within 30 minutes.
15 May 2023
Unprompted review
The recovery of Tiffany
My Motorhome is a tag axle 8.5 metre vehicle which as you can imagine poses a problem to recover.Assist U in the form of Ms Jenna Passmore was absolutely first class.The young lady in question never relented in solving the problems posed by not only the size but also the location in Cornwall.I cannot praise her enough and the company should be very proud of the way she represented them.Well done Jenna!
14 April 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.