Assist Diabetics Reviews 7,569

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and professionalism, noting their ability to answer questions precisely and efficiently. The service is frequently highlighted as excellent, with many people appreciating the quick response times and the ease of the overall process, especially when requesting mailing kits. However, some customers also noted an issue with the size of the provided shipping boxes, finding them too small for larger diabetic supplies. Additionally, a few people mentioned experiencing problems with checks or payment processing.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their kindness, efficiency, and... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Response time

People report positive experiences with response time. Customers consistently praise the quick turnaround... See more

Product

Clients share positive opinions on product. Many customers appreciate the quick response to sending pre-paid... See more

Based on these reviews

Rated 5 out of 5 stars

have waited 1 1/2 hrs to 3 hours to have someone answer the phone recently at the company that sold me my wheelchair It was broken I was trapped I needed help! Unlike that company, Assist diabe... See more

Rated 5 out of 5 stars

I messaged Assist Diabetics asking how I could best send them a Dexcom G6 Receiver because it has a custom box and doesn't fit the small box. Erin got back to me quickly which surprised and impressed... See more

Rated 5 out of 5 stars

I have always had a problem with how people will get rid of things when they don't need them like supplies equipment etc.. that why I love that I found your company tou do good things and my girl Angi... See more

Rated 5 out of 5 stars

I spoke with Isabella asking for a shipping label. She said no problem she’d be happy to help. As soon as we said goodbye the label was in my email. NEVER have I had quicker service I very much apprec... See more


Company details

  1. Pharmacy

Information provided by various external sources

Get CASH for your Diabetic Test Strips. Free Shipping, Fast Payments. Toll Free: 888-310-3020


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peace of mind

I have only had one encounter with you.It was okay.T took a long time to get my check.I had to text you about it before. I got it. I hope this time will be different.I tried again even after the last time I hope the service is better because I want to continue dealing with you.thank you.

12 April 2026
Rated 5 out of 5 stars

Working with assist diabetic

Working with assist diabetic
Was very easy .
This company is very trustworthy. Payments are very fast . Customer service is there to answer every question. They are truly a good company.

31 March 2026
Rated 1 out of 5 stars

Because you guys didn't pay good

Because you guys didn't pay good, very little.You know, so the fifty packs, it should be ten dollars that I get other places.So you guys are not good.I will never recommend to anybody else.Because your service is very bad

24 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look