AssuranceAmerica Reviews 

1,454
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful insurance agents for providing detailed explanations, maintaining professional attitudes, and making the policy setup process completely stress-free. People also highlight the very affordable rates, noting that it is extremely easy to find budget-friendly coverage options that perfectly fit their financial needs. Some reviewers were not happy with communication issues, noting occasional confusion with policy activation details and unexpected online pricing discrepancies. A few people also mentioned facing difficulties when trying to reach support or getting prompt assistance from representatives when they needed help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, kindness, and... See more

Price

Consumers find price to be positive and consistently report great, affordable rates that fit within their... See more

Customer service

Users describe positive interactions with customer_service, consistently praising agents for being... See more

Service

Reviewers consistently share positive feedback about the service, highlighting stress-free processes and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the application process is fast, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more

Company replied

Rated 5 out of 5 stars

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more

Company replied

Rated 5 out of 5 stars

Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.

Company replied

Rated 5 out of 5 stars

Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.

Company replied


Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Insurance agency
  4. Insurance broker
  5. Liability Insurance Company
  6. Tenant's Insurance Agency

About AssuranceAmerica

Written by the company

AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.

We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.

When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,454)

1,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The price in general

The price in general. Insurance agent was very helpful

4 August 2026
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Reply from AssuranceAmerica

Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.

Rated 5 out of 5 stars

Exceeded my expectations!

From the moment I called for a quote, I had a great experience. The gentleman who answered the phone was kind, professional, and genuinely concerned about helping me with my auto insurance needs. He gathered my information and transferred me to Heather, who was extremely knowledgeable, experienced, and friendly.

Heather took the time to understand my needs and worked hard to find me the right coverage. Not only did she find me a policy that was lower than what I had been paying with my previous insurance company, but it was also less than the budget I told her I could afford. She truly exceeded my expectations!

I highly recommend this company to anyone looking for excellent customer service and affordable auto insurance.

3 August 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

You Guys have something for any…

You Guys have something for any situation And Agent that helped me was very kind the sales person did his best to find the best deal for me

6 August 2026
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Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

No pushy upsales !!!

No pushy upsales !!!! And very knowledgeable

6 August 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

Great service

Great service

4 August 2026
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Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

very professional

very courteous and professional

4 August 2026
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Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Thank you for making the process of…

Thank you for making the process of getting car insurance so smooth and stress-free. I truly appreciate the kindness, professionalism, and patience your team showed me. It means a lot to have good coverage and to know I was treated with respect. I appreciate everything you did, and I’m grateful for your excellent service.

6 August 2026
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Reply from AssuranceAmerica

We're thrilled that you had such a smooth experience with our platform! Your feedback helps us know we're headed in the right direction. Safe driving!

Rated 4 out of 5 stars

The woman i spoke with

The woman i spoke with. It's not what she said. She said it with compassion and kindness. And understanding.

3 August 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

It is awesome and thank you

It’s just an awesome company and it is just so great and they have a nice price range for me

5 August 2026
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Reply from AssuranceAmerica

Thank you for the feedback! Making insurance accessible and affordable for everyone is our top priority. We're glad we could help!

Rated 5 out of 5 stars

Fast and excellent service by the rep…

Fast and excellent service by the rep that assisted me in getting car insurance quickly.

5 August 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Excellent service

Excellent service! Great prices!

6 August 2026
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Reply from AssuranceAmerica

Your feedback is so encouraging! We believe everyone deserves access to quality insurance at a fair price. Thank you for being a valued customer!

Rated 5 out of 5 stars

Good quote and quick service

Good quote and quick service

5 August 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Booker did a great job in taking care…

Booker did a great job in taking care of me. He set me up with good insurance as low as he could and I appreciate that. He’s a great asset to the company.

5 August 2026
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Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

They offered great rates.was very…

They offered great rates.was very helpful in getting every savings that was available
Great customer service a

3 August 2026
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Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!

Rated 5 out of 5 stars

The price

They was very kund and the price was great for me.

3 August 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for the feedback! Making insurance accessible and affordable for everyone is our top priority. We're glad we could help!

Rated 5 out of 5 stars

Was able to lower my renewal rate by…

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the previous rep did not properly help me set it up on my previous policy. He also mentioned the option to add road side assistance ($67), which i will be following up with him soon to add.

3 August 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to share this. It's great to know our payment options are making a difference. Thanks for trusting us with your insurance needs!

Rated 5 out of 5 stars
AssuranceAmerica logo

Reply from AssuranceAmerica

So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!

Rated 5 out of 5 stars

Super easy experience best rate I got…

Super easy experience best rate I got in a long time cut my monthly rate in half definitely recommend

3 August 2026
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Reply from AssuranceAmerica

Your feedback is so encouraging! We believe everyone deserves access to quality insurance at a fair price. Thank you for being a valued customer!

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