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Assured Energy Reviews 

1,023
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally professional, friendly, and deeply knowledgeable about the energy industry, ensuring clients feel well supported from start to finish. Some reviewers were happy with the clear communication and prompt assistance provided during both complex situations and routine contract renewals. Consumers also highlighted how straightforward and efficient the entire process is, allowing people to secure competitive rates and save money effortlessly without facing any sales pressure. People truly appreciate having reliable advisors who handle all arrangements smoothly and look out for the best possible financial outcomes.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they are extremely helpful, patient, and... See more

Service

Users describe positive interactions with service, highlighting reliable, prompt attention and the very best... See more

Customer service

People report positive experiences with customer service, consistently praising the quick response times and... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive rates... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting how advisors consistently secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Assured Energy when trying to find a cheaper electricity tariff for our Local Parish Council. Damien got in touch who provided us with a range of quotes/options, we ultimately opted for Britis... See more

Rated 5 out of 5 stars

Starting a new business can be daunting but at least I don't need to worry that I haven't got a good deal on my energy. Damien was fantastic and has saved me so much, as we were automatically put ont... See more

Rated 5 out of 5 stars

ROWLEYS NEWS (Huddersfield) Absolute pleasure to deal with Mark@assured energy. Was given the details of this company by the FED (NFRN) saved me approximately 33% on my electricity bill at my b... See more

Rated 5 out of 5 stars

It's a hard business managing energy and the industry has a poor rep with people constantly pestering when times are easy, Brian is the person who when times are hard is not afraid to guide people wit... See more


Company details

  1. Electric utility company
  2. also in
  3. Consultant
  4. Energy supplier
  5. Gas company
  6. Price comparison site
  7. Utilities contractor

About Assured Energy

Written by the company

Delivering low-cost energy to SME clients, institutional consumers, trade associations and member organisations. A sister company of The Consultus International Group Limited - www.consultus.com - The Most Trusted Consultancy 2019 – Large Customers’ at the TELCA awards. Enquire Today

Expert business energy advice

Written by the company

Transparency from beginning to end
We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker. We don't have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.
Access to over 25 suppliers
Based on your needs and requirements, we would approach the relevant supplier and share with you their best offers.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,023)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark was brilliant from start to finish…

Mark was brilliant from start to finish – made the whole process really easy. Took the time to explain things clearly and even helped sort out a few issues we’d had with our old supplier. Highly recommend if you want someone who actually cares and gets things done!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round.

Chris was a great help when finding us better rates for our electricity bills, he was very quick and professional and I would recommend Assured Energy to anyone looking for a better deal on their energy bills! Fantastic service.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

The team at Assured Energy have been an…


The team at Assured Energy have been an absolute dream to work with. Not only did they find me a fantastic rate on my gas supply, but they also worked tirelessly to help resolve a six-month-long query. They took all the stress and hassle out of the situation, and I honestly can’t thank Mark, Jo, and Vicky enough. I’d highly recommend them.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Support Over 6…

Outstanding Service and Support Over 6 Years – A 5-Star Experience

I have been a customer of Assured Energy for the last six years, and throughout this time, my experience has been nothing short of excellent. From the very beginning, I found the company to be professional, reliable, and committed to delivering a high standard of customer care. Over the years, they’ve consistently provided competitive pricing, transparency, and trustworthy advice — everything you would hope for in an energy partner.

A key part of my positive experience has been thanks to my dedicated account manager, Ketul Mehta. Since I started working with Ketul, I’ve felt completely supported and confident in the service I’m receiving. Ketul has proven to be an outstanding professional who genuinely understands the needs of his clients. He is always punctual when providing quotes, incredibly knowledgeable about the complexities of the energy industry, and most importantly, he communicates clearly and consistently.

What sets Ketul apart is his proactive approach — he doesn’t just respond when contacted; he actively follows up, checks in, and ensures that everything is running smoothly. Whether it’s negotiating contracts, answering detailed queries, or offering guidance, Ketul is always on top of things. His ability to manage the entire process — from initial inquiry to after-sales support — has made my life significantly easier.

It’s rare these days to come across someone who truly takes their role seriously and delivers such a comprehensive level of service. Ketul is not only highly competent, but also personable, respectful, and easy to work with. He genuinely cares about the customer’s experience and it shows in everything he does.

If you’re considering working with Assured Energy, I can say with complete confidence that you’re in safe hands — and if you have the opportunity to work with Ketul Mehta, you’re especially fortunate. His dedication and professionalism have had a lasting positive impact on my business, and I would wholeheartedly recommend him to anyone.

A truly 5-star experience from start to finish.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I have just renewed our electricity…

I have just renewed our electricity contracts for our sites via Brian at Assured Energy.
I found Brian to be very knowledgeable and helpful. With his guidance, I’m confident that I’ve secured the best pricing available on my renewal contracts.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Cant thank them enough !

What a difference it makes for a micro-business like ours, to have a super seasoned professional like Damien looking after all our energy related affairs.
Not only did he manage to get a move from our very rubbish incumbent energy supplier, to a more flexible provider, he did it with using his in-depth industry knowledge. To top it all, he is now sorting the unfinished business with our previous supplier. Cant recommend Damien and Assured Energy enough !!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

We have used Assured for our electricity contracts for a number of years now, and the service we get has always been brilliant. Chris has always been great with sorting out our new deals and handling any queries we have with our suppliers.

25 June 2025
Rated 5 out of 5 stars

Top Company with Genuine Advice

I have dealt with Damien Garcia for a number of years now, and in an extremely volatile market, he has been head and shoulders above any other broker or direct dealings with energy suppliers. Making sense and highlighting a total picture to the energy costs involved with pricing. Would definitely recommend his expertise and glad that the energy market has become less of a minefield for us.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service — Chris was extremely helpful throughout the process. Everything was handled efficiently and clearly communicated.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Damien

We have once again had the pleasure of working with Damien Garcia @ Assured Energy to renew our commercial energy contracts.
He is professional, straightforward and easy to deal with, again providing us the best pricing in the market.
Damien is knowledgeable about the energy market and I have no hesitation in recommending him.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Assured got me a great deal

Mark kept me informed through out the process and got me a really good deal for my renewal.
With an unpredictable market and so many options Mark put a lot of time and effort into this, time I couldn’t afford.
I was really happy with the service and will be working with assured in the future,
Thank you.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and easy transferal

Damian Garcia from Assured Energy took the hassle out of sourcing a new gas supplier for our charity. He was very efficient with all the necessary documentation and made the whole process easy. I won't hesitate to use Damian again when our electricity contract is up for renewal next year.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Damien at assured energy…

I contacted Damien at assured energy after many recommendations from other independent veterinary practice owners. Very easy process and too all the hassle out of getting me the best deal in advance of when my current contracts end so that I can lock in the best price. Just having someone remember and diarise this for me with prompt replies means my to do list is that little bit smaller - thank you!

11 June 2025
Unprompted review

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