A Star Equivalency Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive staff, providing excellent service and clear guidance, often through personalized sessions. The user experience is consistently positive, with many finding the website easy to navigate and the course content well-structured, manageable, and featuring detailed revision materials and practice questions. Conversely, some customers felt course materials did not always align with actual exam content, leading to unexpected results. Others experienced delayed customer support responses or unhelpful invigilator interactions. A few were also dissatisfied with insufficient feedback after exams or delays in receiving certificates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use for... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Product

Clients share positive opinions on product, with many finding the course materials, such as biology and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website and instructions are clear and easy to follow. Whenever I encountered an issue, I was able to reach out immediately to a real person via the website’s chat box, and they provided helpful g... See more

Company replied

Rated 4 out of 5 stars

Your customer service team are great. Every time I have called they have been so helpful. I have sat two exams with you and both times I have had good experiences. The only point I would like to make,... See more

Company replied

Rated 4 out of 5 stars

I chose A-Star because of the ease they provide for the exam. You can choose your own desirable date and appear for the exam from the comfort of your home. The exam structure was well defined, started... See more

Company replied

Rated 4 out of 5 stars

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online. My only concern is when doing mocks and practise questions for each topic le... See more

Company replied


Company details

  1. #78 of 97 best companies in Career and Education Provider
  2. #23 of 29 best companies in Distance Learning Centre

Written by the company

A Star Equivalency are the UK Leaders in the Support and Delivery of all GCSE Equivalency Test Services Since 2002, supporting thousands of learners each month get the qualifications they need to get into university, onto apprenticeship courses, and pursuit their dream career. Our GCSE equivalency qualifications in maths, English, science and biology are accepted across the UK and our market leading courses are designed to improve pass rates.


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4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

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4.4

All reviews

(545)

372 reviews in the last 12 months

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Rated 1 out of 5 stars

Technical issue without satisfying explanation

The programme is good but I was totally let down and disappointed during the exam due to a technical issue.
I lost 20 minutes without any explanation from the invigilator. I then emailed the exam office, but all they said was that 'we are sorry for the problem, but we cannot do anything.'

5 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Nhàn, and congratulations on passing your exam. We understand how frustrating the technical issue must have felt during your sitting.

We reviewed your case and your request for special consideration; however, it was confirmed that this was not applicable for your situation. We appreciate your patience and are glad that, despite the disruption, you were able to pass the exam.

Rated 4 out of 5 stars

I have a good experience

I have a good experience doing English GCSEs with them. All is explained clearly, and subscribing to their course helped me a lot to pass the exam. I highly recommend it!

22 May 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Manfe. We’re really pleased to hear that the English course helped you pass your GCSE and that the explanations were clear throughout.

We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

I’m a 37-year-old woman trying to…

I’m a 37-year-old woman trying to enroll in a teaching qualification- I have a degree and experiencing teaching, but unfortunately, the teaching provider did not accept what was equivalent to reduce GCSE grade C maths. Is This was a functional skills qualification and didn’t cover enough topics. I booked an equivalent test with a star equivalency and I’m pleased that I have passed. I worked so hard to achieve this three months of continuous revision and a weekly tutor. The test was so easy and so user-friendly. It was so convenient as I was able to undertake the assessment at home. I paid fast track to receive my grade sooner and I’m so proud of myself. It was genuinely that one of the best moments of my life. I’d recommend A star equivalency.

20 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for sharing your experience Christina, and congratulations on passing your equivalency test! We’re really pleased to hear that the course, weekly tutor support, and fast-track option helped make your preparation effective and the exam process convenient.

It’s wonderful to hear how proud you feel about this achievement, and we really appreciate your recommendation. Wishing you all the best as you continue your teaching journey.

Rated 5 out of 5 stars

Very professional, definitely recommend!

I reached out to Tom after I was experiencing difficulty with my provider. Tom has had an exceptional approach towards my circumstances and I enrolled on to the Math Foundation course. Tom has been very professional and helpful. I could not thank Tom enough!

15 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your lovely feedback. We’re really pleased to hear that Tom was able to support you professionally and help you get set up on the Maths Foundation course during a difficult time.

We’ll be sure to pass on your kind words to him.

Rated 4 out of 5 stars

Great way to gain a qualification- I…

Great way to gain a qualification- I needed science for teaching application and found the process smooth. There was a lot of information and it’s all easy to find on the portal page. I got what I needed and would recommend using

10 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review. We’re really pleased to hear that you found the process smooth and that the portal made it easy to access the information you needed.

It’s great to know you were able to gain your science qualification for your teaching application. We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

Great support team

Josh has been very very helpful in helping me book the exam! Thank you so much!

17 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review Mariia. We’re really pleased to hear that Josh was so helpful in supporting you with your exam booking.

We’ll be sure to pass on your thanks to him.

Rated 5 out of 5 stars

Highly recommended

Laura was very helpful and provided an excellent outline of what to expect for the test. She went over a topic which was new to me and really helped me to understand it in a short time. In addition to this, the study material is presented in a way that is easy to understand. This has given me the confidence to sit the test whilst being fully prepared. Highly recommended!

17 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Lee. We’re really pleased to hear that Laura was able to clearly outline what to expect and help you quickly understand a new topic. It’s great to know that the study materials also helped build your confidence and preparation for the test.

We really appreciate your recommendation and wish you all the best for your exam.

Rated 5 out of 5 stars

Recently enrolled

Recently enrolled, practiced and scored the required score. Overall good but for the paper based examinee they need to update their apps or portal so that we can upload our practiced paper and received feedbacks. As its consumed more time to type and upload the whole answers. Rest is best; clear and easy guidelines

16 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review Rajendra. We’re really pleased to hear that you found the course clear and easy to follow, and that you were able to achieve your required score.

We also appreciate your comments regarding paper-based learners and the time involved in uploading work for feedback. This is helpful insight and will be taken on board as we continue to review and improve the learner experience.

Rated 4 out of 5 stars

My experience was good

My experience was good and the exam went smoothly although I was worried there would be technical issues as it was online.
My only concern is when doing mocks and practise questions for each topic learnt, the questions are the same and don’t change. This makes you familiar with only these questions, rather than all parts of the topic you learnt.

19 May 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Emma. We’re really pleased to hear that your exam went smoothly and that the overall experience was positive, especially given your initial concerns about the online format.

We also appreciate your comments regarding the mock and practice questions. Feedback like this is valuable and will be taken on board as we continue to review and improve the variety of practice materials available.

Rated 5 out of 5 stars

Really friendly

Really friendly, helpful service. quite short but productive session. would recommend!

15 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Broghan. We’re really pleased to hear that you found the session friendly, helpful, and productive.

We really appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

Learned step-by-step

I had access to the course, and it was very clear and easy to follow. As it was my first time studying GCSE English, the step-by-step guidance helped me learn quickly and build my confidence throughout the course.

5 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback. We’re really pleased to hear that the course was clear, easy to follow, and helped build your confidence as you studied the GCSE English Equivalency for the first time.

Wishing you all the best moving forward.

Rated 5 out of 5 stars

Very supportive session

Very supportive session. I started very nervous but finished as a confident learner.
Thanks, Laura, for being so patient and helpful

12 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback. We’re really pleased to hear that the session helped you move from feeling nervous to confident. We’ll be sure to pass on your kind words to Laura for her patience and support.

Rated 5 out of 5 stars

A star is the best

The admin team were very helpful, and my registration process went very smoothly. At the exam, my invigilator was really helpful and there to answer my questions.

2 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback. We’re really pleased to hear that the registration process was smooth and that both the admin team and your invigilator were helpful throughout.

Wishing you all the best moving forward.

Rated 3 out of 5 stars

A Star Equivalency could provide…

A Star Equivalency could provide greater support for learners with SEN/ALN, particularly those who are neurodivergent, including individuals with ASD and ADHD.

18 May 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback Rob. We appreciate your comments regarding support for learners with SEN/ALN, including neurodivergent individuals. Feedback like yours is valuable as we continue to review and improve how we provide accessible and inclusive support for all learners.

Rated 3 out of 5 stars

Very slow but does its job

I took both maths and English GCSE’s exams. I can’t speak for the courses because I didn’t take them and didn’t need them. Really if you’re good at studying on your own you can practice with YouTube videos and GCSEs past papers, no need to spend so much money.
Taking the test in itself was simple enough and comfortable.
However, I feel like they really try to get every penny possible out of you to the point where it’s laughable and irritating.
The tests come after exactly 10 open days (2 weeks). After sending you the results they don’t give you the certificate until you’ve made a request for it. I think they should send the certificate with the results, it really felt like they were trying to waste time. They send too many emails trying to pay almost £60 just to get the results quicker .

8 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for sharing your feedback Marie. We’re pleased to hear that you found the exam process straightforward and comfortable.

We appreciate your comments regarding the certificate request and the options for fast-track results. The system is designed to give learners choice and flexibility, but we understand how this may have felt frustrating, and your feedback is useful as we continue reviewing the process.

Rated 3 out of 5 stars

Booking system easy.

Booking system easy.

I signed for the premium pack in 2024 but unfortunately was not able to do the course then. I had a year to complete it! I was send all paper resources but the course then turned digital and I was offered the digital premium platform whichnwas nice. I was told I could book the exams at anything which was great and also that I had one free resit with my exams. I failed my Maths due to being poorly I didn't want to change my exam's date because if it didn't go well I could do it 1 more time for free, when I contacted A star they told me I had to pay for the re-sit which made me quite frustrated. I paid for the premium course and changed the exam dates twice so the company nade lots of money there but I was not given the free resit as i was uold. That was disappointing. Currently waiting to attend science and I'm not confident as it is quite alot to study regardless I I want to attempt it. My issue is if I do it and fail I then need to pay nearly 200 pounds. I do not have that lying around.
Course material is good and I would advise getting the digital course when booking Maths and science I didn't use the English digital and now expired so I do not know how good it was.

3 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review Tania, it’s great to hear that you found the course materials useful, and your advice about opting for the digital version will be helpful to future learners. We hope your upcoming Science attempt goes as smoothly as possible and that the preparation supports your confidence.

Unfortunately, at the time of your booking we did not offer any free resits as part of packages. Therefore, if you do require to resit a qualification a new purchase would need to be made.

If you have a written confirmation that a free resit has previously been offered then please email this across to us and we can look into this further for you.

Rated 5 out of 5 stars

I used A Star Learning Portal for my GCSE Maths revision.

I used A Star Learning Portal for my GCSE Maths preparation along with past papers and revision materials. I also used MME Revise (mmerevise.co.uk) for additional Maths revision practice, and both platforms were very helpful for my studies.

I practiced regularly for around 4 months, and consistent revision made a big difference in my understanding and confidence. I found that doing past paper questions and reviewing mistakes is extremely important for Maths improvement.

The revision materials were clear and easy to follow, and I also used YouTube videos to solve different types of Maths questions step by step. This helped me understand topics more deeply and improve my problem-solving skills.

Overall, both A Star Learning Portal and MME Revise were very useful for Maths revision. Regular practice and revision are the key to success in Maths, and I would recommend these resources to other students preparing for their exams.

3 June 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your detailed feedback Varsha. We’re really pleased to hear that the A Star Learning Portal supported your GCSE Maths Equivalency preparation and helped build your understanding and confidence.

It’s great to know that consistent practice, past papers, and review of mistakes made a big difference in your revision. We appreciate your recommendation and wish you all the best with your exams.

Rated 5 out of 5 stars

Highly recommend.

I did my maths, English and biology exam with A star and it was very easy to book, information on the exam and what was expected were very clear and easy to follow. The course was reccomended but not pushed on you (i took the exam only route) I failed my maths and they gave me information on the areas I needed to work on, booking a retake was super easy too. The fire alarm was tested (unexpectedly) during my exam but I as able to continue through the noise thankfully, without being told to leave. I would reccomended A star to anyone that needs to retake their exams but doesn't have time to go back to college

29 May 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your review Jade. We’re really pleased to hear that the booking process and exam information were clear and easy to follow, and that the course was offered without pressure.

It’s great to know that the guidance after your maths attempt helped you focus for a retake, and that you were able to continue your exam smoothly despite the unexpected fire alarm.

We really appreciate your recommendation and wish you all the best with your continued studies.

Rated 4 out of 5 stars

GCSE English Equivalency Exam

The overall experience was quite good. The study material of GCSE English course was very helpful to succeed in the exam. Their customer service team is amazing too.
The only issue happened, when I was trying to cancel monthly premium subscription. But the team solved it quickly.

21 May 2026
Unprompted review
A Star Equivalency logo

Reply from A Star Equivalency

Thank you for your feedback, Nutan. We’re pleased to hear that you had a positive overall experience and that the GCSE English course materials helped you prepare for your exam. It’s also great to know that our customer service team was able to support you throughout.

We appreciate your comments regarding the subscription cancellation and are glad the team was able to resolve the issue quickly for you.

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