UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more
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At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
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the payment ring arrived promptly. set up was simple, connected the ring to the app and connected my curve payment card to the app.
purchases when using the ring with payment terminals work well. follow the advice from astari on where to place your hand on the terminal, it ensures a good nfc connection.
I can confirm the payment ring works well even when you don't have your phone with you.
thank you astari.

Reply from Astari Wearables
Great quality ring, ceramic so it doesn't scratch like steel and titanium rings I have had in the past. The payment functionality is awesome and lots of people comment on it, but it is incredibly convenient and never requires you to tap twice or anything.
There was an issue with the shipping, but the customer service responded swiftly and helpfully and ensured I got it in good time. A friend asked me where they can get a payment ring and although I had researched other brands, I immediately recommended astari wearables. 11/10.

Reply from Astari Wearables
I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont have to 'fiddle about' to get my card out of my purse. As an 'older person' with arthritis I find this invaluable and would thoroughly recommend it.

Reply from Astari Wearables
You can make the best product in the world, but it’s only as good as the customer services, ASTARI Wearables certainly go the extra mile and beyond. A superb company.

Reply from Astari Wearables
Efficient service considering it was over the Christmas period

Reply from Astari Wearables
Immediate payment without having to carry the smartphone with you. The amount paid appears immediately after making the payment.

Reply from Astari Wearables

Reply from Astari Wearables
I ordered wrong size ring and it was so easy to return and get another one, really quick to respond to any questions and actually helped and answered me each time I needed help. Not used the ring yet a I need to set it up but am using the keyring which is fab very easy to set up and use

Reply from Astari Wearables
I ordered a ring from Astari at the end of November. Some days later the tracker showed that the package had not yet been collected. Astari told me that the ring was now in the UK and that the tracker was wrong. Another few days and they advised that there were ongoing issues with the courier and that they had lost the parcel. (they sent me a link to a newspaper article explaining the issue. At least I think it was that but as I don't speak Dutch it could have been something totally different) They ordered a replacement.
Some days later both rings arrived. I tried with both but could not set either up using my phone. It seems that some phones (mine is a Galaxy A05s) do not work with these items. I tried with my current phone, an older phone of the same model Finally I managed it with a much older Galaxy A10.
It was only at this point that I read through the Curve terms and conditions. I had wanted the ring in order to avoid having to get my wallet out in crowded spaces like stations, bars, shops etc. One of the main uses would be on holiday. However, unless you take out a paid monthly Curve subscription, payments outside the country in which the card is registered, are limited to £250 in any one month. Obviously this is not sufficient to pay for meals, drinks, entrance charges etc on a holiday of more than a couple of days.
I do feel that this is an underhand way to get customers to sign up for a paid Curve account. This limit really needs to be made more clear on the advertising.
Astari agreed a refund, and asked that I send the rings using a tracked service, the cost of which they would cover.
I received an email saying that they had received the ring and refunded the full amount including postage. This was not true. I emailed to say that the postage had not been refunded and I was told that their system would only allow a refund of the price of the goods, not the postage (contradicting what I had previously been told). They asked for my bank details - which I am reluctant to email. It looks like I will have to bear the cost of that postage myself.
I have to say that responses to my emails were always fast and polite, but very lacking in accuracy.
It is a shame. This would have been a very useful tool but they need to make sure that the item can be used fully without having to pay for the privilege. Also, staff really need much better understanding of their own systems.

Reply from Astari Wearables
I ordered the white ceramic one + ring sizer. I had no issues whatsoever. It took about two weeks for them to arrive in Bulgaria. Setting up was easy. The product is great I love it.

Reply from Astari Wearables
Great ordering process with updates all the way.
And my son loves using the ring; always has the wow factor and so convenient - always there when you need it.

Reply from Astari Wearables
The customer service experience was amazing. However, the process of setting up took me longer than expected. I have Dyslexia and found it much harder to get and understand the curve pay. I've owned a ring pay before from a different company unfortunately they didn't last long. But the convenience was amazing and when I heard about Astari I didn't hesitate. I love the different colours and other styles to. So I'll definitely be buying more to add to my collection. Works amazing hassle-free

Reply from Astari Wearables
Amazing piece of kit. Everyone is gobsmacked at it
Merry Christmas

Reply from Astari Wearables
I bought the ring and I have to say I'm so pleased with it. It's so handy for making a payment,no messing with bank cards or having to take out my phone and unlocking it to make a payment. I'd highly recommend this product.

Reply from Astari Wearables
all there product work excellent
I bought recently grate product

Reply from Astari Wearables
Love my ring, even bought one for the wife. It's really easy to set-up and the simplicity of not having to get your wallet and then your card out all the time to pay is fantastic. Highly recommended !
Very impressed with ring, only place it doesn’t work is parking meters where I still have to get my phone out but it still amazes people paying with a ring, very cool

Reply from Astari Wearables
I’m loving it so far I have the black ceramic as I don’t want to spend too much and not get on with it but it’s great … the cashiers always ask “ where did you get that from” the set up could be a bit easier but got there in the end

Reply from Astari Wearables
Fantastic way of paying! The Astari payment ring is amazing. The face on the people with the card machines when i make payments is hilarious!
One lady said “i had a customer pay with his watch yesterday” i replied “that’s so old school, watch this!” I paid with my Astari Ring and she was speechless! 🤣
Hoping the new gold version 2 is slightly wider to match my wedding ring, waiting to purchase v2.
Love this ring!
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