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Asuper2000 Reviews 1

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TrustScore 3 out of 5

3.2

Cafe
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Company details

  1. Cafe
  2. Snack Bar

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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No history of asking for reviews

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Rated 1 out of 5 stars

Horrível serviço

Pedido de reembolso de 3,50€ pendente há mais de dois meses após uma falha da máquina.

Fui atendido pela assistente Marina Cardoso, que por duas vezes garantiu que o caso estava a ser analisado e resolvido, prometendo uma resposta “até ao dia seguinte”. Essa resposta nunca aconteceu.

Após vários contactos, o processo entrou num ciclo de respostas automáticas sem qualquer resolução concreta.

O apoio ao cliente é muito fraco e o serviço das máquinas igualmente mau, tendo em conta que nem um erro simples é resolvido em tempo razoável.

Experiência frustrante e pouco profissional.

22 December 2025
Unprompted review

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