ASW Pest Control Specialists Ltd Reviews 186

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, politeness, and helpfulness. Many appreciate the quick response times and efficient handling of issues, often noting that technicians arrived promptly and resolved problems effectively. Reviewers frequently mention the staff's extensive knowledge and ability to explain procedures clearly, making customers feel confident and well-informed. The overall sentiment emphasizes a reliable and professional approach, with many expressing their intent to use the company again for future needs.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, promptness, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Customer communications

Clients share positive opinions on contact, highlighting the company's promptness and responsiveness. Many... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig dealt with the situation quickly and professionally. He was also most polite and pleasant and explained everything that he was going to do to rectify the problem with mice coming into my home... See more

Rated 5 out of 5 stars

Weve had reoccurring mole problems at our house. Each time ASW have been out to deal with the problem, swiftly with no mess or fuss. Coming back on 4 occasions to make sure the problem was reso... See more

Company replied

Rated 5 out of 5 stars

Very responsive -arrived on site at my convenience in 2 hours -would have been sooner had I been there Effective -Erradicated the hornets' nest at first attempt Guarantee -Will return to site if p... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Rob attended our house the day after my phone call and gave us very good advice regarding our flea and moth problem. I would definitely call them again if we had another pest proble... See more


Company details

  1. Pest control service

Written by the company

Here at ASW Pest Control Specialists Ltd, we run a small but effective team. With over 60 years combined experience and 8 technicians working in the field, we are well equipped to resolve your pest issues. We carry out a discreet, professional and effective service for all our customers, new and old and aim to attend all call outs within 24 hours of your call (Monday-Friday). Working as a team helps us ensure you get the best service possible, drawing on a wealth of knowledge and experience from all our qualified staff. As a company, we are members of the NPTA (National Pest Technicians Association), Safe Contractor Approved, Check-A-Trade registered and support the Think Wildlife Campaign for Responsible Rodenticide Use. Each of our technicians are fully DBS checked (formerly CRB), RSPH level 2 certified and are members of the Basis Prompt scheme ensuring their Continuous Professional Development every year through courses and workshops to ensure they are up to date with the latest regulations, equipment and methods of control.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Rob was fantastic

Rob was brilliant, great communication and very very clean and tidy. Shoe covers worn at all times in the house too!

Great knowledge on all things rodent and knew exactly where they were coming in and what to do.

I wouldn't hesitate to recommend him and the team.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, pricing and response time!

The response time was very fast, and efficient. Bob, the technician was friendly, knowledgeable and extremely thorough. He certainly went the extra mile and made me feel confident at all times. The pricing for the job was very reasonable. Would highly recommend this Company and in particular, Bob, who provided excellent service. Thank you.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Rat problem in toilet waste pipe. Rodent blocker to be fitted

Had a problem with rat(s) in our toilet waste pipe which had been gnawed through over a few weeks and so required a rodent blocker to be fitted to the outflow pipe ( pipe had already been replaced twice) I contacted ASW Pest Control this morning and a technician promptly came to my property the same day (lunch time). He opened the drain cover in the front garden, located the outflow pipe and tried to attach a blocker to the pipe. Unfortunately he could not attach it because there was a bend in the pipe where it entered the main drain so he advised me to contact the water company to enquire if they could realign the pipe so that a blocker could be fitted or get a plumber to fit a rigid pipe instead of a flexible pipe behind the toilet.
Just before the Technician left my property a plumber turned up (from my home cover). The pest control technician spoke to him about fitting the blocker internally to the toilet waste pipe behind the loo which he did (under the guidance of the technician). It was successfully fitted and a new flexi pipe was attached.
I was very pleased with the service I had from yourselves and the plumber. I had already spent nearly £400 on another pest control company but they had let me down after the second visit failing to turn up twice for the 3rd visit.
The ASW Technician was reliable, prompt efficient and very informative and if I ever needed pest control again I would choose your company. Thank you

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Returned from holiday to find over 100 dead or sleepy wasps in the house. Contacted ASW Pest Control on the Sunday and immediate response and problem sorted first thing Monday morning. Great service. Thanks Jamie.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Attending quickly and gave good advice.
Baited and trapped the house and made return visits to replenish bait and removes any bodies !
Good communication and polite friendly service . No hesitation in recommending this company

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Craig was absolutely amazing

Craig was absolutely amazing. Very knowledgeable and understanding to my worries. Everything was explained in detail. Communication with Craig and ASW was brilliant. Returned calls and visits carried out quickly. Particularly appreciated the discreetness of the vans, especially as I live in a close, only initials on the side of the van are visible. Very professional company. Thank you.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

ASW Fantastic company

We can't thank Simon enough for his help with our rodent problem in the loft (after already having Pest UK come out, which cost us a fortune and didn't fix the problem we were at breaking point) but then Simon from ASW pest control arrived, checked our drains, see straight away where they were getting in, moved the rat flap to the correct entry point and an hour later ......silence, I was so relieved I actually cried, so once again Simon thank you so much, you certainly know your stuff, I hope to god i never have a pest problem again but if i do I will be ringing ASW like a shot.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent - Quickly sorted our squirrel problem!

In early October we had squirrels boldly entering our kitchen whilst we were in it, and then discovered one running amok in our attic. I looked online for who best to call for help and chose ASW because of the number of wonderful testimonials they have. I am now adding to these as a very happy customer! Their service is outstanding.
My initial phone message was responded to in minutes with reassurance and a swift plan. Adam arrived at 8.30 the next morning. He was thoroughly professional, knowledgeable, considerate, courteous and friendly. He carefully investigated the problem, found the entry points, and laid some traps in our attic with cameras so he could see any activity on his phone. Within hours he contacted us with news of a result and arranged to come back that same afternoon. Adam kept us well informed and returned 3 more times over about 2 weeks. He added a trap outside our kitchen door and monitored the situation, keeping us informed. In fact no more squirrels were caught, and they have all disappeared from our garden- and house! We have had no more trouble with squirrels since then. During his visits an issue with mice became apparent and Adam put trays of poison in various locations. No more scrabbling noises, nibbled vegetables or other evidence of mice since then. We are really pleased, and relieved, by the excellent service we had from Adam from ASW and will definitely call them again for any pest control needs in future. We can thoroughly recommend this excellent and professional business and thank them very much for all their help.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Called ASW and Rob arrived at my property to deal with the problem within a couple of hours. Highly recommend,

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

I had previously used another company to deal with a problem I had with rats. The rats returned so I decided to contact ASW. Simon came out very quickly and did a thorough inspection which the other company hadn’t done. He put some poison in the loft and in another place and said he would come back in a couple of weeks to check the situation. He would also be back a third time. I was very grateful for this as I didn’t feel abandoned like I did with the other company. I would 100% recommend ASW to anyone. They are so knowledgeable and professional.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

👍 Good Customer Experience

We had a rodent issue at my parents. I called ASW and had a call back within the hour from Bob, who visited the same day and talked me through the process. I have two further visits within the next few week’s, to check on progress of the situation. Really easy and quick service. Highly recommend.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. We received a same-day visit upon making a phone call to ASW which was incredibly prompt. The attendant was professional and laid out a clear plan for resolution. It was a very reassuring and efficient process.

5 November 2025
Unprompted review

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