Atak Domain Reviews 56

My domain purchase process was very fast and smooth. The interface is very easy to use and the support team was very helpful. Prices are also very reasonable. I definitely recommend it.

Great, Fast and informative company especially if you are amateour they take care of it really well

Outstanding experience.
Fast, reliable, and easy to use. Everything works smoothly and support is helpful. Very happy with my choice.

Several expensive domains were stolen by the company itself for trumped-up reasons. Support is unresponsive, refusing to disclose the reason for the blocking, instead offering boilerplate responses.

The support is slow, they speak Turkish, and they don't solve the problem.

One of the worst domain registrars!

Worst domain registrar I've ever dealt with! I've bought a domain but it's still available for buy on other registers.
DO NOT DEAL WITH THAT SCAMMERS!

Weird customer service, cant' even speak English. Don't feel right.

This company should not be allowed to operate. I spent $150 to buy a domain name from them and have been calling them for approval but they never responded. Sent several emails but no response it was a big mistake l did not read the trustpilot reviews before buying from them and not sure if l can get my money back. Please stay away!

The general hosting fee is very successful, I have never experienced any problems and disruptions. When I opened a ticket for help, they immediately returned. Love Hosting and Domain service in general

Very good quality of domain hosting. I appreciated.

According to ICANN's policy, a domain will remain in a grace period for 30 days after it expires. During this grace period, you can transfer your domain. However, this terrible registry will stop sharing the EPP code with you even before your domain expires. If you manage to beg them for the EPP code, they will lock your domain and stop responding to your emails. You won’t be able to transfer your domains anywhere.

For God's sake, stay away from this awful registry; they will not let you transfer your domain. I have submitted over 50 emails and 25 tickets, but they are refusing to respond.

[Dear Trustpilot, please allow me to share screenshots of the emails I have sent to them and the tickets I have submitted. I would like these attached to my review so that others can see how terrible their service is.]

I have had about 7 account with ATAK over the past two years, for example, TonyBrown.md. ExpertWitness.md. VirtualClinic.md. The sites work wonderfully. My only consistent problem is that none of my credit cards seem to work any more for buying or renewal. Their team seems nice enough, but never really seems to solve the problem. I am unable to pay for MDBrain.md, MDSpace.md; and MDLegal.md

They solved my problem. They are trying to help i understand but ticket system should work 24/7. They are not working at the weekends so it is not good for emergency situations.

This is awfull. 5 hours I was waiting support answer. There no people. And now nobody going to answer. If you want to feel that somebody steals your time ALWAYS buy domains on atakdomains.

another hoster and registrar that explicitly works only for criminals. Abuse reports are only responded to after days.... and they play dumb. then you wait for weeks and nothing happens....all reported illegal and fraudulent websites are still online.
there is no "customer service"

I have gotten the worst support from them. I am totally disappointed. Never buy more services and never recommend them to others.

ordered a domain (.family) from them.
paid 28$ for 1 year.
dns and domain didnt work, so i opened a ticket with them.
they closed it the next day.
so i reopened it again.
they closed it again.
this went on for a few days, then they sent me an email and wanted another 453$ from me?!

im glad i paid with paypal, so i got my 28$ back (and lost only around 5 hours of my time and a lot of nerves)

support has been not as expected. not replying to tickets.

Using this service was my biggest mistake, no jokes. Why is that?

Firstly, bulk NS management DOESN'T EVEN EXIST on this service – I had to manage all 100+ domains manually + the site had long freezes, so it really took me an eternity to (almost) complete a simple NS change.
Why almost?

Because Atak simply BANNED my account while I was doing that. I tried to reach their support a couple of times, but they have a highly unresponsive support. I received only an automatic response to my request to restore my account… and that's all! Cool, right? :)

Basically, they banned me for no reason, and now I can't even restore the access to my account.

Btw, NO REFUND was offered to me (of course, the support is silent)! I can't return my money for all those 100+ domains I ordered!!!!!

I HIGHLY don't recommend you to order from Atak. It's a complete scam!!!!

Purchased domains "waiting for documents" already about 2 weeks, i cant upload any file.

Nobody answers on phone. Nobody answers on tickets.

In the review comments they said, that everything works fine but it isn't

Never deal with them