A Taste of the States UK Reviews 

745
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Fairly expensive but then the travel distance and import duty can't be avoided, but pleased to be able to satisfy a craving from back home. I usually have to wait until someone is travelling from the... See more

Rated 3 out of 5 stars

Got two £20 mystery boxes, one as a gift and one for myself, the delivery stated 2/4 working days, didn't arrive until 7 working days later. Not much variety of difference between the two boxes. Prett... See more

Rated 1 out of 5 stars

Ordered on a Monday showed on website if ordered before 3pm it was next day delivery tracked with dpd. emailed Tuesday to have an update then get a notification dpd are expecting it. dpd says will be... See more

Rated 4 out of 5 stars

I made an order on Sunday 3rd July order number 111805. I made a request to receive items with the latest expiry date possible. However, I did not expect to receive expired items. All of the... See more

Company details

  1. Sweet shop
  2. Confectionery

Information provided by various external sources

UK based online store specialising in a wide range of imported American snacks & treats... including chocolate, candy, gum, soda, hampers, savoury snacks, cereals and cakes! Express UK Delivery.


Contact info

3.6

Average

TrustScore 3.5 out of 5

745 reviews

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3.6

All reviews

(745)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

100% would order again

The 5 stars is for the service and not necessarily the products themselves as some of them weren’t to my tastes. Delivery was fast and the extra sweets that were added to my order were a really nice touch

24 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our service and our new freebie scoops.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Great products

Great products, fast delivery times and great price.

24 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Sharon,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our delivery times and product range.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 3 out of 5 stars

Item arrived late

24 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Michael,

Thank you so much for taking the time to leave us a review! I am really sorry to hear that your order arrived late. I can see from the tracking email that your parcel left our warehouse on time and unfortunately there was a delay at the DPD depot along the way. I understand this is frustrating, however as soon as the parcel leaves our warehouse, any delays are out of our control. We hope that you enjoyed your treats when you received them!

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Excellent

Always an easy shopping experience with quick delivery. I am a returning customer and have never had any issues.

23 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Shannon,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our website and delivery times. It is amazing to hear that you have shopped with us numerous times.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being a loyal ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Great quality products

Great quality products. Prompt delivery.
Lovely sweetie surprises

20 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Natalie,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with your order and our delivery times.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Mark,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our product range.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Always an excellent service

Always an excellent service, fantastic products and, those little freebies that go in? The fun of trying to find them all amongst the packing peanuts is a real treat! Lovely little extra!

18 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Laura,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our service and our new freebie scoops.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Great range of products for great prices

Great range of products for really good prices.

18 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Max,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our range of products.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Have ordered a few times from ATOTS and…

Have ordered a few times from ATOTS and it's always really fast delivery and always arrives in good condition, now the only food store we order our Canadian favourites from!

18 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Lucy,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our service and range of Canadian treats.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being a loyal ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Great range of snacks/sweets

Great range of snacks/sweets. Great value and fast efficient delivery. Will definitely order again!

17 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Rachel,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our product range and delivery times.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 3 out of 5 stars

Too pricey for too few!

I enjoy the products but I find them to be extremely expensive, especially considering that you don’t sell anything in bulk!

16 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Samantha,

Thank you so much for taking the time to leave us a review!

I am sorry to hear that you are disappointed with the cost of the products on our website. As I am sure you can understand, the products we sell have been imported from all over the world and therefore it costs much more than it would if we were buying British products. Unfortunately the amount it costs to import these products is out of our control. We hope that you were happy with the products you received!

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Happy Customer

Fabulous selection, very easy to use, informative and fast delivery

16 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Rebecca,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our website and product range.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars

Everything was great

Everything was great. Really enjoyed my chocolate, even found a couple of new favourites lol

16 July 2022
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Samuel,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with your treats!

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 5 out of 5 stars
A Taste of the States UK logo

Reply from A Taste of the States UK

Hi Albert,

Thank you so much for taking the time to leave us such a positive review! It is great to hear that you were happy with our service.

As we are a small business here at ATOTS, every bit of good feedback is greatly appreciated and does so much to help us out.

Thank you again for the review and for being an ATOTS customer. 😁

Kind regards,
Polly

Rated 4 out of 5 stars

Expired products

I made an order on Sunday 3rd July order number 111805.

I made a request to receive items with the latest expiry date possible. However, I did not expect to receive expired items. All of the combos pizzeria pretzel snacks have a best before the date of June 2022.

I am truly not pleased with this especially as there was no compensation for receiving expired items.

I look forward to hearing from you.

Since making my concerns known, I was contacted and refunded the cost of the expired items. Thank you.

9 July 2022
Rated 1 out of 5 stars

ORDER #111391

Never received my order told to contact your via DPD tracking as parcel couldn’t be delivered 2 weeks I’ve waited for a reply have I had one for you guys NO , several emails sent , you used to care about your customers now im having to ask the bank to step in to get a refund I expect better from a you as a established business and look after your loyal customers , W Butler please contact us

8 July 2022

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