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Company details

  1. Business administration service
  2. BPO Company
  3. Call Centre
  4. Recruitment
  5. Telephone answering service

Written by the company

Atdesk is a UK Operations Partner supporting service businesses across Facilities Management, Taxi & Private Hire, Healthcare, Logistics, E-commerce and Property Management. For over eight years, we have worked as the behind-the-scenes operational layer for UK businesses handling out-of-hours call management, dispatch coordination, compliance administration, CRM updates, invoicing support and customer response while your team sleeps. By the time your team arrives in the morning, the backlog is cleared, the job cards are updated and the system is clean. We work inside your existing software — BigChange, JobLogic, iCabbi, EMIS, Teams, Whatsapp, RingCentral and others as a seamless extension of your team. Your customers speak to people who know your systems, understand your industry and represent your brand correctly. You won't hear the word outsourcing from us because that's not what this is. What makes Atdesk different is what we call the Glass Box. Full visibility into everything we do, at any point, at any time. We sit in your Slack, Teams, Whatsapp, RingCentral channels. We use your dashboards and google sheets. You can see exactly what's happening — no black box, no guesswork, no surprises. Our clients across the UK trust Atdesk to protect their operations, reduce missed revenue and give them back the time to focus on growing their business not running it from their personal phone at 2 in the morning. If your operation is losing time, missing calls or carrying a backlog every Monday morning, We would like to help. Book a free Workflow Audit at atdesk247.com.


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