I’ve been using Ateex for the past 3–4 years, and honestly, the experience has been amazing. Their server performance is consistently reliable, uptime is solid, and everything just works smoothly... See more
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I have been using Ateex for over four months now, and I haven’t faced any major issues so far. Whenever there was even a small problem, their team responded quickly and resolved it without delay. I’... See more
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I bought an vps 6 months ago amd epyc 48gb ram 8vcore and it was amd epyc 7 they told in offer price it was 1600 but when we bought and setuped panel I made my mc server in that for only 15 players t... See more
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We recently bought a dedicated server and whenever we have some problem in development the staffs were great, in just mins they would respond us back. Also their dedicated servers are affordable and w... See more
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Company details
Written by the company
Ateex Cloud, founded in India on March 2, 2023, by Ashish Roy, strives to redefine hosting excellence. Our goal is to empower online ventures with top-quality servers and unmatched customer support, ensuring a seamless and reliable hosting experience. Ateex Cloud is a subsidiary company of AlareX.
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4.1
Great
119 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Money Taker Then Data Loss
Duniya me sat (7) samundar ha but inke sat (7) data loss ha. Inko bas paise ke samundar me tair na ha aur customers ko dataloss me dubana ha.
English:
There are 7 oceans in the world, but they have data loss 7 times. They only swim in the ocean of money and wish to drown customers in dataloss.
15 April 2024
Unprompted review
Reply from Ateex.Cloud
Dear Debdatta Mandal,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused by the data loss you experienced. We understand the importance of data integrity and security, and we are truly sorry for any disruption this may have caused you.
Please be assured that we take this matter very seriously, and we have already implemented additional measures to prevent any future occurrences of data loss. We are committed to providing a reliable service to our customers, and we appreciate your feedback as it helps us improve.
If you have any further concerns or questions, please feel free to contact our support team at support@ateex.cloud. We are here to assist you.
Best Regards,
Ateex Cloud Team
Removed my watermark from their website
Reply of the reply: Well, I agree that there were no agreements made, but you have literally named someone else there instead of the person who has actually made the website. This reveals how you guys lie and can't be trusted upon. This reveals your ill intentions and behaviour. If you remove that watermark it's definately fine, but you have chosen to show your bad intentions to the people. Hoping to see a reply for this.
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This review is about their work culture and experience and not about their services. I was their website developer and I made their website. However, they removed my name from their website and added someone else's name who had no contribution in making of that website. They are scammers, they have even scammed my friends and when I try to contact them through discord, they abuses me.
2 April 2024
Unprompted review
Reply from Ateex.Cloud
Dear Debargha Chattaraj,
Thank you for sharing your concerns with us.
We understand your frustration and apologize for any misunderstanding. Regarding the website you developed for us, we didn’t receive any specific instructions or agreement regarding the use of your name on the website. Therefore, we made changes to the ownership accordingly. However, we appreciate your contribution to our website.
Regarding the allegations of scamming your friends, we encourage them to reach out to our support team directly at support@ateex.cloud. We are dedicated to resolving any issues and providing the best service possible.
If you have any further questions or concerns, please don’t hesitate to contact us.
Best Regards,
Ateex Cloud Team
--------------------------- (Reply to the updated part of the post)
Dear Debargha Chattaraj,
Thank you for bringing your concerns to our attention once again. We understand your perspective regarding the attribution on our website.
In response to your recent assertions, we must clarify that the decision to remove your name from the website was made due to instances where you were involved in manipulating our users and disseminating misinformation, thereby tarnishing our reputation. As there was no contractual agreement specifying the inclusion of your name, we exercised our right to modify the website content accordingly.
Furthermore, we encourage you to refrain from repeatedly editing your trustpilot post and instead direct any additional concerns via email to support@ateex.cloud. Our team remains committed to addressing any issues promptly and professionally.
Additionally, if you wish to discuss further, we invite you to consider refunding the payment received for your services, and we will proceed with updating our website accordingly.
We appreciate your understanding and cooperation in resolving this matter.
Best Regards,
Ateex Cloud Team
Takes Time, But Works!
They take time, But their services work, so not something I will complain.
8 April 2024
Unprompted review
Reply from Ateex.Cloud
Dear Someone,
Thank you for sharing your experience with Ateex Cloud.
We apologize for any delay you may have experienced in our services. We understand the importance of timely support and are continually working to improve our response times.
We're glad to hear that despite the wait, you found our services satisfactory. Your feedback is invaluable to us, and we are committed to providing you with even better service in the future.
Should you need any further assistance or have any questions about our services, please don't hesitate to contact our dedicated support team at support@ateex.cloud. We are here to ensure that your hosting experience remains exceptional.
Thank you once again for choosing Ateex Cloud. We look forward to continuing to serve you and providing you with reliable hosting solutions.
Best regards,
Ateex Cloud Team
they help me and it solved my probs…
they help me and it solved my probs that to them hehe...
7 April 2024
Unprompted review
Reply from Ateex.Cloud
Dear Joshua Bollosa,
Thank you for sharing your experience with us. We are delighted to hear that our team was able to assist you, and your problems were resolved successfully.
At Ateex Cloud, we are committed to providing timely and effective support to ensure a seamless hosting experience for our customers. Your satisfaction is our priority, and we are thrilled to have met your expectations.
Should you ever require further assistance or have any questions, please don't hesitate to reach out to our dedicated support team at support@ateex.cloud. We are here to ensure that your hosting experience remains exceptional and hassle-free.
Thank you once again for choosing Ateex Cloud. We look forward to continuing to serve you and providing you with the best support and solutions.
Best regards,
Ateex Cloud Team
this is the best server hosting i have…
this is the best server hosting i have ever saw no lag no ping issue everything woeks fine
21 March 2024
Unprompted review
Reply from Ateex.Cloud
Dear Chandan Singh,
Thank you for your kind words and for choosing Ateex Cloud for your server hosting needs. We are thrilled to hear that you find our hosting to be the best you have ever seen, with no lag or ping issues.
Ensuring a seamless experience for our customers is our top priority, and we're delighted to know that our service has met your expectations.
Your satisfaction means a lot to us, and we are genuinely grateful for your recommendation. If you ever need further assistance or have any questions, please don't hesitate to reach out to our dedicated support team at support@ateex.cloud. We're here to ensure that your hosting experience remains exceptional and hassle-free.
Thank you once again for choosing Ateex Cloud. We look forward to continuing to serve you and providing you with the best hosting service available.
Best regards,
Ateex Cloud Team
Reply from Ateex.Cloud
Dear HONEY GAMING,
Thank you for choosing Ateex Cloud hosting services.
We are thrilled to hear that you are satisfied with our hosting. Your feedback is valuable to us as we continuously strive to improve our services.
Should you have any suggestions or if there is anything we can assist you with, please feel free to reach out to our dedicated support team at support@ateex.cloud. We are committed to ensuring that your hosting experience remains exceptional.
Thank you once again for choosing Ateex Cloud. We look forward to continuing to serve you and provide you with the best hosting services.
Best regards,
Ateex Cloud Team
I bought from you and did not buy from…
I bought from you and did not buy from another company, and I sent you pictures in gmail, which contains a PayPal invoice, and there is your website, and you say that I did not buy from you. If it were possible, in trustpilot, I would have posted the picture in trustpilot
10 March 2024
Unprompted review
Reply from Ateex.Cloud
Dear drk-Moon,
Thank you for reaching out to us.
We apologize for any inconvenience caused. We have thoroughly checked our records, and unfortunately, we couldn't find any invoice or receipts associated with your name or email address. However, we are here to assist you and resolve this matter as efficiently as possible.
Could you please upload the proofs via a third-party image uploader and provide us with the link? We are committed to providing the best service to our users, and we want to ensure that this issue is resolved satisfactorily.
Please feel free to contact our support team at support@ateex.cloud. If you have any further questions or concerns. We are here to help.
Best Regards,
Ateex Cloud Team
Best hosting 24/7 in free
Best hosting 24/7 in free + you can. Buy up to 16gb ram for coins and 24/7 staff service I think that was best Free 24/7 hosting
1 February 2024
Unprompted review
Excellent Hosting
Excellent resources and staff
24/7 support available
Best Uptime
18 February 2024
Unprompted review
BEST HOSTING EVER😘
19 February 2024
Unprompted review
I love this server because it gives…
I love this server because it gives 24/7 hosting in free server also
17 February 2024
Unprompted review
amazing service.
26 January 2024
Unprompted review
Great experience for playing in server
Great experience for playing in server, lag free. Nice staff.
15 December 2023
Unprompted review
Very good server and admin
A few months ago I already rented a server from ateex for a Minecraft server which worked wonderfully and I have just purchased yet another server for rust which is really cheap compared to the price offered in my country (France) . I thank Ateex cloud for these incredible servers
10 January 2024
Unprompted review
Reply from Ateex.Cloud
Dear Evan,
Thank you for your kind words and for choosing Ateex Cloud for your server hosting needs. We are thrilled to hear that you are satisfied with our service for both your Minecraft and Rust servers.
We are committed to providing high-quality servers at affordable prices, and we're delighted to know that you found our Rust server to be reasonably priced compared to offerings in France.
Your satisfaction is our top priority, and we are grateful for your trust in Ateex Cloud. Should you ever need further assistance or have any questions, please don't hesitate to reach out to our dedicated support team at support@ateex.cloud. We're here to ensure that your hosting experience remains exceptional and hassle-free.
Thank you once again for choosing Ateex Cloud. We look forward to continuing to serve you and providing you with the best hosting service available.
Best regards,
Ateex Cloud Team
Very good hosting 100 percent…
Very good hosting 100 percent recommended!!!
9 January 2024
Unprompted review
Best Hosting Ever.
Best Hosting Ever.
I have never seen this legit hosting, I Love there support they are so active and respond quickly.
31 December 2023
Unprompted review
Review Ateex.cloud VPS + Bad Service
Ignore Ateex.cloud Comment (they tried every way to drop my review)
so for people who need VPS, im really not Recomended service from Ateex.Cloud
------- Edited
because I am not allowed to provide clear evidence in the form of image links and my summary text. and ateex.cloud is always looking for ways to take down this review. So I can only remind friends to be careful with ateex.cloud, and I really don't recommend buying there.
------
I never asked for a change of server location, but ateex.cloud always says that, even when I have provided all the proof of conversation xD.
Paypal and Trustpilot Team has check the evidence I provided. and I have received a refund from PayPal.
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Here is a chronological overview of the events:
December 2: Purchase and Payment
I bought VPS services with the following specifications:
Price: $10
6 vCPU Cores [AMD EPYC 7282]
16 GB DDR4 RAM
120 GB NVMe Disk
1 IP Address
32TB Bandwidth (1 Gbps)
Location: Singapore
Despite making the payment, this day not received the services I purchased.
December 3: Initial Suspicions
At 11:32 PM, suspicions arose when I discovered that the VPS specifications did not match the promised ones. Additionally, there were indications of unauthorized installation of another application (pterodactyl).
December 4: First Contact with the Seller
At 2:13 AM, I contacted the seller to verify the discrepancies in specifications and the installation of additional applications. Unfortunately, there was no response from the seller.
At 8:41 PM, after waiting without results, I opened a new ticket. After a few minutes, I received a response, and the seller suggested a hard reset of the VPS, to which I agreed.
December 5: No Progress
I waited without receiving any information or further developments regarding the VPS.
December 6: Unsuccessful Attempt to Contact the Owner
Team members from Ateex.cloud attempted to contact the owner through tags, but there was no response.
December 7: Ticket Closure Without Notice
My ticket was abruptly closed without notice. I sought help through a public forum and received a response from the seller. He requested a new ticket, where I submitted a refund request. The seller rejected it with varying reasons, including the claim that I did not request a refund earlier.
The seller promised to replace the VPS and guaranteed delivery today. However, as of now, I have not received the promised services. I have opened a total of 4 tickets without obtaining a satisfactory solution.
December 8: No Delivery of New VPS until NOW
2 December 2023
Reply from Ateex.Cloud
Dear Weiss Owl,
We kindly ask you to refrain from creating fabricated screenshots of conversations. We recall that when you requested a location change for your VPS, we informed you of the associated charges. Unfortunately, you declined to proceed with the payment. When you requested a refund, we advised you to create a ticket in the billing panel. Regrettably, you did not create the ticket but instead left a review here without providing any clear reasons for your dissatisfaction.
Should you decide to create a ticket in the billing section, we promptly refunded your money. We are uncertain about the situation at hand. Your request for a refund alongside retaining the VPS seems contradictory.
For any further clarification, please feel free to reach out to us at support@ateex.cloud. We are here to address any misunderstandings.
Best regards,
Ateex Cloud Team
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