Ateliers Auguste Reviews 764

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious feel of the leather and the meticulous craftsmanship. Many appreciate the beautiful and elegant designs, often noting the timeless appeal and practical functionality of the bags. The online buying experience is frequently described as easy, with fast delivery and products arriving beautifully packaged and in perfect condition. Reviewers also commend the customer service for being professional, responsive, and helpful, providing timely updates and assistance. However, some customers experienced issues with delivery, citing delays and difficulties in tracking their parcels, which led to frustration. A few also noted minor quality control problems, such as uncentered clasps, scratches on hardware, or red marks on straps. Additionally, some found that certain bag descriptions regarding laptop fit were inaccurate, leading to unexpected return fees.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the beautiful construction,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and speedy delivery, even for... See more

Order

Customers had positive experiences with order, praising the simple, straightforward, and flawless ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more

Rated 5 out of 5 stars

Bag came in perfect condition. The color is even better in person than online "off white". The bag looks like something you would find in a high end boutique without paying ridiculous prices. Will def... See more


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop
  4. Luggage Shop

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect running around bag with style

This is the bag I've been trying to buy. I've bought 2 other bags, trying to really get this one. It's the perfect dark tan bag to go with Autumn color schemes (the clothes I wear throughout the year, in terms of colors). It's a neutral for that color family. And the bag itself is exceptional. The hardware gleams and the leather is luxurious. I will definitely be looking for AA to come out with more bag styles in the coming years, and hope to buy more from them.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever

I had the best first experience with Ateliers Auguste. I ordered the Capucine Silver Edition in Black Pebble Leather on November 28 and it came on the 6 december so super fast delivery. Especially cocidered that it was under Black friday week. The bag is so beatiful and the quality is amazing. Hands down I am in love. I will for sure be buying more og their bags in the future.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous bag

Arrived very nicely packaged and perfect! The leather is beautiful, the size is perfect and I love the fact that they offer silver hardware option because that's so hard to find in good quality more affordable bags

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, very sweet. Educated me on the bag production, and assisted getting me the VAT returned. Much appreciated! I love my bag from Paris! xoxo

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Magnificent Bag!

Magnificent Bag!
I could not be happier with my Monceau Baguette (Night Blue Lizard).
Beautiful craftsmanship. The size, & shape are perfect! Shipped right away, and the bag came very nicely packaged. Far exceeded my expectations & I will definitely be purchasing again!!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

It's all in the details!

The detail in the craftsmanship is stellar. My handbag is a better quality handmade product than many other luxury brands for a fraction of the price. You won't be disappointed!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything was fanatic the bag is…

Everything was fanatic the bag is amazing and the quality of it is great, but I one thing was not good the delivery. i order from different brands and they dont charge me for delivery fees.You gave me 20% discount and they took it so there is not really a discount.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful handbags

Beautiful handbags, made of high quality leather, very functional ad sturdy, yet incredibly stylish, I have two of them now. Amazingly supportive and very professional team, I haven’t experienced such professionalism in a long time, thank you.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Elegant and flexible

The bag arrived very quickly. Beautifully packaged. The bag itself is so beautiful - it is very elegant and I love the navy colour. I looked a long time before finding the right navy bag that would take me from day to evening. Many thanks.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high quality Handbags with a…

Very high quality Handbags with a sophisticated design. The leather of the bag is of very high quality and the craftmanship of the bag is incredibly good. I look very much forward to buy a new bag from Atelier Auguste. I hope the next time in Paris.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship at fair and excellent price

My first experience and hopefully won’t be my last. I purchased a Marly handbag and a navy leather wallet. Super fast shipping to the UK by FedEx. Items arrived, as anticipated, in pristine condition.

There was very minor flaking on one of the letters of the dust bag, but this was genuinely minute and did not take away from the experience. Bag was beautifully wrapped and stuffed alongside the equally elegant leather card wallet that I also purchased.

The Marly Silver Edition (night blue) is stunning. So nice to find stainless steel/silver hardware which looks beautiful with the dark blue leather. Well structured bag which looks elegant and, most importantly, usable. Lots of space for everyday items including large iPhone, Kindle, keys, make up bag and other items and bag holds shape beautifully.

The navy blue smooth card holder is equally elegant, feels great to the touch and makes a nice accompaniment to the bag.

Wonderful to find a reputable company that commits to great workmanship and ethical production values. The fact that the upfront price on the website included customs duties and fees (and in my case, free shipping) was a huge deciding factor for my purchasing. So comforting to know that once you’ve paid, there at no further costs, duties or admin fees to pay.

16 November 2025
Unprompted review
Rated 3 out of 5 stars

No product still

The company was respectful and responsive however overall my experience was sour. My bag was supposed to be an anniversary gift it was ordered 2 weeks ago and it hasnt still arrived.
For the $ spent the service should have been better i dont think I will be buying again. Stick to local brands

29 October 2025
Unprompted review

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