Ateliers Auguste Reviews 

770
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the materials and craftsmanship, noting the luxurious feel and timeless elegance of the products. Many people appreciate the beautiful designs and rich colors, often finding the items even better in person than online. The ordering process is described as easy, with fast delivery and products arriving beautifully and safely packaged. Customer service is also frequently highlighted as professional, supportive, and responsive, especially when addressing delivery concerns. However, some reviewers experienced issues with product functionality, such as locks unhooking easily or bags not closing with a laptop as described. A few other people also felt that the bag's base was not wide enough, causing it to tip over, or noted quality control issues like scratches or stains on new items.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, beautiful design,... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high quality of the bags, their... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the ordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent, wonderful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

This is my third bag from this company in three years, and every one is beautiful. Quality leather in delicious colours and with surfaces I love to look at and touch! Stunning pieces that dont overpow... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop
  4. Luggage Shop

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

770 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(770)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick mailing

Quick mailing, notifications on the shipping progress, beautiful products, and wonderful customer service that makes the customer feel valued!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Quiet luxury

Beautiful colour, perfect manufacturing. Quiet luxury, I belive this bag will last for a long time.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Worth the money

This is my third bag from this company in three years, and every one is beautiful. Quality leather in delicious colours and with surfaces I love to look at and touch! Stunning pieces that dont overpower an outfit but subtly complement it. Perfect sizes to fit all my essentials, too.Last but not least they come in cleverly designed carton packages without further waste from packaging. Did I mention that I loved the experience???

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience going to the…

I had a great experience going to the Atelier. The seller was very friendly and she suggested me to put the things I carry on my bag to be sure it fits. I bought the mini Marly in blue and started to wear it straightaway! It won't be my last purchase for sure!!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Products

Thank you, for such a beautiful and high quality Gabriel Gold Edition bag in tan colour. The bag also arrived very well packaged and presented. Will definitely purchase again and highly recommend to other customer.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

A beautiful item

A beautiful item - Gabriel bag gold edition taupe, received well and fast. Thank you, I will definitely purchase again, when my wallet will allow it 😄

10 July 2025
Unprompted review
Rated 4 out of 5 stars

I bought a Mini Marly

I bought a Mini Marly. The buckle has been changed, no longer snap magnetic closure like it was before. It is now easily opened if you bump onto it, which can be quite annoying.

12 July 2025
Unprompted review
Rated 4 out of 5 stars

Great value for the money

I bought a Mini Monceau bag in the color Taupe and really like the look and the quality of the bag. It came in the perfect condition and the shipment was very fast. The only reason I am giving four stars is that I had to pay duties when the bag arrived in Norway, so it was around 100€ more expensive than the original price. Also, I contacted customer support to ask about duties and taxes before my order but never received any reply. Overall if you are looking for an elegant bag with great quality and price, something that you can wear even on the rain, this is it.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Exquisite craftsmanship

The elegance and beauty of these lovely handbags cannot be understated. Leather is exquisite and attention to detail - sheer perfection.
Excellent price point for quality and will continue to treasure each piece acquired.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

This bag is awesome

This bag is awesome. It’s light not heavy, the leather is smooth and soft. The look is elegant, expensive. The service is professional, shipping is fast. I am very happy with this and this is why I bought my 2nd bag again. Thank you 😊

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

The shipping was wxtremely fast, the bag is of high quality, and great customer service with constant updates and requests for feedback. Highly recommend and will come back for another purchase for sure

1 July 2025
Unprompted review
Rated 5 out of 5 stars

High-end quality for an affordable price

This is the second time I've ordered from AA and honestly, I could not be happier! The bag (Mini Monceau Gold Edition in Taupe) is absolutely beautiful; the quality and design are superb but all still for an affordable price. Their customer care and service are easy to reach out to in case of questions and the shipping went fast and easy. Thanks again!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

It was a very easy purchase

It was a very easy purchase. And I received my bag so fast considering that I am in Asia. Unfortunately, the duty and taxes are 50% more. But the bag is so beautiful. Will order again once Im in Europe. Thank you

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful bags

During the past 4 years I have bought 4 bags of this brand - in different colors and designs. Wonderful quality and fast delivery (Germany). I love them. No of bags I wanted to return, thus, no experience with returns.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous Bag and Customer Care That Exceeds Expectations

I absolutely love my crossbody bag, and the customer service is outstanding! After a few months of use, I noticed a scratch on the clasp and reached out to Atelier August. Their team was wonderful—quick to respond, and after I sent photos, they shipped me a replacement clasp at no extra cost. It’s so refreshing to have an issue resolved without jumping through hoops or paying more. I truly appreciate both the product and the service, and I’ll definitely shop with them again!

1 July 2025
Unprompted review

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