Atlantatrackclub Reviews 3

In no time, they were able to correct my shirt size. Great customer service!

The team went above and beyond to resolve my unique issues. Plus its an amazing organization!!!

Something has happened to the Atlanta Track Club. I am having difficulty registering for the 2025 race. The field that accepts address discards it after I type it in. I called the Track Club 2 times over a couple of days, left messages, got no response. After the 3rd call, leaving another message, I got a response the next day. The person who answered seemed to recognize the issue, had no useful suggestions. I have run about 30 races and never had a problem.

The person who answered brushed off my concern and quickly focused on trying to upsell me to an Atlanta Track Club membership (another $50 or so more) as the solution to not being able to complete my registration. I just got a note from Trust Pilot stating that they need more information or the review will disappear. I attempted to comply but the questionaire said I needed a reference number which I cannot find. I called Trust Pilot, left a voice mail, requested a call back tomorrow (Monday). I will be happy to provide any additional details as requested.

In earlier years, they always answered the phone and knew what they were talking about..

At 87, I think I will quit participating in the race, not because I can't but because it is not worth the irritation involved in registering, as well as the lack of competent customer service.