Atlantic Electrics Reviews 

3,030
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied


Company details

  1. #39 of 133 best companies in Appliance shop
  2. #4 of 9 best companies in Electrical repair shop
  3. #61 of 188 best companies in Electronics store
  4. #23 of 39 best companies in Hi-fi shop
  5. #18 of 48 best companies in TV shop

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very customer focus

Very customer focus. Good skills and knowledge. Shamoon gave great advice tailored to my needs and he tried his best to ensure that delivery of the goods were in a timely fashion as required.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Shamoon was really helpful and gave…

Shamoon was really helpful and gave good advise when we purchased our appliances for the kitchen.

28 February 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thanks so much for sharing your experience! It’s great to know Shamoon’s advice helped you choose the perfect kitchen appliances.

Rated 5 out of 5 stars

Amazing service and products

Amazing service and knowledge of products. Highly reccomend!

8 April 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thanks a ton for your recommendation! We're thrilled you enjoyed our service and expertise—looking forward to serving you again soon.

Rated 5 out of 5 stars

Great company to deal with

From ease of searching and obtaining first class advice to deciding on choice of product to ordering the appliance was excellent service.

1 April 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your wonderful feedback! We’re delighted to hear your journey from browsing to purchase was smooth and enjoyable.

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great service all round from Atlantic…

Great service all round from Atlantic Electrics.
They kept me informed via email regarding delivery.
Would not hesitate to use again in future.
Many thanks.

6 March 2026
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you so much for your kind words! 😊

We’re absolutely delighted to hear that you had a great experience with Atlantic Electrics and that our delivery updates kept you well informed throughout. Providing smooth service and clear communication is something we truly value, so it means a lot to know it made a difference.

We really appreciate your support and look forward to serving you again in the future. Thanks once again for choosing us!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery.

2 March 2026
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you so much for your kind words! We're thrilled you had a great experience with our service and speedy delivery.

We truly appreciate your support and look forward to serving you again soon 😊

Rated 5 out of 5 stars

Brilliant job

Brilliant job , fast responds , make it easy smooth to buy from .

17 February 2026
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you so much for your kind words! We're delighted to hear you had a smooth and easy experience with us 😊

Your support truly means a lot, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Lovely experience all round

We have had a lovely experience and service provided by @Rinesh with choosing the kitchen appliances for our new kitchen. Rinesh was very patient to explain the differences with the different manufacturers as well as the models.

I thoroughly recommend a visit to their store before you purchase your next kitchen appliance.

4 March 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you so much for your kind words and recommendation! We're delighted to hear that Rinesh made your experience smooth and informative—wishing you many happy moments with your new kitchen appliances 😊

Rated 5 out of 5 stars

Superb service

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the future. Keep up the fantastic service.

2 March 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you so much for your kind words! We’re delighted to hear Rinesh provided such a helpful and thorough experience.

We truly appreciate your support and look forward to welcoming you back again soon! 😊

Rated 5 out of 5 stars

Excellent service from Shamoon

Excellent service from Shamoon. Took my order immediately and pushed the manufacturer to "get their skates on".
Goods turned up 6 weeks earlier than envisaged.
Can't be better pleased
PS
And cheaper than Amazon..!!

28 February 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

We truly appreciate your wonderful feedback! It’s great to hear everything exceeded expectations — and at a better price too!

Rated 5 out of 5 stars

Beautiful store and great service

Shamoon was extremely helpful, the service was excellent, and delivery was very quick!

3 February 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

We truly appreciate your lovely feedback! Delighted to know you had a great experience with our service and speedy delivery

Rated 5 out of 5 stars

good delivery time

good delivery time, pleasant delivery personel,

13 January 2026
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your kind words! We're delighted to hear you had a smooth delivery experience and found our team pleasant—enjoy your purchase!

Rated 5 out of 5 stars

Amazing Kitchen design and advice from Atlantic

We had an excellent experience with Atlantic and couldn’t be happier with the result. The kitchen design by Antony Arnold was exceptional — thoughtful, creative, and perfectly tailored to our space and needs. His attention to detail really set the project apart.
The support throughout the entire installation process was fantastic. The team guided us every step of the way and were always available to answer questions or resolve any issues quickly and professionally. Their guidance on kitchen appliances was exceptional, helping us choose the right products without any pressure.
Atlantic truly did everything possible to design, order, and implement our kitchen seamlessly. The whole process felt well managed and stress-free, and the end result exceeded our expectations. Highly recommended.

26 January 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

We truly appreciate your kind words! It’s fantastic to know you loved the design and support throughout—enjoy your beautiful new kitchen 😊

Rated 5 out of 5 stars

I happy customer x

Good service quality goods . Delivery on time . I happy

19 January 2026
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your kind words. For that's what we are known for.

Rated 5 out of 5 stars

No need to look elsewhere

This is my go to store for televisions, hi-fi and white goods. They are a pleasure to deal with, know their onions and are competitive. Such a refreshing change to deal with knowledgeable, passionate people. Highly recommend

26 January 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Really appreciate your recommendation. Thank you

Rated 5 out of 5 stars

Superb service

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were ready for delivery.
Many thanks.

22 January 2026
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your kind words

Rated 4 out of 5 stars

Atlantic Electrics

I have ordered a freezer 4 years ago and a tumble dryer recently from this business for a relative and so far there have not been any issues. Only criticism is due to the tight space of the flat entrance the delivery men can sometimes be a little heavy handed moving the white goods inside luckily the packaging prevented any real damage from occurring.

12 December 2025
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your review and for choosing us again. We’re delighted the items arrived without issue and will ensure improved handling during tight-space deliveries.

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