Atlas Refurb & Repair LTD Reviews 

534
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic prices and incredible savings on high-quality refurbished power tools that look, feel, and work just like brand new items straight out of the factory. Consumers also highlight the remarkably fast delivery service, noting that purchases arrive quickly and reliably from start to finish. However, some people mentioned that the outer packaging or cardboard boxes were occasionally a little damaged or had already been opened. A few reviewers also noted that browsing pricing details and understanding product conditions on the website could sometimes feel a bit confusing or unclear.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive looking brand new and in... See more

Price

Customers had positive experiences with price, consistently reporting great deals and significant savings on... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast shipping times and... See more

Quality

Reviewers express strong satisfaction regarding the quality of the tools, noting that items arrive looking... See more

Service

Customers consistently note positive experiences with service, highlighting prompt assistance, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just found this company so my first item purchased. Great selection of Ryobi tools to select from. Website is easy to navigate. Purchased a Ryobi high pressure inflator for approximately 60% of full p... See more

Rated 5 out of 5 stars

Great prices for almost brand new power tools. Recieved my Ryobi 18 gauge brad nailer the next day after ordering, I am very happy with the quality of it and wouldnt be able to tell the difference bet... See more

Rated 5 out of 5 stars

Top-notch experience with Atlas Refurb & Repair LTD. I picked up some Milwaukee power tools at a very reasonable price—much better than what I found elsewhere. The delivery was surprisingly fast, and... See more

Rated 5 out of 5 stars

Bought a refurbished Ryobi pressure washer, I actually found this company on Trustpilot which led me to buy from them in the first place, price was good & delivery too, absolutely brilliant, all I ne... See more


Company details

  1. #6 of 16 best companies in Shopping outlet
  2. #9 of 28 best companies in Appliance repair service
  3. #45 of 134 best companies in Appliance shop
  4. #3 of 9 best companies in Small appliance repair service
  5. #29 of 94 best companies in Tool shop

Written by the company

Atlas are an all in one after sales and returns solution for consumer, manufacturer and retailer returns. Taking bulk returns, overstock, or liquidation stock; Atlas can process, report, repair and refurbish products resulting in fully working and restored goods, ready to be resold through specifically dedicated channels.


Contact info

4.8

Excellent

TrustScore 5 out of 5

534 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(534)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb Service

Impeccable flow from ordering item through acknowledgement of order,processing of order to delivery of product within a short time frame. In a word....efficient.

15 July 2025
Rated 1 out of 5 stars

Not sure who I spoke to but their was a…

Not sure who I spoke to but their was a very rude women who answered my call on the 3rd of July at 1.20pm I was simply enquiring about a product that was out of stock they said I would need to keep checking I said I've only discovered your website so wanted to know when you last had these in stock she didn't like that was being very rude was eager to hang up I asked for a manger in the end and said without hesitation she's busy! Unbelievable and appalling customer support

3 July 2025
Unprompted review
Atlas Refurb & Repair LTD logo

Reply from Atlas Refurb & Repair LTD

Good afternoon, i'm sorry you feel that the person you dealt with couldn't help with your enquiry. I understand you were enquiring about an item that wasn't in stock, the only advice that our colleague can give you under this circumstance is to ask you to keep checking our website as it changes every day and our system doesn't allow us prior notice to items that will become available in the future. When stock arrives it goes through testing and refurbishment procedures before it can be made ready for sale. Regarding the attitude you felt our colleague used during your phone call, i can only say that this person is known to be extremely professional when dealing with our customers and would have helped you further if she could.

Rated 5 out of 5 stars

Milwaukee pack out kit

Classed as grade A. Item was brand new with tags! Absolute bargain in my opinion & paid a third of the price, fantastic company to deal with 5 stars all the way for me.

9 June 2025
Rated 5 out of 5 stars

Excellent seller

Excellent seller, great quality product, amazing value, quick postage also customer service is amazing ! Would buy again and highly recommend.Happy customer. 5 stars

21 May 2025
Rated 5 out of 5 stars

Immaculate

First order of Ryobi Leaf Blower from this company. Ordered and delivered within 24 hours.

Well packed in original box. The blower looked as though it was a completely new unit.

Before purchase I emailed customer support and they responded very quickly.

Good performance all around.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

First time I have used these guys great experience

First time I have used these guys, I bought a Ryobi hand Pruning chain saw, a little nervous as I generally would buy new but took a punt Saved 30% tool arrived on time as promised, update email confirmation of order, following email from Parcelforce giving 1 hour slot on delivers which was on time. Tool looks brand new in original packaging, I will use these guys again

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

There was a problem with the first unit supplied... collection was arranged and the unit was replaced without question. The second unit works fine and is just like new. I've not tried the water connection as yet, just used a bucket, but the scrubber did a good job on the floor

31 March 2025

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