Atlas Ferries Reviews 

663
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is completely straightforward, incredibly smooth, and very easy to navigate from start to finish. Travelers consistently appreciate the very competitive prices, noting that they achieve substantial financial savings compared to booking trips directly through alternative providers. Consumers note that the staff members are exceptionally professional, friendly, patient, and courteous throughout all customer interactions and inquiries. Reviewers repeatedly mention the remarkably prompt response times when requesting quotes, asking general questions, or making necessary schedule adjustments to their travel arrangements. Many people state they would gladly use these reliable services again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, efficient communication,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, competitive, and... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and substantial... See more

Staff

People report positive experiences with staff, highlighting extremely professional, polite, and helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that people receive swift replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry service
  2. also in
  3. Travel agent

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

663 reviews

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5.0

All reviews

(663)

276 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed with the ease of booking…

Very impressed with the ease of booking our ferry crossings. I made the enquiry late evening and received the details early the following morning, receiving personal texts from Chris to confirm the transaction had been successful. 😀

30 June 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for your review. I am glad all was easy and smooth. I hope you have a great trip.

Rated 5 out of 5 stars

Simple

Simple, straightforward, and with a meaningful saving

29 May 2026
Atlas Ferries logo

Reply from Atlas Ferries

great. I hope you have a fun trip. tks

Rated 5 out of 5 stars

Quick and easy with friendly service

Quick and easy with friendly service - prices much cheaper than booking direct with Wightlink. Saved alot - so thank you for that and highly recommend them.

17 June 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for your kind words. I hope you have a great trip.

Rated 5 out of 5 stars

Thoroughly recommend

Really good experience. Quick replies, helpful people and a much better price!

17 June 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Great. Tks. and I hope you have a great trip.

Rated 5 out of 5 stars

Straightforward

Straightforward. Clear. For a June booking on a car ferry from Portsmouth to Fishbourne with 3 passengers Atlas Ferries offered a £65.00 reduction compared to a direct booking with the ferry company. Courteous and prompt response. Highly recommended

30 May 2026
Atlas Ferries logo

Reply from Atlas Ferries

Great. I am happy we are able to assist you. tks for the review

Rated 5 out of 5 stars

Excellent service

Excellent service, very speedy and good communication. Booking process was straightforward, price was good.

13 June 2026
Unprompted review
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Reply from Atlas Ferries

I am glad to hear this. Tks.

Rated 5 out of 5 stars

Great service

Simple, quick and very efficient. Very much to be recommended

13 June 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks. I hope you have a great trip

Rated 5 out of 5 stars

Amazing speedy Service.

Absolutely amazing service,asked for a quote out of hours, and as stated on the website I would receive the quote by 11am next day… which I did from Mark, the whole booking service very easy and straightforward… definitely recommend and will use again. ☺️

10 June 2026
Unprompted review
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Reply from Atlas Ferries

Many thanks for your review. I am delighted Mark was helpful and the team at Atlas Ferries wish you a fun and safe trip to the Island.

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service from Karen at Atlas Ferries, I'm really pleased we have sorted our ferry to The IoW and for a really great price. Thank you

5 June 2026
Unprompted review
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Reply from Atlas Ferries

brilliant to hear this. Tks

Rated 5 out of 5 stars

Friendly and helpful service

After being recommended to use Atlas ferries for my Holiday let, I contacted Chris and was extremely impressed with his helpful and friendly service. Will look forward to saving my guests considerable savings on Wightlink ferries.

1 June 2026
Unprompted review
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Reply from Atlas Ferries

Always happy to be of service. I look forward to receiving your customer enquiries and helping them with their ferry needs. Tks for taking the time to write us a review. Its always appricated.

Rated 5 out of 5 stars

I used Atlas Ferries for the first time…

I used Atlas Ferries for the first time yesterday and I’m really happy with the personal service and attention.
I’ll definitely use them again, as I make several journeys a year to visit family on the IOW.. I wish I’d known of them sooner! Highly recommend!

30 May 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

I look forward to assisting you again in the future. tks

Rated 5 out of 5 stars

Great service at a great price

Fantastic, friendly serice, great pricing compared to booking direct with the ferry, and speedy, clear communications. Thank you!

26 May 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

no worries. I hope you have a great trip

Rated 5 out of 5 stars

Brilliant service and phenomenal price…

Brilliant service and phenomenal price - £130 cheaper than going through Wightlink! Staff were speedy to respond and very helpful.

26 May 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

happy to save people money on the ferry. I hope you have a great trip.

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