Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... See more
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Company details
- #279 of 402 best companies in Home Furniture Shop
- #152 of 225 best companies in Bedroom furniture shop
- #151 of 203 best companies in Decoration and Interior Design Store
- #67 of 92 best companies in Sofa store
Written by the company
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Contact info
13-15 Grand Parade, N4 1LA, London, United Kingdom
- 020 8348 8861
- hello@atmacha.com
- atmacha.com
Replied to 80% of negative reviews
Typically replies within 24 hours
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Customer service
Really pleased with the service I received regarding my order for some cushion. A few days after placing my order I received a email saying there was a stock issue due to the manufacture of them.i was offered an alternative or refund and an apology for the inconvenience,as they were a Xmas box I was happy to wait and was told it would two weeks before they would be dispatched,however I received them days earlier than I expected, I was kept in the loop all the way could not fault them so thank you.
Great service
They messaged to say availability was delayed and did I want a refund or wait. I waited and it was only a few days later I received my lovely cushion
The quality for this price is perfect
The quality for this price is perfect. And the customer representatives are very helpful and knowledgeable.
My order arrived within the 7 day…
My order arrived within the 7 day period and the goods exactly as described.
This the best furniture company in…
This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard furniture which we are pleased with . They even supported us in making changes to the furniture even when it was delivered . Their customer service is outstanding specially Adil who supported us from the start to finish. Even their manager is super helpful .
Excellent Service and Beautiful Sofa!
I recently bought a sofa from Atmacha Furniture and I’m really impressed. The delivery team were amazing - the sofa didn’t fit through my doors, but they carefully brought it in through the back garden without any issues. The sofa itself is great quality, comfortable and looks amazing in my home. I’m very happy with both the product and the service. Highly recommend!
Great costumer service
Great costumer service. I bought my sofa , couches and dining chairs from them.
Quality products and beautiful furniture.
What a great company to purchase from…
What a great company to purchase from good communication staff very helpful.
Great quality products will be purchasing from them again xx
Delivery men arrived to uplift the sideboard and was not able to as you had not told them the size, which was too big for them to lift, I have phoned you several times since, but you are too busy
I ordered a sideboard on the 1st July, wrong sideboard delivered and still waiting on my refund 4 months later. Sideboard has not been uplifted sitting in my hall for weeks, they say because they are a company in London they have not been able to get it uplifted and it will be another 11 days, firstly they should not have taken the money when they did not have the sideboard in stock and why deliver north of the border when they can’t arrange transport.

Reply from Atmacha Home and Living
Exceptional Service and Outstanding Sofas - Truly Customer-Focused!"
I can't say enough good things about this company. I recently bought their sofas, and I'm absolutely thrilled with both the design and the quality. Their furniture designs are second to none, and their customer service is truly out of this world. They go above and beyond to make sure every customer is happy. They don't just sell you furniture; they genuinely care that you're satisfied once it arrives.
When I had a small issue with the measurement, they handled it with incredible professionalism and generosity, fixing it, even going beyond what l expected. I've honestly never come across a company as dedicated, reliable, and customer-focused as they are. I highly recommend them to anyone looking for quality furniture and outstanding service!
Atmacha is such a wonderful company-…
Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arrive in stock very soon then they sent them on 48hr delivery. They kept me informed throughout the process. I will definitely shop with them in the future. This is service I haven’t seen in a while. Well done Amacha - I’m delighted 🌸💓🌸
Stunning cushion, I had to wait awhile for the item but…
I had to wait awhile for the item but once it arrived, it was lovely and great quality, worth the wait in the end! 😁

Reply from Atmacha Home and Living
I am very pleased with the quality of…
I am very pleased with the quality of the cushions and rug. The service was excellent. Would definitely recommend. Thank you.
Kept me informed of delivery
Kept me informed of delivery. My thistle cushions are gorgeous.

Reply from Atmacha Home and Living

Reply from Atmacha Home and Living

Reply from Atmacha Home and Living
The throw is much lighter than…
The throw is much lighter than advertised wouldn’t order again

Reply from Atmacha Home and Living
Can't recommend this company enough
Can't recommend this company enough
Absolutely, brilliant service!
Got in touch with me as soon as one of my items was not available.But I was happy to wait & within a week , I had my beautiful cushions x

Reply from Atmacha Home and Living
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