ATM Hospitality Reviews 

140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible hospitality, great attention to detail, and seamless organization provided for concerts and sporting events. People note that the team is exceptionally helpful, professional, and always ready to go above and beyond for guests. Some people were satisfied with the quick communication and the absolute ease of securing brilliant seats without any trouble. Reviewers consistently mention that the booking process remains completely stress-free from start to finish. Consumers state they would certainly have absolutely no hesitation in recommending the business and booking their services again soon.

What people talk about most

Service

Customers report highly positive experiences with service, highlighting efficient communication and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficient communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the executive 93:20 package at the Manchester City v Liverpool game on Sunday, 9th November through ATM Hospitality as a birthday present for two grandsons and son in law. My initial contact... See more

Company replied

Rated 5 out of 5 stars

Yet again an incredible experience booked through ATM. Francesca and Shay are the best! Always at the end of the line/email in case of a query and super helpful. The Dutch GP Paddock…what an experi... See more

Rated 5 out of 5 stars

The best company to deal with. Worked with them several times now and everything is spot on. Great communication, deliver exactly what they say they will and always there on hand to answer an... See more

Rated 5 out of 5 stars

Having failed to obtain tickets in the general sale I approached ATM for Radiohead tickets at the O2 in London. I dealt with Shay who confirmed he had some tickets available. The tickets arrived elect... See more

Company replied


Company details

  1. Event ticket seller
  2. Corporate entertainment service
  3. Event management company
  4. Sport tour agency

Written by the company

ATM Hospitality is a cutting edge global hospitality provider, specialising in giving guests privileged exclusive access to VIP Experiences at Major sporting and entertainment events around the World. Let us Achieve That Moment for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(140)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t thank the team enough at ATM for…

Can’t thank the team enough at ATM for sourcing a pair of Oasis tickets for me and my partner. Such an easy, smooth process and fantastic people to deal with too. Can’t recommend enough!!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

The Open Hospitality

Francesca and her team provided first class hospitality at this years Open golf in Portrush. Our request was very last minute but the the team at ATM sorted it without any problems. I will without doubt be using ATM for further hospitality requirements.
Terry

21 July 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased tickets from ATM for football and concerts

I have purchased tickets from ATM for football matches at Wembley and concerts over the last few years, most recently for a playoff final this year. The seats and experience are always first class. You get really great comms from Francesca and Shay pre and post events. I highly recommend.

24 May 2025
Rated 5 out of 5 stars

Gig of a lifetime

Got to see a gig of a lifetime! Couldn't get tickets anywhere, but luckily found ATM, who supplied me with hospitality tickets. The food and drink were great, and the seating had an amazing view of the stage. Will use again!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

We had been trying to get Black Sabbath…

We had been trying to get Black Sabbath tickets desperately and were very happy when Shay let us know that his company had some. I was slightly anxious having dealt with another company for tickets previously and having to chase up until the day of the event to actually get them.
This time we had regular communication with clear steps of how and when we would get the tickets. Shay also checked up on how we’d enjoyed the concert. Really good service, I would definitely use them again.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience getting platinum…

Fabulous experience getting platinum restaurant tickets for Black Sabbath back to the beginning show! When you entrust someone with the amount it cost per ticket - for that show it’s a big leap and Shay the executive director was very attentive and answered all my questions and helped secure me amazing tickets for an amazing day - thank you!!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and client care

Used ATM for a number of music events and football matches in the UK and Europe over the last few years and they've always provided a great service. I'll be using them again in the future I'm sure 👍

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Shay yet again

Great service from Shay yet again. We had a fabulous day at Roland Garros tennis with good seats and super hospitality. So well organised and easy which made for a great experience.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent, professional service. I have used ATM for two Wembley playoff finals in the last four years and both experiences were top class. Superb seats and and whole experience went smoothly.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Europa League Final

An original mixup with the ticket was resolved efficiently and communication was good.
Both Francesca and Shay were very helpful.
Recommended.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Premier League Darts!

We had a great time at Premier League darts, easy access into the lounge at Leeds arena and the seats were in a great location! Easy booking, many thanks to Francesca and Shay for sorting it out for the 6 of us!

8 May 2025
Unprompted review
Rated 4 out of 5 stars

All good

Francesca and Shay are really professional, and with great service. Have supplied a few football ticket for me now.

12 April 2025
Unprompted review

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