ATM Hospitality Reviews 

140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the events are exceptionally well organized, providing seamless logistics and truly memorable hospitality for everyone attending. Consumers deeply appreciate receiving their tickets securely on time without any issues, ensuring complete peace of mind before the big day. Some reviewers were happy with the attentive and communicative approach provided by the staff throughout the entire booking process. People also noted that the team goes above and beyond expectations, offering genuinely helpful support and super quick responses for all inquiries. Buyers consistently recommend the service to other fans and look forward to booking future entertainment events.

What people talk about most

Service

Customers report a high level of satisfaction and positive experiences with the service provided. Reviewers... See more

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the executive 93:20 package at the Manchester City v Liverpool game on Sunday, 9th November through ATM Hospitality as a birthday present for two grandsons and son in law. My initial contact... See more

Company replied

Rated 5 out of 5 stars

Yet again an incredible experience booked through ATM. Francesca and Shay are the best! Always at the end of the line/email in case of a query and super helpful. The Dutch GP Paddock…what an experi... See more

Rated 5 out of 5 stars

The best company to deal with. Worked with them several times now and everything is spot on. Great communication, deliver exactly what they say they will and always there on hand to answer an... See more

Rated 5 out of 5 stars

Having failed to obtain tickets in the general sale I approached ATM for Radiohead tickets at the O2 in London. I dealt with Shay who confirmed he had some tickets available. The tickets arrived elect... See more

Company replied


Company details

  1. Event ticket seller
  2. Corporate entertainment service
  3. Event management company
  4. Sport tour agency

Written by the company

ATM Hospitality is a cutting edge global hospitality provider, specialising in giving guests privileged exclusive access to VIP Experiences at Major sporting and entertainment events around the World. Let us Achieve That Moment for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

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4.9

All reviews

(140)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liverpool v Norwich City

Excellent, professional staff complemented by outstanding, friendly service from the initial enquiry to completion of our stay.
Highly recommended and many thanks for making this a great day!

28 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Organisation and Enjoyable Experience

I booked 8 tickets for the Leeds v Middlesborough game on the 2nd December, with the pre match meal etc in the Centenary Pavilion.

We all had a great time, including the six Middlesborough supporters witgh me.

Excllent oeganisation and will use ATM in the future.

2 December 2023
Unprompted review
Rated 5 out of 5 stars

Super corporate experience at Chelsea…

Super corporate experience at Chelsea FC
Pleasure working with Shay and Francesca. Organised a corporate booking for a Chelsea match with some specific requirements. All brilliantly taken care of by the team at ATM. A pleasure to work with.

12 November 2023
Unprompted review
Rated 5 out of 5 stars

A memorable long weekend in Paris for…

A memorable long weekend in Paris for the Rugby World Cup Final with my son. Eurostar, 4 star hotel and match tickets were booked and all organised superbly.
ATM were excellent and I couldn’t recommend them enough.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from Francesca and…

Amazing service from Francesca and Shay. Both made this whole experience incredible and smooth from booking and receiving the tickets. Would 100% recommended and will be using again. Thank you so much for all your help!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I got Club Wembley tickets from ATM hospitality and I don’t regret a thing. Shout out to Shay for being helpful from start to end, so helpful and replies to emails so quick. 2 days before the event we got our tickets and itinerary, and we got in with no problems. So smooth! I would go back again to these guys if I need my concert hospitality fix. 10/10 honestly thank you so much 🤍

18 August 2023
Unprompted review
Rated 5 out of 5 stars

We have used ATM Hospitality many times…

We have used ATM Hospitality many times and keep coming back for more

The service provided is second to none and the experiences/ events are absolutely world class

I cannot recommend ATM Hospitality enough as I have had so many special occasions brilliantly delivered over recent years

If you want money can’t buy experiences then look no further

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Francesca!

Francesca was great - from beginning to end. It's always tricky trying to find an authentic ticket seller especially for hospitality and Francesca and her team were extremely accomodating and answered all my questions, as well as providing a great experience for the Community Shield!

10 August 2023
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thanks for your review Nilo, glad to hear you had a fantastic time! I will pass on your feedback to Francesca and the team.

Rated 5 out of 5 stars

An overall fantastic experience from…

An overall fantastic experience from start to finish!

I have worked with ATM Hospitality throughout the years, and yet again, they have excelled themselves with their Hospitality at Wembley.

A shoutout to Shay for helping me once again!

6 August 2023
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Hi Elliot, thank you for the review. So pleased to to hear you had a great time at Wembley. I will pass on your feedback to Shay and the team.

Rated 5 out of 5 stars

Excellent customer service and help…

Excellent customer service and help whilst ordering VIP tickets for my husband and son for Leeds. They had a great day and it was so well organised, no stresses as Francesca and her team had everything so prepared. Thank you would definitely book through your company again.

6 August 2023
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thanks for your kind review!

Rated 5 out of 5 stars

Great Experience

Great company
Great communications throughout
Wouldn't hesitate to use again

30 June 2023
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thank you for the review Vinnie!

Rated 5 out of 5 stars

Harry Styles Wembley

I would not hesistate to reccomend this company, fast, reliable & helpfull in a market place that is fraught with zero service these people stand out from the crowd

17 June 2023
Unprompted review
ATM Hospitality logo

Reply from ATM Hospitality

Thanks for the review Jamie, I will pass on the great feedback to the team!

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