Atolea Jewelry Reviews 13,008

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,708 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the jewelry, noting its durability even with continuous wear in various conditions, including showering and swimming. Many appreciate the wide selection and the fact that the pieces maintain their appearance without tarnishing. The ordering process is described as easy, with fast and reliable delivery, and items often arrive beautifully and securely packaged. Reviewers also frequently highlight the excellent customer service, commending the prompt and helpful responses to any issues. However, some customers experienced issues with product quality, such as items breaking or tarnishing quickly, and occasionally found that the jewelry did not match the advertised quality or appearance. There were also mentions of incorrect sizing and concerns about the authenticity of materials like pearls. A few people reported problems with incomplete orders or dissatisfaction with customer service responses regarding these issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the durability and appearance... See more

Quality

People report positive experiences with quality, highlighting that many pieces are gorgeous, durable, and do... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of online... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the speedy... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never buy myself nice jewelry and this company had changed that for me. No I’m not continuously buying jewelry now, but I have bought seeeveral of their necklaces, rings, anklets, and earrings and w... See more

Rated 5 out of 5 stars

I recently ordered 4 items on the buy 2 get 2 free. Unfortunately there were issues with 2 of them - one was a necklace wher the lobster claw clasp failed and the other was a mini pearl ring which sna... See more

Rated 5 out of 5 stars

Great communication, really speedy delivery and everything was beautifully packaged. I’ve loved every item and there’s always some kind of offer on which makes their jewellery even better value! Love... See more

Rated 5 out of 5 stars

I love my necklace stack. There were so many choices, and it arrived much sooner than I expected. So far it has held up to showers, sweat, sleeping, sunscreen - I haven't taken it off since it was del... See more


Company details

  1. #158 of 293 best companies in Jewellery shop
  2. #71 of 111 best companies in Jeweller

Written by the company

ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 900.000+ customers worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

My jewellery is beautiful

My jewellery is beautiful and comfortable to wear. I have worn it in the sea and it was perfect. Just unfortunate the ankle chain I would like to be a bit longer, but I don’t have small ankles.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the Atolea jewellery

Absolutely love the Atolea jewellery, I ordered 6 silver pieces and love every single one. I had to make an exchange as I ordered the wrong size ring and the customer service team could not have been more helpful! I can’t wait to order my next bundle

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Atolea’s customer service team are amazing! after having a small issues with a piece of jewellery I ordered, i sent an email through and received a reply within the hour with the issue resolved. Could not recommend enough.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Classy Jewelry At An Affordable Price

Their online site is easy to use and shop. There are many different styles of jewelry to choose from and the jewelry is all very classy. I really like that they offer well made jewelry at an affordable price. The actual time from buying the product to it arriving at my door was 7-10 days, wish it was quicker. I will continue to buy from this company as I love their jewelry options! So glad I found them!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Discoloration made right

Discoloration made right, clasp discoloration and given refund for a new product, very kind and generous! Have multiple pieces and the quality is amazing, wear it everyday and maintains color for the most part.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Atolea jewelry has been amazing! I spend a lot of time being active and in the water. I love that I don’t have to worry about the jewelry losing its quality!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Love!

I'm always very happy with the jewelry I get from Atolea. I recently took a trip to Grand Cayman and wore one of my necklaces the entire time I was there. I was in the ocean, in the shower, sweating a lot, and applying sunscreen frequently and it held up amazingly!

I've ordered several necklaces, earrings, and bracelets and I'm always pleased with the look and quality of the pieces.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful On Trend Jewelry!

Beautiful on trend jewelry. Great customer service. Bought a couple of pieces for my daughter’s birthday. (She’s in has early 30’s.) She has a very active lifestyle and the jewelry doesn’t tarnish and always looks great on her. Bought a couple of pieces for myself too!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

I have purchased from the Atolea Jewelry Company numerous times and have been very impressed with the quality of the jewelry pieces. I wear my "Pearl Ankle Bracelet" all day, every day, and it still looks fantastic. A couple of the rings were smaller in size than the photo made it appear, but I have been very pleased with their Communication by email, their Customer Service, the prompt Delivery and the Quality of the Jewelry.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Love my jewelry

Love my jewelry! So stylish and i can wear them from Pilates to the beach to a dinner out. Never fades and always stands out. Also great for work and weekends. Can’t wait to get more. Delivery was fast too!

8 June 2026
Unprompted review

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