Atolio Vegas Reviews 

61
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

Received a nice gift. Was hoping to exchange it for a slightly different color, same model. Emailed the company 3 separate times over 2 weeks. Waited another 3 weeks...Crickets. Nada, Zilch, Nuttin'.... See more

Rated 5 out of 5 stars

I bought the Silver Zolten watch for my husband and it’s absolutely stunning! Heavy materials, stainless steel, beautiful design, it’s giving Audemars Piguet vibes. So worth it! My husband will defini... See more

Rated 5 out of 5 stars

Honestly I was expecting better service from the reviews that I have read. I have still not received my order which I have placed on the 3rd of September and no updates either. When i reached out to... See more

Company replied

Rated 3 out of 5 stars

Order took too long and was misrepresented. Website states orders will be shipped within 48 hours of purchasing. It did not ship for over a week after being purchased. I received notification that I o... See more

Company replied

Company details

  1. Watch shop

Written by the company

🇩🇪 Elegant and Sporty Watches, revolutionary prices. ⚡️Worldwide shipping, 24 month warranty.


Contact info

3.6

Average

TrustScore 3.5 out of 5

61 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(61)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not delivered

I ordered two necklaces from Atolio Vegas. after waiting the promised 2-5 working days delivery it still didn't arive. my track and trace gives me zero updates for 10 days now. i tried contacting Atolio Vegas multiple times but no answer at all. I absolutely wouldn't recommend ordering here if this is how they handle client contact and missing shipments.

9 January 2024
Unprompted review
Atolio Vegas logo

Reply from Atolio Vegas

Hey SF!

We're so sorry for the inconvenience you've faced, and we want to assist you promptly. Unfortunately, we couldn't locate any Instagram DMs or emails under the name „SF“ or with the attached order number.

Of course, we want to solve the problem as soon as possible, but we waited a while until Trust Pilot shared your order information, because in the beginning we did not have any information.
I see that the parcel has been already delivered.
We hope you are happy with them and contact with us please if you have any further quotations please use the live chat on our online store to get faster replay from our Team.



Thank you for your understanding and patience during this challenging time. We appreciate your trust in us and will do everything in our power to make things right for you.

Atolio Vegas Team

Rated 5 out of 5 stars

Just buy my second watch from there

Just buy my second watch from there, I love it! Actually love it! Support team is really fast, and always glad to help. Recommend that what you get for this price. Much love for team 😮‍💨🤝🏼

18 December 2023
Unprompted review
Rated 5 out of 5 stars

I love it

I love it. Never seen a better price quality ratio.
Feels heavy on the wrist, like a quality watch should. Perfectly fits into your desired style and has many slick details that separate it from its rivals.
You‘re missing out if you don't get one now.

29 August 2023
Unprompted review
Rated 3 out of 5 stars

Lets start with shipping

Lets start with shipping. If you pre-order the watch it can take several several months. I had to contact to get my watch, so it was pretty weird. When i got the mail that the watch was shipped i was stoked. The watch came and i investigated it. It is a bulk design i believe that you can buy at alibaba, and print your own logo, so i knew it wasnt a high end watch. They promised a free bracelet sizing tool, but it didnt come so i had to get it adjusted it on a clock shop. Also they say it has a seiko self winding motor, but it really doesnt have one. Its a lie. So 3/5 for this company, the watch came in a same looks that they advertised, but it lacked some important notes that they advertized on their website.

23 August 2023
Rated 5 out of 5 stars

Great watch great company

Great watch, great customer experience.

Ordered a watch which was delivered in time and in perfect condition. Kept up to date with tracking the whole time.

Already had multiple compliments on my new watch.

Watch looks and feels like a high end watch.

8 August 2023
Unprompted review
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