Atom Retro Reviews 13,995

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products available, noting that items often match the descriptions provided on the website. Consumers appreciate the wide selection of styles and find the shopping experience to be easy and enjoyable. People highlight the reliable and quick delivery service, with some expressing amazement at the speed of international shipments. The customer service receives accolades for its helpfulness and efficiency in resolving issues. Overall, individuals feel that the company offers excellent value, combining quality products with a seamless shopping experience.

Based on these reviews

Rated 5 out of 5 stars

I am changing my review because Atom has responded professionally and resolved the issue. To date, it has been the best online store for buying mod clothing in the UK, due to its speed, reliabilit... See more

Rated 5 out of 5 stars

I've bought a couple of tops from Atom Retro's excellent selection of clobber. I was so pleased with the KTF knitted polo I bought a second one in the other colour. DPD messed up the delivery... See more

Rated 5 out of 5 stars

Ordered the Royal blue monkey jacket in the Outlet I ordered the smallest size 36in Chest (all sizes available) thinking it would be a little big as I’m really a 34in chest but as it’s a slim fit i... See more

Rated 5 out of 5 stars

I asked if they could delay my delivery as I was going away. They couldn't have been more helpful. They contacted me a couple of days before dispatch to ask when I wanted it sending. Dispatched Friday... See more


Company details

  1. Men's clothes shop
  2. Ladies' clothes shop

Written by the company

Atom Retro specialises in retro and mod clothing for men and women. We also stock shoes, accessories and a range of vintage and retro inspired homeware and gifts. We stock a wide range of brands including Pretty Green, John Smedley, Ben Sherman and Levi's for men, and Collectif, Sugarhill Brighton, Louche and Irregular Choice for women. Atom Retro was established in 2004 and has grown to become the largest online retailer of mod and retro clothing in the UK. Our own clothing brand, Madcap England offers unique designs inspired by fashions from the 60s to the 90s.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Was looking for a style of Dr Martens which have been discontinued (Devon Flower) and found them on Atom Retro at a very good price! Being close to Christmas I didn't expect to receive them until early January but they were dispatched the next day and I received them on Christmas Eve. So pleased with the service, quality and value! Will definitely recommend to others :)

24 December 2024
Rated 5 out of 5 stars

Atom clothing

Have bought off this site for a few years now, never been disappointed with my purchases as they have always been good quality garments, competitive prices, and prompt shipping, will continue to use them, having recommended to family and friends.

6 January 2025
Rated 5 out of 5 stars

What a great experience this was

Finding your website by chance was the greatest thing. The rest was the icing on the cake.
Gorgeous clothes at a fraction of the price they should be. Fab customer service and order fulfillment and easy exchange of wrong size item.

I'll definitely come here first when I need something different to wear. All my friends loved my dress and leather jacket and asked where I bought it from.

Thank you

3 January 2025
Rated 2 out of 5 stars

There was no response regarding the…

There was no response regarding the promo code I tried to apply to my order.

26 December 2024
Atom Retro logo

Reply from Atom Retro

Hi,

Thanks for your review and feedback. I'm very sorry if you didn't receive a reply, however I can't find any emails from your email or quoting your order number. Please note, replying to automatically sent emails such as order info emails will not reach us. All customer services questions or enquiries should be sent to info@atomretro.com. Also we cannot usually apply promo codes in retrospect. Any enquiries about promo codes should be made prior to placing your order. If you need any more help, please contact us at info@atomretro.com. Thanks

Rated 5 out of 5 stars

Shipping

Being based in Switzerland, I expected my order to take a week or so to be processed, transported and delivered. From ordering to delivery only took 3 or 4 days.

1 January 2025

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