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Company details

  1. Laser equipment supplier

Written by the company

Shenzhen AtomStack Technologies Co., Ltd. is at the forefront of creating intelligent products, with a specific focus on DIY Laser Engravers and Infrared Lasers. Our dedication lies in enhancing product capabilities, particularly in ensuring precision and efficiency. At AtomStack, our mission is to empower DIY enthusiasts and creators with tools that ensure both efficiency and unparalleled quality in their endeavors.


Contact info

3.9

Great

TrustScore 4 out of 5

9 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Poor quality, poor service and slllooowww.

SUPPORT & SERVICE RUBBISH!!
Purchased a refurbished A10 Pro from Banggood - arrived quickly but received a broken and dangerous return - NOT a refurbished unit.
Laser glass was smashed so light came out towards the user, Controller USB & Power socket internals were all broken, PSU also broken, wrong size allen keys & even came with the previous owners used tywraps included.
Apparently though ALL Atomstack products are checked at least 4 times - clearly by the Chinese Blind Institute....
Banggood trying to get replaced (beginning to wonder) but Atomstack more interested in pointing blame (cannot see a UK delivery company opening the box, removing layers of foam, breaking the internal USB & power etc. then closing it up with correct tape) than supplying what paid for in good faith engraver. Weeks waiting and now apparently it takes 30 days at least to get spares shipped from their UK outlet to the UK - lies, more lies & slowdowns - AVOID

2 January 2025
Unprompted review
atomstack.com logo

Reply from atomstack.com

We are sorry to that you have bad experience with banggood.com which is one of our resellers. All items sold on www.atomstack.com are brand new except the ones tag with "refurbished". We are also doing our best to make sure our resellers to follow this rule. In case any resellers are breaking this rule, we will be assisting our users to get a satisfying solution.

Please share more info with us (a request has been sent to you through trustpilot), our team will get a fast investigation to the case.
Thank you.

Rated 5 out of 5 stars

I always carry my tools around for…

I always carry my tools around for large projects. The A70Max is a dream come true for me. Lightweight, easy to maneuver on a custom cart, and can cut through thick materials with ease. Its intuitive workflow is a great addition to my CNC machine. It truly inspires creativity.

29 August 2024
atomstack.com logo

Reply from atomstack.com

We’re thrilled to hear the A70Max has become such an essential part of your toolkit, William! It's fantastic to know it inspires your creativity and fits seamlessly into your projects. Thank you for sharing your experience!

Rated 5 out of 5 stars

I purchased the A70Max and it is truly…

I purchased the A70Max and it is truly amazing. The powerful laser and wide work area are perfect for handling large projects. This machine is a true game changer in its size category. Highly recommended!

28 August 2024
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Reply from atomstack.com

Thank you so much, Jorvik, for your glowing review! We're delighted that the A70Max meets your needs for large projects and that you find it to be a game-changer. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I recently purchased the A70Max and I…

I recently purchased the A70Max and I must say it's truly remarkable. The performance is outstanding, with a powerful laser that can handle even the most demanding projects. The large working area is a huge plus, allowing for bigger and more ambitious creations. This machine is definitely a great choice for those looking for quality and functionality in a larger size. I am extremely satisfied with my purchase and would highly recommend the A70Max to anyone in need of a top-notch machine.

25 August 2024
atomstack.com logo

Reply from atomstack.com

It's fantastic to hear that the A70Max has exceeded your expectations, Juan! Thank you for appreciating the power and size of our machine, and for your high recommendation. We're thrilled to be a part of your creative journey and look forward to seeing what you create next.

Rated 5 out of 5 stars

I bought the A70 max and love the big…

I bought the A70 max and love the big size and big power. But i met some confusion when setting up the machine. My request has been answered quickly by Andy, who kindly gave me an clear explanation on how to solve my problem through a video! Good service and thanks to Andy!

27 August 2024
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Reply from atomstack.com

Thank you for your feedback, Bramewell! We're glad to hear that Andy was able to assist you effectively. Your satisfaction is our priority, and we're pleased to have resolved your issue. We appreciate your support and are here whenever you need us!

Rated 5 out of 5 stars

Seems atomstack.com this site is the…

Seems atomstack.com this site is the official one. I compared several places and decided to buy from the brand of the A40. The machine is good and stable.

26 August 2024
atomstack.com logo

Reply from atomstack.com

Thank you for choosing us, Alberto! We're delighted to hear that you found our A40 machine stable and effective after comparing several options. Your trust in our brand means a lot to us, and we look forward to continuing to serve you with reliable products.

Rated 5 out of 5 stars

I'm constant pushing tools around to…

I'm constant pushing tools around to manage my space for large projects like conference tables. I couldn't imagine doing that with a super heavy CO2 laser and its external chilling unit. But my A70 Max is on a light weight cart I build, and moves around easily. I love it because the A70 punches thru those thicker materials quite easily, and it workflow is fajin jinmiliar to diode laser users. Its a great compliment to my cnc-which is a great tool itself, but the spinning bits can't create sharp inside corners and they tend to tear out delicate materials. That's where the A70 Max shines. It enables me to be even more creative!

3 September 2024
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Reply from atomstack.com

Thank you for sharing your experience, Wendell! We’re delighted to hear how the A70 Max enhances your workflow, especially in combination with your CNC. It’s great that it’s helping you be more creative and manage your space effectively for large projects. Your satisfaction fuels our commitment to innovate!"

Rated 5 out of 5 stars

I bought the A70Max

I bought the A70Max, and its performance is impressive! The powerful laser and large working area open up possibilities for bigger projects. Good machine in this big size!

24 August 2024
atomstack.com logo

Reply from atomstack.com

We appreciate your feedback, Yale! It's fantastic to know that the A70Max is living up to your expectations with its performance and size. We’re glad that it’s opening up new possibilities for your projects. Thanks for trusting in our machine!

Rated 1 out of 5 stars

DONT ORDER FROM THIS SITE

I HAVE ORDERED A LASER ENGRAVER FROM THIS SITE 10 DAYS AGO AND IT HASNT EVEN BEEN SHIPPED YET.
I HAVE WRITTEN THEM A COUPLE OF MAILS, THE FIRST ONE I SENT GOT A BLAND RESPONSE "We are currently in contact with the shipping company, urging them to expedite the shipment of your order"
AFTER THAT 5 MORE DAYS PASSED AND IVE WRITTEN THEM ANOTHER EMAIL AND NOW 3 DAYS LATER AFTER NOT GETTING A RESPONSE IVE WRITTEN THEM AGAIN. I STRONGLY DISCOURAGE YOU TO ORDER FROM THEIR SITE BECAUSE EVEN IF I ULTIMATELY GET MY ENGRAVER, THEIR CUSTOMER SUPPORT IS DISGRACEFUL. VERY VERY BAD EXPERIENCE.

25 November 2023
Unprompted review

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