Attfabrications Reviews 

127
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

ATT fabrications provided us with 4 sets of bespoke, aluminium crital style doors. Their service was excellent. They took their time, they were precise in their estimates and asked relevant technical... See more

Rated 5 out of 5 stars

Really pleased upvc french doors with side glass in black good quality easy adjust hinges for a pirfict fit delivered on time two man delivery team very helpful put the doors exactly were I requested... See more

Rated 1 out of 5 stars

Ordered French doors through its sister company, Vibrant Doors. The double-glazed units made by ATT were supplied to the wrong size. Although it has admitted its mistake, ATT seems in no hurry to pu... See more

Rated 1 out of 5 stars

Supplied with missing parts. Simply told not available. Design changes do not work with instruction supplied. Use of one keep plate for two doors prevents locking. Quality control is terrible. Fin... See more

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Company details

  1. Door manufacturer
  2. also in
  3. Aluminum Window Manufacturer
  4. Garden building supplier

Written by the company

ATT Fabrications has been exceeding customer expectations since the business first started in 2008. Since then the business has continued to develop and grow to supply a range of innovative products to the DIY Retail suppliers as well as key independent trade, retail and commercial customers. Across our collections, you can explore a range of French doors, bi-folding doors, glass roof lanterns and sliding patio doors, all guaranteeing the utmost in quality and style. We manufacture using PVC and Aluminium. We have recently introduced garden buildings within our product range which has grown in strength providing the customer with a standard range of buildings or bespoke products.


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4.0

Great

TrustScore 4 out of 5

127 reviews

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4.0

All reviews

(127)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent sales team

Excellent sales team, excellent customer after sales service, Karen very helpful thank you

2 September 2022
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Reply from Attfabrications

Thank you very much for your review. We appreciate you taking the time to share your experience with us. We work hard to provide outstanding products and service for our customers. We hope that you will purchase from us again in the future.

Rated 5 out of 5 stars

Would use again

Really good quality window it was delivered a few days later than first expected but communication was good and a good end product

16 October 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service, so your comments are very much appreciated. We hope that you will purchase from us again the future.

Rated 5 out of 5 stars

Great help with dimensions and info

Great help with dimensions and info, ordered, delivered on date arranged. Excellent quality, fitted myself and working great.

9 September 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking the time to share your experience with us. We work really hard to provide a good product for our customers. We hope that you will purchase from us again in the future.

Rated 5 out of 5 stars

Super pleased with new door

Super pleased with new door, arrived on time undamaged and nothing missing. Delivery driver super professional as was the rest of the team.

3 October 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking the time to share your experience with us. We work hard to provide a good product for our customers, and we pride ourselves on offering great customer service. We hope that you will purchase from us again in the future.

Rated 5 out of 5 stars

Garden Office and Gym

Had a 2 door garden office/gym designed and built to my specifications. They discussed and advised me the best fittings and delivered/built it in a day. When I requested aftersales advice and assistance they were quick to provide ongoing support and even sent me additional sealant/ventilation units and trim FOC when mine got damaged during post fitting decorating by myself. If I move and need to do this over again I will definitely use ATT Fabrications Gain

3 May 2022
Unprompted review
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking the time to share your experience with us. We work really hard to provide a good product for our customers and we hope that you will purchase from us again in the future.

Rated 5 out of 5 stars

Garden Building

The experience with ATT Fabrications throughout this process was very good.
Enquired about a bespoke Garden Building in march 22, dealt with Michael Walker who was very helpful and worked with me to get what I needed.
All materials delivered ahead of schedule & the building was installed in May 22.
The installation team were very professional and worked tirelessly to get everything finished in two days.
We had a slight issue with the patio doors which was sorted within a couple of weeks through customer services.
I would 100% recommend ATT Fabrications.

12 May 2022
Unprompted review
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again in the future.

Rated 5 out of 5 stars

A 3.6m x 3.6m garden studio in anthracite grey.

We ordered a garden studio from ATT at the end of 2021 for delivery In Spring 2022 on a mutually agreed date.True to their word the components were delivered on the advised date with no damages to any of the component parts. The assembly team arrived on the day agreed and without any fuss got on with the job. Assembly took about a day and a half although there was an issue with the correct closing of the door. This was subsequently rectified to our full satisfaction. We are extremely pleased with the end product. ATT were easy to communicate with from the early days of our initial enquiry right through to the final rectification of the door fault. We were kept fully informed at every stage. We are happy to recommend their service and product and have provided photos of the finished building as evidence of a job well done. It should be noted that the internal outfit of the insulation, boarding, plastering and electrical work was carried out by local tradesmen. NB. I did visit the factory before ordering in order to satisfy myself that the method of construction and use of materials in the product was going to meet my needs.

30 September 2022
Unprompted review
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking your time to share your experience with us. We work really hard to offer provide a good product for our customers.

Rated 4 out of 5 stars

Purchased a set of French doors

Had a few issues with some parts missing. Was resolved and sent out a few days later. Matt was a great help and kept in contact. Would use again in the future.

8 September 2022
Unprompted review
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking the time to share your experience with us. We work hard to provide a good product for our customers. We take customer service very seriously and want to improve our production. Please get in touch if there is anything further you would like to discuss.

Rated 1 out of 5 stars

Delivery date or lack of delivery, shambles

Payed for bi-fold windows over 9 weeks ago, delivery is already 4 weeks behind and have just received an email stating no guaranteed future delivery date at the moment. Very poor service, having no doors is now causing major issues with build.... Certainly wouldn't recommend.

15 September 2022
Unprompted review
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Reply from Attfabrications

It is unfortunate that we have had delays due to supply issues which we are trying our best to overcome. This has caused production delays.
We understand your frustration at this time, please contact Customer Services to discuss this further.

Rated 5 out of 5 stars

Would definitely recommend

Great product and excellent value. Order was completed on time and the service provided was superb. Would highly recommend.

1 September 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again the future.

Rated 4 out of 5 stars

I've used ATT for years

I've used ATT for years , good price, great products, sometimes delays due to supplier problems but that seems to be every where and, on most things, I'll keep using them.

26 August 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking your time to share your experience with us. We work really hard to offer provide a good product for our customers.

Rated 4 out of 5 stars

French Doors

Generally happy with the overall experience e and competitive costs. Some of the technical detail took a bit of sorting out, but all concluded satisfactorily.

12 July 2022
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Reply from Attfabrications

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we are doing a great job. Our customers are the heart of our business and we understand you are feeling disappointed about the technical issues.

Rated 5 out of 5 stars

Fantastic outdoor space

Amazing service and product, browsing the products was easy via their website, we also visited the showroom to see the product in person and had any questions we had answered, staff very friendly and knowledgeable, we now have a gorgeous outdoor space to use all year round! Highly recommended.

23 August 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking your time to share your experience with us. We work really hard to offer provide a good product for our customers and do pride ourselves on offering great customer service.

Rated 5 out of 5 stars

Great customer service and delighted…

Great customer service and delighted with the end results

20 August 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking your time to share your experience with us. We work really hard to offer provide a good product for our customers.

Rated 5 out of 5 stars

Excellent quality and service

Have just had our new garden building supplied and fitted,the quality is amazing and the service supplied by Att fabrications from start to finish was excellent,highly recommended

20 August 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again the future.

Rated 5 out of 5 stars

My home improvements

Brilliant service and product great value for money would recommend to use them

19 August 2022
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Reply from Attfabrications

Thank you very much for your review. We really appreciate you taking your time to share your experience with us. We work really hard to offer provide a good product for our customers.

Rated 4 out of 5 stars

Would use again, but……beware…

Firstly, I think I would use this company again, but only because their after sales team did resolve ALL the problems within a respectable time scale. However, at times, I thought we were their first customer they had ever supplied a patio door with sidelites to, there were so many silly mistakes. Firstly, they were delivered 2 weeks after the expected delivery date. Once delivered, the cill was missing! Within a only a few days after-sales team got it delivered. Now everything was delivered, we checked for damage. Unfortunately one of the patio doors had one of the hinges ripped off, and the middle one had been pressed into the door. Yet again, after-sales promptly arranged to resolve the problem and provided a replacement patio door and said they would complain to the delivery company. Inside a week we had the door, so all ready for the builder to install? Not quite! The builder noticed that the tramsom (below the opening sash) on both the sidelites was somehow 5mm wider than the top and bottom(not sure what happened to final inspection as these sidelites should have been rejected, before dispatching). Basically when sidelites were assembled to main frame, the complete frame would now not fit into the opening. As I needed to get these patio doors finally fitted asap, after negotiating our options with the after-sales, our builder managed to do an excellent job, and the finished product did look amazing. My suggestions to anyone purchasing? Check the items closely when they arrive, and make sure you have a decent, experienced builder who knows what he’s doing. And get in contact with the after-sales team, they are there for that reason, and they did resolve ALL of the problems. I think this is a fair review with positive criticism, which hopefully will avoid the problems I had. Wayne Osborne

13 August 2022
Unprompted review
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Reply from Attfabrications

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we are doing a great job. Our customers are the heart of our business and we understand you are feeling disappointed about the mentioned issues. Please contact us should you wish to discuss this further.

Rated 5 out of 5 stars

Thery helpful with there services and…

Thery helpful with there services and not to long waiting

10 August 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again the future.

Rated 5 out of 5 stars

Great service

Great service and lots of help when I was ordering my doors kept informed throughout the process excellent

4 August 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again the future.

Rated 5 out of 5 stars

ATT were very professional throughout…

ATT were very professional throughout the whole process, I purchased a garden room from them and they delivered on time and the quality of build was great.. Sitting here writing this review from inside looking out on to the garden.. brill

29 July 2022
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Reply from Attfabrications

Thank you very much for your review. We do pride ourselves on offering great customer service and, so your comments are very much appreciated. We hope that you will purchase from us again the future.

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