Attune Hearing - Carnegie Reviews 19

TrustScore 4.5 out of 5

4.6

Koornang Road 48, 3163 Carnegie, Victoria, AU


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Rated 5 out of 5 stars

My mum has a hearing problem and we have been with attune, Carnegie for the last 4 years. From the date of first hearing test to purchasing the device and subsequent support has been amazing. The hear... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Attune Hearing. The play techniques used with my 4 year old son were highly effective in that he thoroughly enjoyed the experience and all tests were able to be completed. Delini wa... See more

Company replied

Rated 5 out of 5 stars

Staff at Carnegie were super lovely and helpful. Offered to send me a reminder to have another assessment done in a couple years time and emailed report to me promptly. Highly recommend

Company replied

Rated 5 out of 5 stars

I visited Carnegie Attune this morning . As it was my first hearing test Mina took the time to reassure me and explain what she was going to do and why . She went through the results with me and... See more

Company replied


Company details

  1. Hearing Aid Shop
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Great experience at Attune Carnegie…

Great experience at Attune Carnegie with Mina Nadrajah who explained everything clearly and was extremely helpful.

4 June 2022
Unprompted review
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Reply from Attune Hearing - Carnegie

Thank you for your review Dayle, much appreciated. Have a great day!

Rated 5 out of 5 stars

Amazing Hearing support

My mum has a hearing problem and we have been with attune, Carnegie for the last 4 years. From the date of first hearing test to purchasing the device and subsequent support has been amazing. The hearing specialists have taken extra care especially for the elderly to ensure the issues are resolved. Thanks attune for your service. Recommend to give attune Carnegie a try for your hearing needs.

25 May 2022
Unprompted review
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Reply from Attune Hearing - Carnegie

Thank you for your review Sri, we appreciate the time you have taken to write us some lovely feedback. We're happy to hear about what our clinical team in Carnegie could do for you and your mum. Their professionalism and compassion is wonderful. We wish you both the very best!

Rated 5 out of 5 stars

Highly recommend Attune Hearing.

Highly recommend Attune Hearing.
The play techniques used with my 4 year old son were highly effective in that he thoroughly enjoyed the experience and all tests were able to be completed.
Delini was a pleasure to deal with, I would highly recommend her as she is very thorough in her explanations and is just generally very nice in her interactions.

27 April 2022
Unprompted review
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Reply from Attune Hearing - Carnegie

Thankyou for your lovely feedback Melanie. Children a very precious at that age and play may be the best way they learn and interact. We're happy to hear you and your little one had fun with Delini during the tests and that you would continue seeing her. Have a fantastic week ahead!

Rated 5 out of 5 stars

Staff at Carnegie were super lovely and…

Staff at Carnegie were super lovely and helpful. Offered to send me a reminder to have another assessment done in a couple years time and emailed report to me promptly. Highly recommend

5 April 2022
Unprompted review
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Reply from Attune Hearing - Carnegie

Thankyou Chantell for taking the time to write feedback for our Carnegie hearing clinic. We ensure our staff are up to date with our clients to maintain accuracy and ensure you are getting the best care. All the best Chantell!

Rated 5 out of 5 stars

I visited Carnegie Attune this morning…

I visited Carnegie Attune this morning .
As it was my first hearing test Mina took the time to reassure me and explain what she was going to do and why .
She went through the results with me and answered very clearly any queries I had .
She has such a professional and friendly manner .

18 March 2022
Unprompted review
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Reply from Attune Hearing - Carnegie

We appreciate the feedback Maggie. Mina is pleasant to speak with and it's lovely to see that she is going the extra mile to help you understand what is happening with your hearing. It's good to be open with her about any concerns you may have. All the best!

Rated 5 out of 5 stars

amazing practise

super friendly, helpful and kind! Definitely reccomend!

16 August 2021
Unprompted review
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Reply from Attune Hearing - Carnegie

Thanks Imogen! Have a great end to your week.

Rated 5 out of 5 stars

I was very happy with the hearing…

I was very happy with the hearing assessment that Mina did for my four year old. She was able to connect with my daughter and properly assess her hearing by playing a game with her. I do recommend this clinic and Mina for hearing assessment.

22 July 2021
Unprompted review
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Reply from Attune Hearing - Carnegie

Thank you Meysam for taking the time to give your positive feedback about our Attune Clinic, Carnegie. The children that attend our clinic are very important to Attune. The connection with a child is imperative to ensure that there is a positive result. Thank you so much for your recommendation to our clinic.

Rated 5 out of 5 stars

Great experience at Carnegie.

We had a great experience at Carnegie with my 1 year old. Felt comfortable on arrival and Mina was great, spending the time engaging with my daughter and having fun with her during the hearing screen. Highly recommend the services at Carnegie Attune Hearing.

28 January 2021
Unprompted review
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Reply from Attune Hearing - Carnegie

Thank you Lisa for sharing the great experience that you and your one year old daughter had attending our Attune Clinic, Carnegie. Our babies and children patients are very important to Attune. It is imperative to spend the time to gain the trust from a child before any aspect of testing takes place. Mina is a professional in the field and only wants the best outcome for the child and the hearing test. We really appreciate your strong recommendation for the services that you have received from Mina and Carnegie.

Rated 5 out of 5 stars

I was greeted by a cheerful person and…

I was greeted by a cheerful person and made to feel welcome. The appointment was on time and Mina was exceptionally helpful, listening to all I had to say and asking relevant questions. After the hearing test was completed, she explained what she had seen and found and what the results meant. I was impressed and would certainly recommend Carnegie Attune to others. The results were sent to my GP.

20 December 2020
Unprompted review
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Reply from Attune Hearing - Carnegie

Thank you Susan for your constructive review after attending our Attune Clinic, Carnegie. Any medical appointment can be daunting. At Attune, our professional team understand this fact and they ensure that every patient that is referred to them is comfortable from the first meeting. Our audiologists know that it is imperative to answer all questions asked with advice and knowledge. We really appreciate your recommendation to others.

Rated 5 out of 5 stars

Fantastic.I have been attending Attune…

Fantastic.I have been attending Attune Hearing in Carnegie for almost 3 years and what a team of staff that work there.Every time i have an issue there is never a problem they cannot fix.
Had an issue with the wind (no, its not my diet) but the continuing whistling over the microphone, well there is a fix,Hope sold me a couple of "socks"that sit over the hearing aid & what a difference.
My advice is visit the clinic & meet the staff in person i highly recommend it.
Dave Harris.

10 December 2020
Unprompted review
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Reply from Attune Hearing - Carnegie

Well what can we say Dave. Such a wonderful response mixed with humour. We are glad our clinical hearing team could solve the issue and we look forward to assisting you well into the future. Thank you!

Rated 5 out of 5 stars

easy and professional

when i arrived i was not sure what to expect but was pleasantly surprised by the level of technical testing & their explanations put into a very understandable 2 way conversation, Mina was professional and answered all by questions. Mina sent through the results to my doctor. Very handy to have a profession outfit in my local area of Carnegie
regards mark

10 December 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Our audiology clinic at Carnegie will be most happy with your response to your visit Mark. We strive to provide our clients with the most responsive explanations and answer questions relating to their hearing concerns with the utmost care and consideration. Have a lovely week!

Rated 5 out of 5 stars

Hearing review appointment at Carnegie

I met with Mina today at the Carnegie branch. I found her to be professional, thorough and friendly. Throughout the appointment, Mina was professional, thorough and friendly - overall, a delightful person. Thankyou Sue at reception who acknowledged me immediately. I highly recommend the Carnegie branch.

25 November 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Thank you John for that wonderful response from your visit to our Audiology clinic at Carnegie. Its great to know our clinical hearing team are friendly, professional and acknowledge every single client throughout their time with us. We hope you have a lovely weekend!

Rated 5 out of 5 stars

Attune Hearing Carnegie

It was great to see Mina at Attune Hearing Carnegie today. She took great care in my hearing test to thoroughly investigate the issues.
The polite and helpful receptionist was able to answer my questions about follow up appointments and the medicare rebate was generous.
Highly recommended.

28 October 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

What lovely comments Strum! Its great to hear that our Clinical hearing team and Audiologist Mina made your visit comfortable, informative and investigated your hearing issues with a productive outcome.

Rated 5 out of 5 stars

Attune Hearing Carnegie - highly recommended

I have been dealing with Attune Hearing in Carnegie since February 2020, and have found them unfailingly efficient, helpful and considerate. During my last visit in mid-October I mentioned to Mina that I had read somewhere about a suggested link between hearing loss and dementia. We discussed the topic briefly, and I was delighted to receive an email from Mina today attaching a copy of a directly relevant paper which appeared in the September 2019 issue of the Hearing Journal. How about that for a professional approach?

I strongly recommend Attune Hearing Carnegie to anybody seeking assistance with hearing.

21 October 2020
Unprompted review
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Reply from Attune Hearing - Carnegie

What a wonderful statement Robert. Its a testament to our Audiology clinic at Carnegie and their clinical hearing team, especially Mina, that amplifies how well they conduct themselves with their clients and considers their overall well being.

Rated 5 out of 5 stars

Great Service

Mina was very helpful and friendly and informative. She made me feel comfortable.
In addition. Sue the receptionist was very friendly and professional. Highly recommend.

21 October 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Again, another wonderful response with regards to our Audiology clinic at Carnegie and their clinical team. What a lovely visit you must have had Mary and we are so appreciative for your feedback.

Rated 5 out of 5 stars

Highly Recommend

Attune Hearing were really wonderful with my 4 year old. They communicated at a level with her where she felt comfortable and was able to cooperate. The tasks were fun for her and she was very comfortable with the whole process. I would highly recommend Attune for hearing testing in Children.

21 October 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

What can we say Janelle, but our clinical hearing team at Carnegie must have something special when it comes to assisting their clients, especially our little members. Its a testament to their ability to understand and interact on a level that children find fun, but lead to testing outcomes. Great work everyone!

Rated 5 out of 5 stars

Mina and Sue are very helpful and…

Mina and Sue are very helpful and approachable. Definitely worth visiting.

13 October 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Their definitely must be something in the air down Carnegie way Zner, but we think its the professionalism of our Clinical hearing team and our Audiologist Mina who are the ones making our clients feel so supported.

Rated 5 out of 5 stars

Excellent professional service

We had our pre-school aged son's hearing checked at Attune - they were excellent. The staff were wonderful with him - engaging, lovely and professional. The report was sent to our GP with results and recommendations on the same day. I highly recommend Attune.

14 September 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Thank you very much Laura. Its always a lovely when reading comments to know that our clinical hearing team at Carnegie have excelled yet again with the professionalism and follow through to assist each client with the best outcome possible.

Rated 5 out of 5 stars

Great Carnegie Service .

Mina & Sue have been offering me wonderful service for a few years now . They are extremely professional , kind , compassionate & prompt with their service & service delivery .
Their helpfulness & initiative has helped me immensely.

I thoroughly recommend Carnegie Attune hearing .

28 August 2020
Unprompted review
Attune Hearing - Carnegie logo

Reply from Attune Hearing - Carnegie

Another gold star for our Audiology clinic at Carnegie. Thank you to our client for that wonderful comment and we will most certainly let Mina and Sue know how great you think they are. Being kind, compassionate and professional is a star quality of our team at Carnegie. Well done.

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