Appointment was on time, receptionist was very pleasant, helpful, efficient. Audiologist was very nice, explained processes and results well. This was first visit to Attune, it would be much easier if... See more
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Location
Switch locationWilletts Road 93, Level 1, 4740 Mount Pleasant, Queensland, AU
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They really helped with my Mum’s hearing. Excellent service and very well explained. It’s so great to be able to talk to her without shouting now lol. Would definitely recommend.
Company replied
All the Staff are very friendly, offering professional service and advice. I am trialing a pair of hearing aids which I initially thought I didn’t need but wow I’m blown away with the difference!... See more
Company replied
Appointment was a little behind time, the hearing specialist was pretty good and discussed some devices that may improve my hearing Would recommend
Company replied
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Willetts Road 93, Level 1, 4740, Mount Pleasant, Queensland, Australia
- (07) 4965 4650
4.5
Excellent
20 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Professional and courteous
Friendly, professional service, extremely descriptive and Thourough, left feeling heard, and educated about my visit.
3 May 2022
Unprompted review
Reply from Attune Hearing - Mackay
Thankyou George for your positive review on our Mackay hearing clinic. It's great to hear that our clinical teams take great care of their clients. All the best!
They really helped with my Mum’s…
They really helped with my Mum’s hearing. Excellent service and very well explained. It’s so great to be able to talk to her without shouting now lol. Would definitely recommend.
20 April 2022
Unprompted review
Reply from Attune Hearing - Mackay
We appreciate your valuable feedback Lesley. We're very happy to hear how you and your Mum have been getting along and that her hearing has improved! Thankyou for rating our Mackay hearing clinic and we wish you both the very best!
Happy patient 😁
Very pleasant greeting on arrival, professional service from reception and very friendly and professional attention by the audiologist, explained the test thoroughly and explained my options in a very easy to understand way. All together a very pleasant experience.
17 February 2022
Unprompted review
Reply from Attune Hearing - Mackay
Thankyou Jeff for letting us know you had a good time at our hearing clinic in Mackay. We're happy to hear what our clinical team do for their patients to ensure they get the best outcome. All the best!
Very lovely staff wonderful to deal with
2 December 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for letting us know how your visit with Attune Mackay went Megan. It really makes a difference when the staff are lovely, pleasant and friendly.
Professional
Professional, prompt service with a smile. Highly recommended
21 October 2021
Unprompted review
Reply from Attune Hearing - Mackay
What can we say but thank you Revathi and its wonderful to hear you found our clinical hearing team at Attune Mackay professional and caring with smiles on their faces.
Appointment was on time
Appointment was on time, receptionist was very pleasant, helpful, efficient. Audiologist was very nice, explained processes and results well. This was first visit to Attune, it would be much easier if New Patient paperwork was made available (maybe on line or by email) prior to the appointment time, we were early for the appointment so had time to complete it there, but I would have preferred doing it beforehand. Otherwise very happy.
8 October 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for that honest comment Brad T. We understand that paperwork can be a hindrance so we will definitely take your suggestion onboard, but its great to hear you found our clinical hearing team helpful and professional. Have a great week!
Everyone is very helpful and nothing is…l
Everyone is very helpful and nothing is to much trouble.
Only to happy to answer any questions.
Happy and friendly atmosphere.
22 September 2021
Unprompted review
Reply from Attune Hearing - Mackay
What wonderful feedback Julie and its great to know that our Audiology clinics are friendly and helpful when assisting their clients. Have a great week!
Friendly & Professional
All the Staff are very friendly, offering professional service and advice.
I am trialing a pair of hearing aids which I initially thought I didn’t need but wow I’m blown away with the difference!
I will be recommending their service.
4 September 2021
Unprompted review
Reply from Attune Hearing - Mackay
What a terrific outcome Fiona. Trialing hearing aids allows us to offer the opportunity to our clients to see what a difference they can make in your every day life, so hats off to our clinical hearing team from Attune Mackay!
professional friendly staff excellent…
professional friendly staff excellent client service.
24 August 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for the feedback Mr Burger. Have a great weekend.
5 star
No problems been going here for a number of years now and I have always been looked after
19 August 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for the feedback Leslie. So glad we remain your prefered hearing provider. Have a great weekend.
Review
Appointment was a little behind time, the hearing specialist was pretty good and discussed some devices that may improve my hearing
Would recommend
17 August 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for the feedback Nick. We will pass it onto our clinical team. Have a great weekend.
So professional and very helpful
So professional and very helpful. the ongoing service that’s included in the purchase of your hearing aid package is such a saving on its own.
I have no hesitation in giving them five stars would totally recommend
10 August 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you for the detailed feedback about your hearing aids and our support package Savannah! We hope everything is going well. Don't hesitate to call if you need anything :)
Excellent service friendly staff
1 July 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Linda for your positive review for our Attune Clinic, Mackay. Our team in the Mackay, are professionals in their field, providing excellent and friendly service at all times.
Amazing service and the staff were so…
Amazing service and the staff were so lovely. My 1yr old daughter was getting the hearing test completed and she was extremely comfortable with the staff also. Highly recommended!
1 July 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Shanae giving us this positive feedback about our Attune Clinic, Mackay. Our baby and children patients are very important to Attune. If the child is comfortable with the process, there will be a better outcome with the hearing test results. We really appreciate your recommendation for to others for our Attune Clinic.
Wonderful service staff were lovely and…
Wonderful service staff were lovely and very helpful
17 May 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Angela for this lovely review. Service and assistance are two main fundamentals to our Attune clinic's repertoire.
The people here looked after my every…
The people here looked after my every need. Friendly service. I would recommend them to anyone.
11 May 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Peter for sending through this personable review. Our Attune Hearing clinic's, endeavour to look after every hearing need. Our team are hand picked, wonderful people who provide the friendly service. Thank you for your recommendation.
Great with children
5 May 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Kerri. This is wonderful feedback how good the clinic is with children. Our clinic's pride themselves in looking after everyone who walks through their doors.
Thank you
Sara and her team give the best and most professional service I have ever received. I have recommended their services on numerous occasions and will continue to do so.
4 May 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Lorelle for your recommendation of our Attune Clinic, Mackay. The clinic always strives to ensure that the service they provide to our patients is of the highest professional level and the outcome of an appointment is always a successful outcome.
Always greeted with a friendly face and…
Always greeted with a friendly face and the service is amazing
30 April 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Raelene for your kind words. Our ladies at the Attune Clinic, Mackay are first-class. The service they provide is second to none. They love what they do and it shows in their day to day undertaking.
All the staff were friendly and…
All the staff were friendly and extremely helpful At the moment I’m in a wheelchair and every one assisted me with this
Communication after my appointment has been good
29 April 2021
Unprompted review
Reply from Attune Hearing - Mackay
Thank you Ali for taking the time to write this positive review. Communication is the essence to ensure that our patients understand our processes when having an appointment with Attune. Assistance and kindness is always a portion that is a given when attending the Attune Clinic, Mackay.
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