Attune Hearing - Morphett Vale Reviews 15

TrustScore 4.5 out of 5

4.5

231-233 Main South Road, Southern Specialist Centre, 5000 Morphett Vale, SA, AU


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See what reviewers are saying

Rated 4 out of 5 stars

I have nothing but praise for Zoe who guided me through the whole process of choosing, fitting and tuning my hearing aids. Previously I had been both apprehensive and sceptical. Jo always kept me inf... See more

Company replied

Rated 5 out of 5 stars

Heidi and kate were so friendly, it made you feel relaxed, i needed a hearing aid, kate really explained everything and showed me all the options to choose from. I highly recommend going to see Kate... See more

Rated 5 out of 5 stars

Thorough testing with clear explanation of results. Options for hearing aids discussed with no pressure. Competitive pricing of hearing aids.

Rated 4 out of 5 stars

Very understanding- Visited last week as my husband's carer. My husband has severe depression and anxiety and bit of claustrophobia too, and had complained of ringing in his ears with hearing loss, b... See more

Company replied


Company details

  1. Hearing Aid Shop
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

  • 231-233 Main South Road, Southern Specialist Centre, 5000, Morphett Vale, SA, Australia

  • (08) 8486 5844

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Highly Recommend

Heidi and kate were so friendly, it made you feel relaxed, i needed a hearing aid, kate really explained everything and showed me all the options to choose from.
I highly recommend going to see Kate and Heidi, they will look after you

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Great staff, great experience

Had a great experience. I was a bit nervous about how the test would go, but they put me at ease, talked me through the steps and what different results did (or didn't!) mean and made the whole process very easy. Friendly, knowledgeable and courteous staff. Thanks!

28 September 2022
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Hi JL, we're happy to hear you were at peace during your session at our Morphett Vale hearing clinic. All the best moving forward, and we hope you enjoy your holiday break over the Christmas period!

Rated 5 out of 5 stars

Very lovely and attentive staff

Very lovely and attentive staff, thank you Kate and Heidi.
Everything for the test was clearly explained and didn't seem rushed.
Also had to bring my 6 month old with me to my appointment and even when he cracked it Kate was so calm, which was very appreciated.
Thank you

11 August 2022
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Hi Bee, we're glad that it was a smooth process for you and your little one. You are in good hands with our lovely team at Morphett Vale. Best wishes!

Rated 5 out of 5 stars

Attune are great!

Heidi was very pleasant and Kate was lovely, explained everything clearly including my options for the future, thanks. I like that I get follow up calls too, as life is busy and I find this helpful!

21 July 2022
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Hi Julie-Anne, it's good to hear you had a pleasant and productive time at Attune Morphett Vale. We're so pleased you told us you found it helpful. Do reach out should you have further questions or concerns about your hearing. Enjoy the rest of your afternoon!

Rated 5 out of 5 stars

Kate was very professional and…

Kate was very professional and friendly. Explained my results thoroughly and options going forward. A very pleasant experience. Thank you

8 July 2022
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Hi Kate, thanks for letting us know about your visit with our audiology team at Morphett Vale. We're happy to hear you came out happy with your assessment and you are taking steps to better hearing. All the best!

Rated 4 out of 5 stars

I have nothing but praise for Zoe who…

I have nothing but praise for Zoe who guided me through the whole process of choosing, fitting and tuning my hearing aids. Previously I had been both apprehensive and sceptical. Jo always kept me informed and up to date and assisted me when I needed it.
Only four stars? I'm a hard marker and nobody is perfect.

9 May 2022
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Thankyou Geoffrey for your great review on our hearing clinic in Morphett Vale. We appreciate the time you have taken to give us your honest feedback and star rating. Our clinical staff aim to always provide high quality service to our clients and we're happy to hear our Attune family at Morphett Vale could make a difference for you!

Rated 5 out of 5 stars

All very professional

18 November 2021
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

What a lovely comment Jeff and we're glad to know that our Audiology clinic at Morphett Vale pride themselves on their commitment to professionalism and client care!

Rated 5 out of 5 stars

Compaction…

Compaction is what I found they treated my mum with dignity their not about money like most but are there for you

13 October 2021
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

What a lovely comment Christos and its wonderful to know our clinical hearing team showed compassion and empathy towards your mother.

Rated 5 out of 5 stars

They were more thorough than others

They were more thorough than others. They checked ear pressure etc that others ignored

18 May 2021
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Thank you Ronald for your positive declaration. Our hearing tests at Attune Hearing are extensive full diagnostic hearing tests, including air, bone, speech audiometry, including immittance testing.

Rated 5 out of 5 stars

Amazing, positive experience

Staff were excellent, professional and thorough. They took the time to answer all of my questions and make sure I understood the results of my test. Absolutely recommend to anyone needing a consultation.

22 March 2021
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Thank you Mr or Ms Tolli for your positive review. It is always a pleasure to hear how amazing and professional our Attune Clinic team at Morphett Vale are. We really appreciate your recommendation to anyone needing assistance in their hearing health journey.

Rated 5 out of 5 stars

patient, professional, I recommend her.

Carmen was very patient and professional, I would recommend her to anyone.

28 October 2020
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

Its great to hear that you found Audiologist Carmen professional and attentive to your needs Gordon. We will certainly pass on your kind words. Have a great week!

Rated 4 out of 5 stars

Very Understanding- Visited last week

Very understanding- Visited last week as my husband's carer. My husband has severe depression and anxiety and bit of claustrophobia too, and had complained of ringing in his ears with hearing loss, but our Attune specialist was more than understanding, kind and informative. . We will be going back again for sure.

21 August 2020
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

What a wonderful comment Lynn and we are so happy to hear that your husband found our clinical hearing team understanding and kind with regards to his condition. Its their abilities to attend to the whole person that makes our Audiologists professional and caring.

Rated 5 out of 5 stars

I felt so listened to (pardon the pun)…

I felt so listened to (pardon the pun) and cared for by Carmen. I felt my whole health was taken into account rather than just my hearing which I really appreciate as I know we are more than just a body part.

Carmen was so professional in her approach and handled the testing equipment so efficiently and with great ease. I felt very comfortable and at ease in her presence.

Carmen's ear examination was painless which was a first for me as other health providers have previously jammed the otoscope into my ear which has caused me great pain.

I felt Carmen was non biased in her report of my ear health which I really appreciated. Her assessment of my ears and hearing relieved much of the anxiety I had about the health of my ears. I found the appointment to be invaluable and would recommend this service to anyone.

19 August 2020
Unprompted review
Attune Hearing - Morphett Vale logo

Reply from Attune Hearing - Morphett Vale

What a wonderful response Karen and we are so pleased to hear that our Audiology clinic at Morphett Vale and Carmen in particular could put your doubts to ease throughout the whole process. Its way nicer to be treated as a person rather than a subject and the loss of hearing can be quiet stressful. We hope to continue this relationship well into the future. Thank you.

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