Attune HearingReviews 

1,303
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Iryna at Attune hearing in the Wesley hospital is simply wonderful She is compassionate understanding and caring Iryna makes the process from start to finish impeccable Always On time and punctual S... See more

Company replied

Rated 1 out of 5 stars

This company is like stalkers. The amount of time that they keep calling, trying to tell you that you are due for your annual hearing check is outrageous. I had to ask them repeatedly to stop calling... See more

Company replied

Rated 2 out of 5 stars

what a dogs dinner this mob is . i have had attune hearing aids bought from attune , hoppers crossing vic,[ alice] i tried the website to see what they carry in updated versions, couldn't find a th... See more

Rated 5 out of 5 stars

As a follow up with Chris at Attune after prior appointments which were great + friendly staff refer 1st review & Phonac loan aids working great. My initial Signia H:aids after 3rd. replacements still... See more

Company details

  1. Hearing Aid Shop
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


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3.5

Average

TrustScore 3.5 out of 5

1k reviews

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3.5

All reviews

(1,303)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The team at Attune Hearing have always…

The team at Attune Hearing have always provided me with easily understood advice and great products over a number of years in an efficient and friendly manner.
I applaud Attune for upgrading my hearing aids last week due to a change in re-chargeable battery supply. I now have the latest technology at no extra cost to me.

17 November 2021
Unprompted review
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Reply from Attune Hearing

This comment was such a pleasure to read John and we certainly love to hear how well our clinical hearing teams look after their clients, as well as providing you with the technical upgrades that allows your hearing to improve at no extra cost. Great work Bundaberg!

Rated 5 out of 5 stars

All the staff very friendly and caring…

All the staff very friendly and caring (especially admin) from booking my appointment to my consult was very efficient. Highly recommended

15 November 2021
Unprompted review
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Reply from Attune Hearing

What a great outcome Brenda and glad to know that our clinical hearing at Mount Ommaney are so friendly and caring with all their clients.

Rated 5 out of 5 stars

Very professional

Very professional, friendly and helpful, would definitely return.

11 November 2021
Unprompted review
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Reply from Attune Hearing

Thank you for that kind comment left Neil. It is very nice to know that our clinical hearing teams are always professional and friendly with each and every client.

Rated 5 out of 5 stars

I arrived on time and was taken…

I arrived on time and was taken straight in. The proceedure was explain in full in an easy to unstand way. A very pleasant experience.

10 November 2021
Unprompted review
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Reply from Attune Hearing

We are very pleased to hear Joseph that our Audiology clinic at Kippa-Ring have taken such good care of you throughout your visit. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Recommended

Got an appointment quickly, skilled staff, good follow up and service

10 November 2021
Unprompted review
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Reply from Attune Hearing

This is exactly what we loved to hear from our clients Jean - that our clinical teams are skilled, efficient and caring.

Rated 5 out of 5 stars

We had a great experience

We had a great experience. My son needed a little more time to complete his test, and the specialist was very accomodating and patient with him.

10 November 2021
Unprompted review
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Reply from Attune Hearing

Thanks for leaving this comment Renee and we are so happy yourself and your son found the visit with our Audiology clinic at Mount Barker efficient, professional and caring towards his needs.

Rated 5 out of 5 stars

My 5 star experience at Attune Hearing…

My 5 star experience at Attune Hearing Rockhampton from the reception staff to Kar Won they were all very professional and kind, it made my experience of getting hearing aids a pleasant one, I cannot thank you enough

9 November 2021
Unprompted review
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Reply from Attune Hearing

Such a wonderful comment to have left John and thank you for taking the time to do so. It really does make a difference when we hear back from our clients and how they value their visits with our clinical hearing teams and Audiologists. We hope to continue such care for you well into the future. Take care!

Rated 5 out of 5 stars

Professional

Professional, comprehensive and informative on the outcome of the testing. Thank you Courtney, well done.

9 November 2021
Unprompted review
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Reply from Attune Hearing

Thank you for such a nice comment David and glad you found the clinical hearing team at our Wesley clinic professional and supportive to your needs.

Rated 5 out of 5 stars

Thank You

From the phone call to make the appointment to the end of the hearing test I could not fault anything. Shame my hearing wasn't as good. Would certainly recommend Attune Hearing HB.

8 November 2021
Unprompted review
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Reply from Attune Hearing

Snaps go out to our clinical hearing team at Hervey Bay and thanks to Dean for leaving such a lovely comment about them.

Rated 5 out of 5 stars

My problem was solved without fuss and…

My problem was solved without fuss and at a fair price. The equipment was made ready for me and all I had to do was plug it in.
Highly recommend

8 November 2021
Unprompted review
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Reply from Attune Hearing

Having problems solves without fuss and bother always makes life so much easier, doesn't it Ian, so we are glad to hear that our team at Caboolture Attune were able to assist your needs in such a prompt and efficient way.

Rated 5 out of 5 stars

Thanks Erin and Jenny

Thanks Erin and Jenny
Great to deal with and they go the extra mile

8 November 2021
Unprompted review
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Reply from Attune Hearing

Thanks for this comment Sally and taking the time to let us know how your visits go at the Kippa-ring Attune Hearing clinic. Great to hear the clinical hearing team are taking such good care of you and their other clients.

Rated 5 out of 5 stars

The entire team works together…

The entire team works together diligently, courteously and always in a friendly manner. Rochelle is the best face for the “face” of Attune Hearing Norwest. Her smile is contagious, she always greets you warmly whether in person, by phone or email. Her attention to cleanliness is also reassuring.

8 November 2021
Unprompted review
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Reply from Attune Hearing

This is such a wonderful comment Michelle and it really does make a difference when our clients let us know how their visits are conducted at each clinic. Snaps go out to our Norwest team for their efforts and consideration of each other but especially clients and the attention they pay them.

Rated 5 out of 5 stars

Emergency fix! As my tubing snapped unexpectedly I was

As my tubing snapped unexpectedly I was able to make a call. Thanks to Rochelle was slotted in as an emergency fix, even though they were booked out for the day. Sarah did a fantastic job replacing them for me. Very understanding. Thanks to the lovely staff.

8 November 2021
Unprompted review
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Reply from Attune Hearing

Certainly was a wonderful outcome for you Marcella and its great to hear comments such as yours about our clinical hearing teams and the effort they make to support clients when something goes wrong. Great job everyone!

Rated 5 out of 5 stars

I was taken care of in a very…

I was taken care of in a very professional and kind manner. Everything was explained to me in detail

5 November 2021
Unprompted review
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Reply from Attune Hearing

What a wonderful comment Eva and its great to know that our clinical hearing team are such professionals and assist their clients with kindness and care each and every time!

Rated 5 out of 5 stars

I enjoy the experience with you guys…well done cheers

I enjoy the experience with you guys and I am happy I went now I can hear a a lot thanks to you cheers good job cheers 😁👍

28 October 2021
Unprompted review
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Reply from Attune Hearing

What a wonderful outcome Brian and we are very pleased our Attune hearing clinic at Kippa-ring were able to assist you to hear better once more.

Rated 5 out of 5 stars

Lovely staff, great with children

Staff were lovely. My 2.5yr old enjoyed the experience! They were gentle with him and made sure we understood each step of the appointment.

28 October 2021
Unprompted review
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Reply from Attune Hearing

Thanks for this lovely comment Taylor and its wonderful to know that your child found the whole visit easy and non-confronting. Its the capabilities of our clinical staff that make these visits so comfortable for our littlest clients.

Rated 5 out of 5 stars

Exceeded expectations yet again

Exceeded expectations yet again. Jenny is very efficient and Erin is a very professional clinician. Erin listens to your concerns and tries to address any concerns you may have.

26 October 2021
Unprompted review
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Reply from Attune Hearing

What a wonderful comment to have left us Richard and thank you for taking the time to do this. Audiologist Erin will be very happy to know that you found her professional, kind and considerate to your needs, as will our receptionist Jenny.

Rated 5 out of 5 stars

Exceptional service

Very friendly, caring and accommodating team. Very professional and thorough testing. Highly recommended!

21 October 2021
Unprompted review
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Reply from Attune Hearing

What a lovely comment to have left us Adrian. Our clinical hearing team from our Bundaberg clinic will be pleased to know you found them friendly, caring and efficient as they are with all their clients. Thank you.

Rated 5 out of 5 stars

Professional

Professional, prompt service with a smile. Highly recommended

21 October 2021
Unprompted review
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Reply from Attune Hearing

What can we say but thank you Revathi and its wonderful to hear you found our clinical hearing team at Attune Mackay professional and caring with smiles on their faces.

Rated 5 out of 5 stars

We visited this place and service very…

We visited this place and service very very awesome,also we just want to say thank you to specially Kerrie at the reception and Clare who was audiologist who perform test for my son who is 2.9 months old . Staff are very helpful , we are highly highly recommending this place who wants to do hearing test . Clare Audiologist is very friendly polite and helpful
Keep up the good work team

Bhavin

20 October 2021
Unprompted review
Attune Hearing logo

Reply from Attune Hearing

What a wonderful comment you have left for our clinical hearing team located at Bundaberg Bhavin. Our audiologist Clare will especially be pleased that she was able to assist your son with her care and professionalism, as did the other members throughout your visit.

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