AuctionNinja Reviews 5,261

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy to understand and the website straightforward to navigate. Many appreciate the efficiency of the service, from bidding to pickup, and frequently highlight the helpfulness and professionalism of the staff. People enjoy the variety of items available and the organized nature of the auctions. However, some customers were dissatisfied with the product descriptions, noting that details like dimensions, brand names, or colors were sometimes missing, or that photos didn't always accurately represent an item's condition. A few other people also felt that the bidding format could be improved, suggesting features like a consolidated view of live auctions or longer lot closing reminders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and descriptions. While many customers praise the... See more

User experience

People report positive experiences with the user experience, finding the platform easy to use for bidding and... See more

Website

Reviewers highlight positive aspects of the website, praising its ease of navigation and straightforward... See more

Service

Users describe positive interactions with service. Customers frequently praise the efficiency and ease of the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently mention the staff as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered AuctionNinja back in November 2025, when I bid on and won a spectacular vintage Ligne Roset sofa for $1200. Current retail at the time showed the sofa had a retail value of over $12,000!... See more

Rated 5 out of 5 stars

Mostly each experience has been excellent. The process is easily understood and gives the bidder ample time. The only glitch is when the auction company fails to portray the product completely. Size... See more

Rated 5 out of 5 stars

AuctionNinja does a fantastic job! They must instruct their sellers to use accurate photos and descriptions as I have never been "surprised" by any of my purchases. The transaction is transparent and... See more

Rated 5 out of 5 stars

I love online estate sales but most online auctions are not as good as Auction Ninja. Auction Ninja is easy to use, has good customers who sell via them and charges a reasonable buyers premium. I ha... See more


Company details

  1. Online auction services
  2. Art & Antiques
  3. Collectibles Shop
  4. Home Furniture Shop
  5. Jewellery shop
  6. Online marketplace

Written by the company

The leading marketplace for online auctions, estate sales and tag sales. Discover and buy used furniture, vintage furniture, coins, collectibles and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fun way to shop!

Auction Ninja makes it fun to acquire unique items in the comfort of your own home! Instructions are clear, concise and pick-up was a breeze.

1 May 2026
Rated 5 out of 5 stars

AuctionNinja does a fantastic job!

AuctionNinja does a fantastic job! They must instruct their sellers to use accurate photos and descriptions as I have never been "surprised" by any of my purchases. The transaction is transparent and each of the sellers has been someone I would do business with again. Thank you for this valuable service!!!

1 May 2026
Rated 5 out of 5 stars

Good Site, Fun Experience

Site is easy to use and transactions are secure. I've won a number of item off the site in multiple states and the process is always smooth and easy. My only wish is that fewer people knew about the site so I could win more stuff!

1 May 2026
Rated 5 out of 5 stars

Really good auction site

Really good auction site. The owners and sellers are very responsive. The website is easy to navigate. Always good stuff on auction, and huge variety. Includes local and out-of-area auctions. I like!!

24 April 2026
Rated 5 out of 5 stars

Auction Ninja is great

I enjoy the sales a great deal. The on-line programs are very reliable. Check out and pick up notifications are quick. Pick up is easy.

1 May 2026
Rated 5 out of 5 stars

Auction Ninja is awesome…

Auction Ninja has been an awesome experience every time! From well described items, pricing, bidding and a seemless pick up. I can't say enough good things about this place. As a reseller it is hands down the best in the game

1 May 2026
Rated 5 out of 5 stars

Mona from the auction company was…

Mona from the auction company was incredible. She is a class act and could not have been more responsive or accommodating. She facilitated every request and query immediately. We are so looking forward to working with her again.

24 April 2026
Rated 4 out of 5 stars

4 stars easy, could be 5 with a few improvements!

Easy to sort auctions, set alerts. Zoom on items is excellent.

These additions would make it a 5 star experience:
- Lot closing reminder of 10 minutes is too short notice; making it 30 min or 1 hour, or even custom setting would be great.
- Easier filtering for lots I am high bidder on
- Further clarification on lot shipping costs, or pickup specifications. Too much guesswork and additional emailing required for this info.

1 May 2026
Rated 1 out of 5 stars

We got scammed for the second time

We got scammed for the second time. Our first purchase was a propane pool heater. It was advertised as low hours and working. We had it installed and had to spend $750.00 to repair a electric board. There is no recourse. We recently purchased a slicer after getting home we were removing the blade and found the hub broken. I immediately looked online and found it is no longer available. This is deception on the auctioneers part. This company gets around it by saying as is where is. The advertising says working and they are free and clear. There should be a class action suit to force the auctioneers to advertise as broken or working. Honesty is the best policy. Thieves without a gun.

25 April 2026
Unprompted review

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