Very happy with new leased Q4 Etron from Audi in Aalborg. Quick car delivery with great specs & price agreed, as well as quick trade in with my own car. Thank you Morten
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The biggest scammers in the danish market are in Audi Aalborg.I bought in Jannuary 2022 a car from them and i get my contract with variable rent direct writed on.Nobody aware me that is variable rente... See more
Company replied
Super god behandling og hurtig tid.
Company replied
Super service
Company replied
Company details
Written by the company
Audi Danmark er del af Semler Gruppen. Semler Gruppen er Danmarks største koncern i bilbranchen med mere end 100 års erfaring inden for import og salg af biler. Vores specialiserede medarbejdere og mangeårige erfaring giver os en stærk placering på markedet. I Audi organisationen er vores vigtigste opgave at begejstre kunder i Danmark.”Vorsprung durch Technik” er vores DNA og dermed den røde tråd i alle vores aktiviteter. Vores mærkeværdier er sofistikeret, sportslig og progressiv, hvilket afspejles i vedvarende innovation og er grundlæggende i al kommunikation og profilering af Audi.
Contact info
Ny Kærvej 47, 9000, Aalborg, Denmark
- 70701025
Skræddersyet tilbehør til din Audi
4.5
Excellent
709 reviews
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Top service ;-)
27 February 2022
Reply from Audi - Aalborg
Hej Liselotte,
Tak for din anmeldelse!
Vi er meget glade for, at du har haft en super oplevelse hos os med top service!
Vi glæder os til at byde dig velkommen igen!
Med venlig hilsen
Dit Audi Team
Poor technical skills and carried out…
Poor technical skills and carried out non-authorised work, badly.
I asked for a fixed mileage annyal service interval on my S8, they set it to variable. They also carried out a brake fluid change without my authorisation - a week later the car has a low brake fluid level warning and the front caliper is leaking fluid onto wheel and tyre. Incompetent and unsafe. Avoid.
23 April 2021
Unprompted review
Reply from Audi - Aalborg
Hi Christer,
Thank you for your review. We are sorry to hear that your visit at our store had lead to this experience, as we have a somewhat different view on the case. During your visit at our store, we have informed you about the brake fluid change while your car was with us. We have strict procedures which is present to make sure that there are clear agreements about the work made during your cars' stay with us. Therefore it is safe for us to say that we never carry out any work that has not been agreed mutually.
We have furthermore advised you to contact Audi's roadside assistance, but we have unfortunately understood that you did not follow our instructions, which in worst case can be fatal for the car.
We are always interested in a constructive dialogue, and you are more than welcome to contact us via phone or e-mail if you need any further from us.
Best regards,
Your Audi Team
Repairs, Forever Never
Purchased a new Audi A4 in Audi Aalborg last year. In January I got a crack on my windshield and I contacted Audi Aalborg to help with arranging the repairs. I stopped by in the store and I was asked to come again to see Mr. A. who will assess the damage.
In February I arranged a meeting with A., he refilled the Adblue in my car and checked the windshield but the repair was not scheduled. In June I was asked to stop by in Audi to assess the damage again.
I stopped by on Saturday and since A was not there, one of his colleagues checked the damage and told me that he will help me to get the repairs scheduled. Then no follow up.
Even I'm very happy about the car and the salesperson was really helpful with finding the right car for us, I don't like to drive with a cracked windshield. Also if you call customers to show up, you need to let them know when you are out of office.
I called an another Audi workshop, they scheduled the repairs over the phone in 5 minutes, fixed the car in 2 days.
20 June 2018
Unprompted review
Reply from Audi - Aalborg
Hi Zoltan
I am very sorry to read your review - this is not the way to treat our customers and there is no excuse.
I am happy for your feedback - without it I wouldent know that something was wrong.
We hope that you despite your experience with us - will come to visit us another time.
Best regards Jan Aarup-Jensen
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