Very efficient and skilled ear Wax Removal. Only downside was that the treatment room was next to reception and not sound proofed, making the hearing test a little difficult when receptionist was on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The audiologist, David, was excellent as ever, and the premises have been refurbished. The new receptionist booked me in for a check-up in April without checking the date with me, which I thought wa... See more
David, the audiologist, was excellent. He used Audika’s impressive computer equipment to fully analyse my hearing. He explained the process and results clearly and concisely. He was happy to answer al... See more
If only the whole world was Hidden Hearing Altrincham there would be no high blood pressure. Hearing checked no cost after being on nhs waiting list for months. why didn’t i go sooner. hearing A1. th... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient and skilled ear Wax…
Very efficient and skilled ear Wax Removal.
Only downside was that the treatment room was next to reception and not sound proofed, making the hearing test a little difficult when receptionist was on the phone.
I was treated to the usual friendly…
I was treated to the usual friendly welcome. The hearing test was smooth and efficient. As always, I was very happy with the experience.
First class experience of ear wax…
First class experience of ear wax removal.
Thank you.
New premises
The audiologist, David, was excellent as ever, and the premises have been refurbished.
The new receptionist booked me in for a check-up in April without checking the date with me, which I thought was a bit strange.
Unfortunately, Audika have doubled the cost of their new hearing aids, from £1,999 (which I paid around 2018) to a quote for £3,999. I appreciate there has been inflation, but not to that extent. I wonder if they will lose customers now?
Very helpful in explaining why I was…
Very helpful in explaining why I was having problems in hearing
I find the very very helpful they…
I find the very very helpful they listen to you. They given good advice and he was very nice and given me a lot of time to think about even to wear my thing and go out and come back again and I think he was very good explaining things thank you.
Excellent
David, the audiologist, was excellent. He used Audika’s impressive computer equipment to fully analyse my hearing. He explained the process and results clearly and concisely. He was happy to answer all my (inevitable) questions and explained what might help and why, without ever being pushy.
May use AI-assist with repliesRead more
Trying to get through to them on the…
Trying to get through to them on the phone since the merger of Audika and Hidden Hearing is ridiculous. There are three different numbers - one in the appointment confirmation text and two different ones on the web. Tried all three for total of 45mins on Tuesday afternoon. Almost gave up in the end. No apology for the ridiculous wait time. And then they send me a reminder for the wrong date. Had to call again. Again no apology. Hopefully the actual service will remain as excellent as it was prior to the merger.

Reply from Audika - Altrincham
happy with the treatment wax removed
Megan is a wonderful person and she did…
Megan is a wonderful person and she did great getting some horrible wax out of my ear. Xx
Swindon Hidden Hearing is No 1
Representative was on time, product knowledgeable, polite, and smartly attired.
Had my first appointment for ear wax…
Had my first appointment for ear wax today at the Altrincham clinic. I was looked after by Megan who was brilliant, knowledgeable and first class in her treatment of me. I’d highly recommend her
Staff were really friendly
Staff were really friendly. I arrived earlier as I misremembered my appointment time and they saw me when i got there.
They were professional and helpful and answered my questions.
Would definitely recommend
Great customer service from the team
Great customer service from the team, receptionist was welcoming and friendly. Relax environment and comfortable. Seen by practitioner Megan fully explained the procedure and very patience and knowledgeable and very professional definitely recommend.
First class service!!
Thank you..
I was dealt with kindly and with care…
I was dealt with kindly and with care for my safety. Also for my understanding of wat was happening with my ears
I was seen at Guildford on time and…
I was seen at Guildford on time and Michael carried out an inspection of my ears and thought having a thorough clean would improve my hearing so this has been booked.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







