Went for a free hearing test, as I’ve always felt I’ve got something up with my hearing. The lovely lady that helped me started by explaining how our ears work and what each test is and shows. And on... See more
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My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatm... See more
Maria and Rebecca are two lovely ladies and very friendly. I would highly recommend Hidden Hearing. I have been going for a long time now and have finally got my husband to agree to join me for hea... See more
James Freeston was a joy. Patient, unhurried, no hard sell, plenty of options, thorough exam and I could go on. This company is head and shoulders above the high street companies I've tried. Mum's... See more
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Highly recommended!
I have just had my final appointment with Wendy at Bedford who has been brilliant in sorting out my ears for me after an infection and wax build up. Micro suction isn't a particularly pleasant experience, but Wendy explained everything to me so I knew what to expect. She was kind, patient and very informative. Very impressed!
A very prompt and efficient response to…
A very prompt and efficient response to the loss and replacement of my lost hearing aid. Thank you.
First class service, Bedford Office
First class service, delightful staff, couldn’t be better.
The staff were helpful
The staff were helpful, sorted my hearing aids out, as I was having problems. Social distancing and mask worn,
A quick and efficient service
I arrived on time and was seen on time by Wendy. She explained precisely what was to be done by her and about the follow-up sessions and answered all my questions fully. The procedure was quick and efficient and I was most pleased with everything.
Alan
As always warmly welcomed and seen on…6 monthly check-up
As always warmly welcomed and seen on time Satisfied with check up as ever. Pleased that they are now offering de-waxing service
Still under restrictions from Covid-19…
Still under restrictions from Covid-19 so it was a bit stressful, but your staff as usual kept it low key and made everything smooth and right, thank you.
Keith Bass. Bedford.
I have been wearing hearing aids for…
I have been wearing hearing aids for over 40 years and am always encouraged when I have my 6 monthly review at hidden hearing. I would particularly like to thank Colin for his patience and encouragement these past few years as my hearing has deteriorated so much.
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