The centre was in a comfortable location in Chester, Terri was very kind and talked comfortably throughout the process. Overall affordable and friendly centre.
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See what reviewers are saying
The complete approach to my hearing check was amazingly good. It wasn’t rushed and I was given plenty of time to discussed my hearing requirements. There was no hard selling of new hearing aids as I... See more
I was quite anxious about having this procedure done as I didn’t know what to expect, plus I’d been having a few problems with my ears, but Terri made me feel at ease. She talked through everything in... See more
I was slightly apprehensive as I had never had my ear wax removed using suction and also had never been to Hidden Hearing before. As soon as I arrived I felt completely at ease. The lady who did the... See more
4.9
Excellent
131 reviews
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Very comfortable
The centre was in a comfortable location in Chester, Terri was very kind and talked comfortably throughout the process. Overall affordable and friendly centre.
20 October 2026
Unprompted review
Terri was amazing!
15 October 2026
Pleasant and competent staff
9 October 2026
Chester visit
The complete approach to my hearing check was amazingly good. It wasn’t rushed and I was given plenty of time to discussed my hearing requirements. There was no hard selling of new hearing aids as I was happy to continue using my present ones.
I would definitely recommend them to people who have hearing difficulties.
12 September 2026
I was supported by an expert who…
I was supported by an expert who listened to my problem and he rectified it. Thank you.
16 September 2026
George was very nice and and very…
George was very nice and and very helpful he ran through everything with me and adjusted my hearing aids
Very pleased
15 September 2026
All on time no waiting around
All on time no waiting around. Staff willing to explain evertything.
25 August 2026
Wonderful service!
18 August 2026
Received a welcoming introduction from…
Received a welcoming introduction from Kia, explaining the service and answering my questions. I learned considerably about the ear and it’s workings.
13 August 2026
Everything was carefully explained…
Everything was carefully explained right at the start and any concerns allayed. Terri was exceptionally kind and considerate throughout.
Would highly recommend them
14 August 2026
Unprompted review
Sophie the Audiologist was extremely…
Sophie the Audiologist was extremely kind ,and efficient with my dad at his appointments, the staff gave us reminders both emails ,and phone calls so we didn't forget the time a very enjoyable appointment for dad who was a bit anxious ,
12 August 2026
Very personable audiologist who…
Very personable audiologist who explained everything she was doing.
31 July 2026
Wax removal
I never find wax removal something to look forward to, but Terri’s approach was excellent. It could not be faulted
9 June 2026
Unprompted review
Very efficient and friendly
I was at ease as I walked in to reception and was offered tea or coffee. Rutchi, the practioner, was excellent. Very friendly and efficient. She was with me for over an hour finding all about me. I have taken a trial of hearing aids and I’m looking forward to a follow up consultation shortly.
29 May 2026
Ear wax removal
Terry was excellent as usual for my annual ear wax removal.
She is both professional and personable. I would not hesitate to recommend her.
5 May 2026
Unprompted review
Friendly and professional service
I went to Hidden Hearing for ear wax removal and the service from Terri was friendly, caring and professional. Everything was explained clearly and I valued the opportunity to have a hearing test afterwards. I will definitely return to Hidden Hearing and would recommend them to friends and family.
28 April 2026
Unprompted review
Thorough process that also revealed an…
Thorough process that also revealed an ear infection of which I was unaware.
25 April 2026
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